Can't sync Centro (AT&T) with Outlook 2003 - on non main user account

Hi
I have a Centro (AT&T) and Outlook 2003, Vista Home
Our main user account ("L*******) can install the Palm Desktop software from a CD (that came with the Centro in May 2008) and from PalmDesktopWin62.exe (72MB).
It ask for a user name of which I give it "K****" (letters removed on purpose). It ask me to connect the Centro and shows that it is using Outlook. An Outlook email account is NOT set up on this user account on the laptop. When I go to the HotSync Manager, it shows under Applications ~ Outlook, etc.
On user account (K*****) on same laptop, when I try to sync above phone, it asked to set up another account "K****" on this PC to which I reply Yes. Then when it starts the HotSync it is using Palm Desktop as it has under applications ~ Date Book, Address Book,To Do List, Memo Pad instead of the Outlook name of Calendar, Contacts, Tasks, Memos.
I have done many hard resets on the Centro. I have uninstalled and reinstalled the software from the CD & download several times also removing all the Palm OS files under all the user accounts on the laptop.
I've tried installing both methods of software under the main account (L****) and the secondary account (K****) both as adminstrators.
So my question: what am I doing wrong or can you only run an outlook sync from the primary account on a laptop?
Also, I'm currently running all of the above on another computer but only using the primary account and not having problems.
Thanks so much for your time!!!
Post relates to: Centro (AT&T)

Ok it sounds like that you have a username setup on the device. Now to get this synced with outlook we need to delete the current account setup on the PC in Palm Desktop. First we need to setup a username called test. Once that is setup then delete the other account and then sync the device. Once the device is done syncing go to Start-->Programs-->Palm-->PIM conduit sync--> sync with outlook. Click ok then done. Then sync again.
To delete and add an account in the hotsync manager, open up the hotsync manger and select user accounts. Once in there click on add and type in test. Then click ok. Select the other username that looks like yours and delete it.

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Can't sync Centro (AT&T) with Outlook 2003 - on non main user account

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