Can't sync after restore

IPod screen required a restore. After doing that, I am unable to get all of my music/videos back on the Ipod. A "full sync" only put some of the stuff back. I tried manually dragging and dropping my music but it would only add 60 songs back on the Ipod. I cannot drag and drop any playlists. When I try, the Ipod won't "highlight" when I drag the playlists to it and nothing syncs.
Won't get into my absolute disgust with the lack of any docs about this on the support site. Seems like they feel if the five Rs don't do the trick it is your problem.

More fun: I called Apple support. First the guy tells me I need to update my usb driver. Then he says never mind, that is for Windows.
But he suggested it could be a problem with the latest update of Itunes, which probably needs a faster usb port. He suggested finding an older version of Itunes and installing it.
A) They ought to give you a warning that the update might cause a problem with an older Mac.
B) The update was worthless to me anyhow, since it was basically to allow rented video and they don't support that for 5th Gen anyhow
C) I downloaded ITunes 7.5 and installed it, only to find it would not work because it says my library was created with a newer version of Itunes (can't even create a new library, it simply won't start past that message)
Oh, but they did tell me I could pay $29 for more help with the problem that apparently they created.
I wish I could stomach the thought of a Zune because right now I am major P#$%ed off.

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My itunes shows my iphone but it has an apple logo and a lock on the other side of the screen but i can't sync or restore my iphone.

My itunes shows my iphone but it has an apple logo and a lock on the other side of the screen but i can't sync or restore my iphone.
what do i do?

Did you enable your Menu and Sidebar?
Ctrl+S to view Sidebar
Ctrl+B to view Menu Bar

Is iphone activation server down? can't activate after restore..

is iphone activation server down? can't activate after restore..

No not yet. Still trying. Please tell mé if you Solve it :)

IPod Touch 2nd Gen. sync after restore

Authorized new hard drive for iTunes. Did backup then restored from back up, transferred previously purchased library to iPod Touch. Following restore, all purchased music, downloaded CDs AND games remained on the iPod Touch. Good so far.....then tried to sync device so all downloaded CDs would go out to the iTunes library, but got the message "iPod Touch is synched with another iTunes library. Do you want to erase his iPod and sync with this iTunes library? An iPod can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPod with the contents of this iTunes library." Don't want to lose the games and downloaded CD songs but sounds like that will happen if I click "Erase and Sync". Any suggestions on how to keep the games, etc.? Should I just ignore the message? Will that cause other problems? Thanks!

- Transfer non-iTune purchassed muic to the computer by using a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- After everthing is on the "new" computer, connect the iPod to the computer and make a backup by right clicking one the iPod under Devices in iTunes and select Back Up
- Restore the iod from that backup.

Iphone 4 will not sync after restore

Iphone 4 will not sync via itunes via USB cable after restore. Rebooted PC and iphone. Latest version of itunes and iOS. Device appears on left hand window, but the main window only shows the Apple logo, and empty white box, and a small LOCK symbol. Other iphone and ipad still sync properly, but restored iphone will not. Please help.

I had the EXACT same thing and I have appeared to fix it thanks to Amand99:
1) Make Sure you are running latest Itunes.
2) Plug usb cord into computer with itunes on. DO NOT PLUG INTO PHONE.
3) Do a hard shut down of your phone, where you hold the home and lock button and don't let go until the phone completely dies.
4) Hold down home button for three seconds. DO NOT LET GO. While continuing to hold, plug chord into phone, connecting it to computer. DO NOT LET GO. Hold for an additional five seconds.
5) A window should appear in itunes saying that a phone is connected which needs a system restore.
6) Itunes should allow you to restore and update.
7) Now this was key for me because this might have been my mistake which originally caused this issue. After the restore, Itunes shows the iPhone grey with a spinning wheel (like bofore). I looked at the iPhone and it looked like it wanted me to go through the setup options. DON'T TOUCH THE PHONE. Be Patient, iTunes will eventually recognize the phone and finally ask if you want to restore it. Choose "restore from backup", and let iTunes do it's stuff.
My iPhone is back, Baby! <phew>

HELP Microsoft Can't sync after Lumia Cyan update ...

I have a Lumia 1020 and was using Windows Phone 8.1 Update 1 Developers Preview and everything was doing great and working perfectly.
I've decided to hard reset and install Lumia Cyan.
Everything seems to be fine after reset and apps installation and configuration, BUT
on Settings / Accounts, the Microsoft - I can't sync Microsoft Account and shows Error Code 80070490
I've checked my Xbox account as recommended on another post, but it seems to be everything ok there.
Please, I will appreciate any help.

