Can't sync iPod classic 160GB

I recently purchased an iPod classic 160GB. I am running Windows XP with SP2,
iTunes 7.4.3.1, QuickTime 7.2 (I am hesitant to install iTunes 7.5 due to known problems with QuickTime 7.3). I had to go to my local Apple Store to get the latest iPod Software Update installed (56.6 MB is pretty huge; this Update for my iPod video was only 6.2 MB).
Problem Number 1: iTunes cannot successfully download an iPod Software Update (1.0.2) if the download has been Paused and then Resumed; iTunes loses track of the size of the module it was working on. (If there are buttons in the application to pause and resume the download, they should work correctly.) (This happens with both the iPod classic and the iPod Video.)
Problem Number 2: I cannot successfully sync my Music Library (40GB) with my iPod classic. I actually got to listen to a song after 4 days of trying to perform this download (only 800 MB of my music made it into the iPod successfully.) iTunes froze up when the iPod was first attached and also while trying to perform the sync. (I also have and iPod Video (30GB) and it works fine although a little slow.) The Genius at my Apple Store was able to load the iPod successfully using one of their BootCamp machines since my Music Library resides on an external hard disk. (And it only took 4 hours of work to get this far.)
Device Manager in Windows also shows an additional driver (iPod Driver) in the USB section with the iPod classic attached (it is not shown when using the iPod video). Both iPods show as Drive J: in the My Computer window.
Note to Apple Management: When a customer pays $250 to $350 for and iPod, the customer has heightened expectation levels, especially if he/she has had success with prior successful products. Especially since the classic is the 6th generation machine. Please get on this Apple!!!!!

I solved my problem!! I just loaded my iPod classic 160GB with 40GB of music and one video file.
I upgraded to iTune 7.5.0.20 and iPod Software 1.0.2 with no major ill effects. (I had to install iTunes 7.5 a second time because it told me to.) Windows XP is at SP 2 level and appears to be fine.
I tried using msconfig to stop initally loading anything except iTunesHelper and qttask. Nothing major broken yet. This is good news.
I tried loading over one album at a time (Using the Manual button in the options) and iTunes started freezing up at weird places (but it usually came back after a while.)
So I set the iPod into Disk Mode and I went to the Summary screen and only checked the "Enable Disk Use" box. (The top box was already checked.)
I Clicked on the Music tab and chose Sync Music and All songs and playlists (I would suggest you try something less to test this; my whole list took almost 12 hours to copy over. But I'm running with 1.1 USB ports). It ran very smoothly and iTunes only got fussy when I asked it to eject the iPod, but it eventually did it.
After it said I could disconnect, I got the iPod out of Disk Mode by using Menu/Center buttons and presto, it was up and working. All my playlist present and accounted for.
It'll take me a couple of days to find any problems (I have 31 days of music to listen to), but it's looking good.
Thank you to all who have listened to my problems and provided help!!
Apple has managed to keep this customer.

Similar Messages

HT1351 Am having problems syncing iPod classic 160gb to iTunes within Windows 8. Can you help?

I bought my iPod Classic 160GB from new in April 2012. For several months, I ran it through an older HP laptop running Windows XP home edition (service pack 3 I think?). I did however, use a Toshiba external hard drive to store all CDs/podcasts/photos etc. All worked very well and I put a fair amount of music (via CDs and podcasts) on the iPod via iTunes. All worked successfully. I changed computer earlier this year - another HP laptop but now running Windows 8. I've downloaded the up to date edition of iTunes AND have also transferred all existing material/files from the same Toshiba external hard drive to the iTunes in my new computer. (think I did this correctly?) So far, so good. I have placed some more music on the external hard drive and into iTunes and wanted to sync with my iPod. I connect iPod to the computer. It's recognised in iTunes as the window comes up showing iPod's serial number and settings etc etc. The iPod screen shows 'sync' and the top of screen in iTunes also shows 'syncing' however, after a few seconds, this stops and the iPod screen shows 'OK to disconnect' without having transferred any of the new music onto the iPod. Although all the existing music remains on the iPod (the stuff that was there before), the copule of new CDs hasn't been transferred over. Can anyone help me solve this problem? I hear that there are some problems at the moment syncing iPods within Windows 8. Anybody else had this problem? Any suggestions would be appreciated.

