Can't sync iPhone to iTunes

My wife and I both have iPhone 3Gs that we sync to one PC. When I plug my iPhone in it launches iTunes and synches just fine. But if I plug my wife's in nothing happens. If I launch iTunes manually then plug the phone in iTunes hangs. As a test, I've tried plugging my wifes' iPhone into a different computer with a fresh install of iTunes and it works just fine, so the glitch appears to be between our computer / iTunes and her iPhone. Is there anyway to clear out the stored info in iTunes about her phone to see if that will clear it up? Should I uninstall / reinstall iTunes? Dont' know where to go from here.
Thanks in advance

so the glitch appears to be between our computer / iTunes and her iPhone.
Try disabling a/v software and turning off the Firewall.
Disable antivirus software
Turn Windows Firewall on or off

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Can't sync iphone in iTunes and can't connect to wi-fi

Since my last update to IOS 5.1.1, I can no longer connect to wi-fi via my home router, nor can I back up my iPhone in iTunes.
            Regarding the wi-fi connection, I receive a message stating that the wi-fi password is incorrect. I have tried multiple times to carefully enter the correct password, but keep receiving the same error message. We have two other iPhones and an iPod Touch in our household and all three of them have no trouble connecting to our home wi-fi using the very same password. My iPhone does, however, connect to other wi-fi systems, so I know it is not a hardware problem. I have tried resetting network connections, but that did not rectify the problem.
            Regarding backing up my iPhone in iTunes, I keep getting a message that "an error occurred", but no other significant information. I tried to update iTunes from version 10.6.17 to 10.6.3, but the update kept failing. I eventually removed the iTunes software from my machine and re-loaded it from scratch. This worked and I now have iTunes version 10.6.3.25 on my machine. When I try to sync my iPhone, however, I still get the message stating that "iTunes could not back up the iPhone "Steve's iPhone" because an error occurred." The progress bar across the top of the screen appears to indicate that all 8 steps of the sync process continue to complete, but when finished, the message at the bottom of my screen still reads "Last backed up to this computer: 6/1/2012 11:57 AM".
            There was a diagnostic option which eventually indicated that a "Secure link to iTunes Store failed". I then tested this by searching the iTunes store and downloading a new app - which worked just fine, but for some reason I still can't sync my phone. There was an additional option to print out the details of the diagnostic test, which I did. The following are the only two lines in the detailed diagnostics that seemed to indicate any sort of problem:
"Connection attempt to browsing iTunes Store was unsuccessful"
"The network connection was refused"
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     Thank you,
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Also, what version of iTunes are you running?

I can't sync iphone with itunes via USB, Im using windows 8.1 system, after update7.0.6 itunes was not detect the iphone, pls help....

can't sync itunes with iphone via USB, windows 8.1 system

Right click on your device under Portable devices and click on Uninstall and when the uninstaller box pop ups select delete the driver and click OK. Now click on Scan for hardware changes on top of the page and see if you get apple mobile device support driver under USB Devices and if not then disconnect your device from the computer and try to connect it to a different USB port and check also open control panel and select Apple Mobile Device Support from the List and Click on Repair and check. If still the device is not showing under USB then uninstall the following services from your computer.
iTunes
Apple Software Update
Apple Mobile Device Support (if unable to uninstall ignore and move to next)
Bonjour
Apple Application Support
Restart your computer once after the uninstallation is completed and then download latest version of iTunes from http://WWW.apple.com/iTunes/download
Locate the iTunes setup file and right click the file and run the installation file as Administrator and let the installation complete.
Then check if your device gets deteced in iTunes and if still the device is not detecting in itunes then go to device manager and see under Usb if you can see Apple Mobile Device Support Driver and continue with the step. 5 of above given link in my previous post. And if still thedevice is not showing under USB then right click on your device under potable device and click update driver and first check for updates automatically and see under USB if you see the driver now and if not then go back to device under portable device select update driver, let me choose driver from the list, Have disk, browse file in the following location " C://Program Files/Common Files/Apple/Mobile Device Support/Drivers and select usbaapl file and install the same (if you can't find the driver on above location then look for the driver in Program Files(x86) instead of Program files and if you can't find usbaapl then look for usbaapl64 and complete the installation and then restart the computer and check if your device get recognized in iTunes.
Note: when installing the drivers keep the iTunes closed till the drivers installation is completed.

Can't sync iPhone with iTunes 9.1 after update (Windows 7)

Hi,
after the succesfull update to iTunes 9.1 synching contacts, dates (Outlook 2007) and bookmarks (Safari 4.0.5) does not work anymore. I haven't had any sync problems before the update. All other app, music and videos gets synched well.
iTunes gives two error messages (translated from german, maybe it's an localzation problem?):
1) iTunes couldn't sync information with iphone since Synchronisation is not activated. Do you want to activate Synchronisation?
If you don't activate Synchronisation, itunes can't sync contacts, dates, bookmarks and email accounts to your iphone.
When i try to activate the following error message pops up:
iTunes couldn't access the provider data from sync services. Try again.
Comletely deinstalling and reinstalling of iTunes and ipod services didn't solve the problem.
Has anybody a similar problem or a tip for me? Should I go back to iTunes 9.0.3?
Thanks for any help.