I'm having the same problems....updated from 1.1.3 to 1.1.4 - nothing will sync; and in iTunes Calendar is not even an option!
Everything worked great until the update. Is there a way to go back to 1.1.3?

Profile manager can't enroll after restore from time machine

I am using mac mini server as ipad manaagement server ,the server cashed and can't load the OSX,then i use time machine to restore the backup ,after that i try to enroll new ipad to server but it can't.
also i can't push the setting through the server to ipad
anyone can help me?

There could be a few reasons for this.
First what version of OS X do you have installed?
What version of OS X is the Time Machine Backup file from?
Did Reinstalling OS X from Recovery install the same version you had before reinstalling?
If you have not changed OS X versions then:
It sounds like there may be a bad file in the backup that is causing the computer to not startup after restoring it. This is especailly true if the computer boots just fine after a fresh installation of OS X, but without the Migrated Data being restored.
If that is the case, then the solution is not a quick one. You have to hunt down the bad file.
Moving Files Manually (Not in Migration Assistant)
Manually access your Time Machine backup folder from within Finder (you should see the backup drive in a Finder Window or on your Desktop). Once open, manually move data from the User folder (documents, music, movies, photos etc.) into their respective folders on the Mac. Reboot after each folder you move to see which folder contains the corrupted file then delete the affected folder/file after reinstalling OS X from Recovery.
If none of the files cause the computer to hang at startup after moving all your User data, then the issue is from within the System or Library folders.
NOTE: DO NOT manually move Applications, System, or System Library files over to the Mac. You can cause major issues with the current installation by doing so. It is safer to just reinstall all the Apps from wherever you got them so they can recreate their support files and such themselves.
2- Using Migration Assistant
Basically, if you have discovered the affected file. You can just simply delete it from the backup folder.
Reinstall OS X after you have done that, and use Migration Assistant to automatically migrate the data over minus the affected file/folder.
Its a pain in the rear, but it will at least let you salvage most of your data.
Let me know what happens riorec!
- Captain

Can not sync after deleting three iTunes files using ifun box app

Hi, I was having trouble with the new version of iTunes not recognizing my iPhone 5s. Using ifun box I deleted 3 files as suggested on a previous post. I can see my phone now but I can't sync it because it says I dont have enough free space to hold all of the selected items. Can anyone help me to sync my phone without having to restore it? Thx...

Good day BroJustice,
You can find out how your iPhone's memory is being used using the methods described in this thread -
Can someone tell me where can I view how much m... | Apple Support Communities
You might, for instance, delete photos, movies or music from the iPhone if you no longer need it. Apps that you no longer use could also be removed.
Thanks for using Apple Support Communities.
Safe computing,
Brett L

Why won't my ipod sync after restoring?

I recently had to restore my laptop so obviously i had to download Itunes again, but now my Ipod won't sync, it connects to the laptop and says preparing sync then it just seems to cancel itself, with no change to my ipod and no messages come up to say if there is any errors or problems.

You can only sync with one computer and the iPod see the computer as a new computer
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
If all the synced media like apps and music are on the rebuilt computer then just backup the iPod and restore from that backup
iOS: Back up and restore your iOS device with iCloud or iTunes

Can't sync after computer upgrade

Hi,
Friday night I got a new MacBook pro. Yesterday I used the transfer function to move all of my files from my old MacBook to the new one.
This morning, I can't sync my iPad. My iPod does sync, so it isn't the ports on the MacBook or the cables.
I tried restarting both the iPad and the MacBook, and it still won't sync.
The iPad charges off the wall adaptor and when the cable is first plugged into the MacBook comes up with the charging screen, so it doesn't look like the iPad connector is broken.
Any suggestions on how to get them to sync?
Thanks,
Frank

Hi,
I have the same problem since I upgraded my OS from 10.5 to 10.6. Both my iPad and iPhone 4 are no longer detected by iTunes. I uninstalled iTunes and removed the Apple Mobile Device as described in http://support.apple.com/kb/HT1747 and that worked fine. both devices were detected and sync. However, the same problem came back the next day. I followed the same steps and once again I could sync. As you would have guessed, today it is no longer detected... looking for a permanent solution

Can't Sync after IOS5 Upgrade - Device driver software was not successfully installed

I upgraded to OS5 and now can't sync. I have tried uninstalling and reinstalling iTunes and rebooting and still get an error saying Apple Mobile Device USB Driver was not successfully installed. This is on Windows7 64bit Anyone else had this problem?