Hello hindzee,
The acticle below goes over how to sync content to iPod Classics. The section titled "Syncing automatically" will most likely be the most helpful protion of that article for you.
iTunes: Syncing media content to iPod
http://support.apple.com/kb/ht1351
Hope that helps,
- Griff W.

Can't access iPod classic 160GB in Windows and iTunes

Hello,
after connecting my iPod classic 160GB to computer with Windows Vista I can see it in My Computer but can't access it. In iTunes 10 it not appear and every access via My Computer takes many time. After disconecting iPod is restarting by itself...
But iPod itself is working - a little laggy, but working. One thing changes: about 80GB free space disappear and iPod tells me that only 153KB is free...
I suppose disk failure - how can I access it and repair?

Everything that was on your classic should also have been in your library, and that backed up to another drive. If you manually managed the device, and it was the only location holding your media, and it has become corrupted, there really isn't much hope. See Corrupt iPod classic. There may be a slim chance to recover media stored on it via disc mode if is isn't stored elsewhere, but if it won't mount, or has been reformatted, then the moment has probably passed.
tt2

Can't sync ipod classic to new library

Hi, I have two ipods, an older 30gb and a newer 160gb. I only had one library, which I have synced my 160gb ipod to. I created another library because the original is too big for the 30gb ipod. When I go into this new library it, for some unknown reason, has about 3gb of my music in it. Anyway, if I try to sync the 30gb ipod with it nothing happens. The ipod is recognised, it seems like it is syncing for a few seconds then it tells me it is synced. However, there is nothing on it. The 30gb ipod is empty having restored it. It tells me the ipod software is up to date. Any ideas?

You can try another usb port, 30-pin cord, or restart computer. you can also sync seleted music using your other library.

Can't access iPod Classic 160GB. NEED a backup.

Hi, I've got a 6th gen. 160GB iPod Classic and I need a backup of the songs I've got in it.
Basically what is happening is the same thing that happened when I installed Mavericks and tried to use my WD hard disk: I wasn't able to mount it nor repair it so, Disk Utility, told me to back up everything, erase and then restore the whole thing. (in this process I lost part of my music library, that's why I'm here)
The problem lies in the fact that once, with my WD hard disk, I just clicked "ok" on the message that told me to follow those steps and the hard disk appeared on the desktop, thus allowing me to back up almost all I needed to but not with the iPod. I click ok and nothing happens.
I tried rebooting it, I tried to put it in Disk Mode and I tried to connect it to other computers; always the same outcome.
I am not searching for a permanent solution since in a week or less I'll have a new one (this one's headphone jack is ****** up and Apple will replace the whole device); all I want is to be able to access it as an external disk and recover what I have inside.
Thanks a lot.
P.S. I was using DeTune and everything was working fine, I disconnected the iPod to use it while running, got back, connected it again and now it doesn't work.

Everything that was on your classic should also have been in your library, and that backed up to another drive. If you manually managed the device, and it was the only location holding your media, and it has become corrupted, there really isn't much hope. See Corrupt iPod classic. There may be a slim chance to recover media stored on it via disc mode if is isn't stored elsewhere, but if it won't mount, or has been reformatted, then the moment has probably passed.
tt2

I can't sync iPod classic with iTunes Match since I have updated to iTunes 11

When I open iTunes (11) and connect my iPod (classic) it does not recognise the device. I am using iTunes Match. My question is how do I transfer the music from PC to my iPod? I just bought a new PC and thought getting Match would be useful and save time transferring from my old PC. It was fine to begin with until the iTunes 11 update.
Any help would be appreciated!

The iPod classic not bring recognized is unrelated to iTunes Match. You should post this problem to either the iPod Classic forum https://discussions.apple.com/community/ipod/ipod_classic or the iTunes for Windows forum https://discussions.apple.com/community/itunes/itunes_for_windows. Probably the former.
FYI it is only iOS devices that cannot be synced via USB with iTunes Match enabled.