Hi all,
I've found the solution in another thread: http://discussions.apple.com/message.jspa?messageID=11296350#11296350
It's oviously a problem of iTunes 9.1, which does not seem to fin the syncserver. exe or some of its dependent files.
User icefoxxxx showed me how to solve the problem. Anyway, Apple has to fix this, many people will have the problem:
Posts: 4
Registered: Mar 30, 2010
New! Re: Unable to load provider data from Sync Services
Posted: Mar 30, 2010 9:47 PM in response to: icefoxxxx
Reply Email
you won't believe how I fixed it... my syncserver.exe can't run because some dll is missing, but I notice the dll is in another folder "Apple Application Support". So I copied all files in
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
over to
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
and it solves everything!
Obviously there is something wrong in registering the former folder by the new itunes installation program. Hope next version fixes it.

Can't sync iPhone to iTunes after 8.3 update.

After yesterdays update, I was trying to sync my iPhone to my macbook's iTunes library, and it keeps giving me the message "The iPhone cannot be synced because the connection to the iPhone was lost." It also gave me an odd message saying that my iPhone was over capacity by 3.2gb.. which was ridiculous because my iPhone is 32gb and I have very little on it. When I checked the storage on my iPhone settings, it actually said that i had 3.8 gb free to use. Regardless, I deleted a few apps and now it shows that I have 3.11 gb free but my iPhone still won't sync!
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Hello,
I've got a similar problem. Yesterday upgraded IOS and my Mac to the most recent versions. Today, I can't connect iPhone (6) to my iTunes via WiFi.
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Can't sync iPhone 5s, "Itunes has stopped working". What do I do?

all of a sudden i cant sync my iphone with itunes. i get the message "itunes has stopped working." what is wrong?

Hello neverusemegym,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
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Can't sync iPhone with iTunes on Mac book pro.

I have a iPhone 4 that I just now updated to version 5.1. I have a Macbook Pro running Mac OS X version 10.6.8.
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I have tried all the suggestions on the support site Mr. Finch suggested. I have removed iTunes and after the third try, have downloaded and reinstalled iTurns. Still no sync. I have rebooted the router, computer, iPhone and still no sync.
It worked fine a month ago. Yesterday the sync worked fine on my other macbook pro to sync File Maker Pro.
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Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.

Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.

Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
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My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account

My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over. I just really want to get the new Ipod under my own account, and be able to use it...

There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend?

My iphone 5 can not sync with my itunes cloud

my iphone 5 can not sync with my itunes cloud, how can i sync my iphone 5 with my library or is it not possible please help

Is your iPhone connected to your computer using the lightning cable or are you doing WiFi sync?
Sometimes the iPhone doesn't show up in the side bar if you're using WiFi syncing, if its not working, then be connected to your WiFi on your phone and on your computer (Same network) let me know how it's going, if it doesn't work still. Turn your phone off and on again and put in your pass code then try to sync it (keep your phone unlocked and not in sleep mode) tel me if it appears in the side bar.

When I sync iphone to itunes, why do my soundtracks not show as albums but via artist? IE: Pulp Fiction has 16 songs by different artists. In itunes I can pull up pulp fiction and play the 16 songs. In iphone sync the 16 songs are seperate

When I sync iphone to itunes, why do my soundtracks not show as albums but via artist? IE: Pulp Fiction has 16 songs by different artists. In itunes I can pull up pulp fiction and play the 16 songs. In iphone sync the 16 songs are seperate and listed by Al Green, cowboy junkies etc... How to fix this so the ipod part of my iphone will show & play the soundtracks as albums... thanks.

What is selected under the Music tab for your iPhone sync preferences with iTunes?
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If so, when you select Albums via the iPod on your iPhone, the album is not available there to select?
You can always create an iTunes playlist with these songs placing the songs in your preferred order.

Can't sync iPhone 5s with iTunes?

Can't sync iPhone 5 s with iTunes?

More details will be needed. What operating system on the computer, what version of iTunes, and what exactly are the symptoms of the problem?
Regards.

I accidentally locked my iPhone, and now I can't sync it to iTunes... HELP!!

Hello there!
I recently got my iPhone 4S locked completly, and it says ''Sync to iTunes'', but here is the problem:
When I try to sync it, iTunes says ''Can't sync, iPhone ******** got a passcode. Lock it up, then it will automatically connect.''
You can't lock it up when it's locked, right? So how do I do?
Please help me, it would mean alot!!

Try here > Can't connect to the iTunes Store
Try disabling anti virus software and turning off the Firewall.

Can I sync the same iTunes library on both my iMac and my MacBook Pro?

Can I sync the same iTunes library on both my iMac and my MacBook Pro? I've been connecting my iPhone to each and it's causing problems for me with them being different, despite my purchases always being under the same Apple ID.

The easy way to do this is to keep the library on an external drive which you can plug into either computer. Of course this isn't always the desirable solution. You can try routinely copying the library from computer to computer though this gets tiresome.
Of possible relevance:
Using iPhone, iPad, or iPod with multiple computers - http://support.apple.com/kb/HT1202 - You can manage your iPhone, iPad, or iPod with multiple computers as long as you have set the device to "Manually manage music." - e.g. adding music from a second computer to an i-device.

Can't sync iPhone to iTunes

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