Can't sync contacts with Viber and whatsapp

Hi I have a iPhone 5S running 7.1.1 latest iOS.
Since this update whatsapp can't sync to my contacts and when I installed Viber I'm getting the same issue. These apps simply just sit trying to sync or load contacts.
Privacy is turned on for both apps and there are no restriction on the phone.
I have iCloud, exchange and gmail contacts on but have tried turning off gmail and exchange. Followed by uninstalled both apps and reinstalled Viber still no resolution.
At one stage I did a complete restore of the phone.
Is there a know issue with these apps and / or can you advise of any solution. I have also raised a case on Viber.

Also tried turning off Wifi as discussed in a different tread and this did not solve the problem. I managed to load Viber on to my iPad2 also running 7.1.1 and this worked.

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tnschic, Greetings, and welcome to the BlackBerry.com Support Forums.
What application are yo usycing with?
Entourage 2004? http://www.blackberry.com/btsc/KB19470
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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hello everyone,
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Try a Restart.
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Resetting your settings
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suleman leicester wrote:
I can only Syn contacts on my outlook 2010 cannot syn Calender, have unistalled and reinstalled, mobileMe, Outlook 2010 and icloud, I keep getting an error message saying "need a valid email addrass in outlook" I do have a valid Hotmail email addrass have also created a @me email account, still cannot sync calender. I have an Imac PC with win7.
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Ah! This explains why I have been tearing my hair out for the past 24 hours trying to get my contacts from Address Book to my new BB Torch!
I found a workaround for a one-time sync:
1. go into Address Book prefs and temporarily change Default account from iCloud to On My Mac (this makes the "All on My Mac" category visible)
2. Go back into your contacts window, select all of your contacts, and copy them to All on My Mac (this will create duplicates of everything)
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Glad it helped marc, hope everything will be ok now, Oh and if you feel like ticking the green star in my post, it would be appreciated
Cheers
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

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