I am still having issues completing a sync with my iPhone4 regardless of which USB port I use. I started the upgrade to iOS5 and the update to the phone completed. However, I am unable to get the phone to sync to load all of my apps to the phone. I have tried unstalling and reinstalling iTunes, including deleting any files which may have been missed by the uninstall. I have repeated this process over 5 times using IE, Chrome and Firefox just to make sure it was not a driver issue. Every time, when I connect the iPhone, I get the message it is installing the device driver for iPhone, following by the error mssage "Apple Mobile Device USB Driver Failed" Does anyone out there have any ideas?
Thnaks!

I have a 4th gen ipod nano which will not sync after restore. i have run itunes diagnostics and attached thMicrosoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)e results. can you help please?

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Sony Corporation VGN-NS20E_P
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012ACE4032C3EC8
Current user is not an administrator.
The current local date and time is 2012-05-26 22:17:26.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {78DA402D-66EE-4084-9D5E-8A010E0B8437}
Description: Atheros AR928x Wireless Network Adapter
IP Address: 192.168.2.8
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sat May 26 19:10:42 2012
Lease Expires: Sat May 26 19:10:41 2012
DNS Servers: 192.168.2.1
Adapter Name: {C1458549-CA0B-4A3B-8F8E-9259653AA0DD}
Description: Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-26 20:57:29.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
JULES'S IPO, iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: YM839W553QU
Bus Speed: 61440
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 5.0.1
Serial Number: DNWH3R84DTD2
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.

IPod Touch won't sync after restore

iPod Touch, 1st gen., system software 3.1.3
I know this is an old device and there probably aren’t many people still using OS 3.1.3 but this is what I’ve got. All was working reasonably well before I performed a restore, hoping to remedy some slowness. However, since reloading both software and contents, I continually get the following message while performing a sync: “The iPod “Laurent Fignon” cannot be synced. The required file cannot be found.” While podcasts are updated, photo albums will not load before that message appears and the sync ends. I’ve tried the restore a couple of times since, thinking that might help but I continue to see the same message when trying to sync.
Rest of the platform is MacBook Pro 4.1, OS 10.6.8, iTunes 10.6.3

Thanks for the suggestions so far.
After trying a couple of less labor intensive suggestions, I downloaded and reinstalled iTunes. Performed a reboot. Started iTunes. Tried to sync the iPod Touch. Still stopped mid-way through with the same message - "The Pod cannot be synced. The required file cannot be found." As the sync had been quitting at the point where it said it was installing photos, I unchecked the "Sync Photos From" button and tried to sync again. This time the sync finished successfully. However, I'd like the photos from the album "iPod Touch" in my iPhoto library to be on the iPod Touch. It is listed as an album in iPhoto and I can view the pics there but iTunes apparently can't find them. There is no folder in user/Pictures/ called "iPod Touch". I don't think I can open the iPhoto Library file. Anyone have another idea?

Can't sync after the first sync.

When I reboot my Nokia E71 I can sync one time. After that i'm getting the message :
Error in Exchange server. Try again later!
When I reboot the phone the sync works again one time.
In the log I have this :
-Missing Protocol Version Header. Reverting to EAS 2.0
-HTTP error code=500
-HTTP Sevrer Error 500: Internal Server Error
Versions:
-MfE 3.00.050
-Nokia E71 410.21.01008-0
Several other phones work perfect. An iPhone and several Nokia's.

Place your phone in DFU mode (search google for instructions) and restore as new.
If this doesn't work, you'll need to bring your phone into Apple.

IPod won't sync after restore - now iTunes freezes up and iPod is empty

Two days ago my iPod started acting up - playing a song for about the first 10 seconds, then freezing up. I did the 5 R's - many, many resets, switching the USB port, reinstalling the software, and several restore attempts. The new and more pressing issue now is that, after a restore attempt, the iPod syncs to about song #50 (of about 1500) and then iTunes freezes up. Because of the restore, the iPod is now empty...no tunes...and I can't get it to sync. Any advice would be greatly appreciated.
I fear this is a glitch with the new update? What is the solution here?

I am having similar problems. My ipod was working perfectly fine in the morning and then at lunch time it said i needed to "connect to computer source and restore" i didnt have a computer at the time so i waited till i got home. when i got home i let it sit on my computer charging before i did anything. i took it off when it was fully charged and went to go listen to it. i listened to one song and in the middle of the second song, the music started to flicker and skip. i just shut off, when i turned it back on again ALL THE CONTENT ON MY IPOD HAD JUST DISSAPEARED. i was so angry and ive been calling around, reading the internet site pages and trying all that i can to fix this **** of a problem but nothing works. HELP ME PLEASE!!

Can't sync after restore

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