HT3798 can I use ipod classic 160gb with OS 10.5.8 ?

Will the ipod classic work on Mac OS 10.5.8 ?

Your best bet for a 10.5 era machine is to get to 10.6.8 via the 10.6.3 white retail disk (call Apple via phone to order) and stick with 10.6.8.
10.7 or 10.8 will make it crawl, introduces radicial UI changes and cant' run your older PPC based software and hardware drivers.
You should do this with a fresh install method, backup your files off the machine first to a storage drive.
Most commonly used backup methods
Then follow these instructions for a complete drive Security Zero Erase and install of 10.6.3
How to erase and install Snow Leopard 10.6
iLife from the 10.5 disks can be extracted with Pacifist from CharlesSoft and then updated via Software Update.
If you upgrade 10.6.3 over 10.5, then you will have a much slower machine and wind up having to do a fresh install anyway.
10.6 is faster than 10.5 with updated video drivers and removing of PPC code your not using on Intel processors.
10.7 and 10.8 are slower on the same hardware, more for the faster SSD's than hard drives.
Also first chance you get, make disk copies of the 10.6.3 disk, you will need it as eventually Apple will stop selling it.
http://www.brokenhomeboy.co.uk/pierow/blog/2011/10/make-a-bootable-backup-snow-l eopard-install-disc/
Run 10.6.8 until the wheels fall off that machine, Apple is still supporting it as over 50% of it's users are still on it.
Buy a new machine with 10.9 or whatever and new software later on, when Apple has stopped all these annual UI changes, restrictions and whatever they are doing.
Keep in mind that Microsoft will support Windows 7 until 2020.
You might want to upgrade the boot hard drive (7,200 RPM is good for older machines with slower SATA 1 or 2) and add more RAM before reinstalling OS X
Install/upgrade RAM or storage drive in Mac's

Itunes freezes when syncing ipod classic 160GB

I just downloaded the new itunes 1.6.1 and everytime i try to sync my ipod classic it gets about a tenth of the way through syncing the songs then completely freezes, i have to exit using task manager and it leaves me with no songs on my ipod. I've tried resetting my ipod and such but none of it has worked, i've spent the last 3 hours looking for a solution but there is nothing out there, please help!!!

Try connecting the iPod Classic to a different USB port set (like the ones on the back of your PC), and make sure you're connecting it directly to the PC, not through a USB hub (like the ones built into keyboards or monitors). If iTunes still freezes, run Windows Update and make sure you update all of the hardware drivers for your PC, especially ones marked "Chipset" or "USB Controller". Frequently, when iTunes freezes mid-sync with a USB device, it's because of an error with your USB controller or that set of ports. The steps above should get you syncing properly again.
If that doesn't work, try connecting your iPod Classic to another PC and sync some songs to it. If iTunes freezes there as well, it may be a problem with your iPod Classic (unlikely, but possible), and would warrant a Genius Bar appointment.
Hope this helps.

Can't sync ipod classic

I plugged in my ipod i was prompted to sync it and I choose not too, now when I plug in my ipod it doesnt even detect it no matter what i try or do. i thought maybee reinstalling itunes would detect it again, it didnt. what do I need to do for itunes to detect my ipod any help is apreciated thanks.

Thaks for repply,
alot of unanswered ones out there. Turns out I hadn't registered the Ipod successfully. When I went throught the registering screens the registering process kept erroring out. (Don't take the free movies they offer - they caused an error). The ipod eventually registeried (10th time or so) successfully. I had to enter my info quickly on the registration screen requesting my apple account and password for it to work. After it registered sucessfully it still had an iTunes error
" We could not complete your itunes store request. the requested resource was not found. There was an error in the itunes store. Please try again later."
however it still works. My local Apple store has a free tech service called the "Genuis Bar". I've been peppering them with questions.
http://www.apple.com/support/ipodclassic/
http://docs.info.apple.com/article.html?artnum=304680

I have my first iPhone (5c) and I have an iPod classic 160GB. Can I sync poth with iTunes on my PC?

I have lost some podcasts. I have a new (my first) iPhone and I want to sync it and my classic iPod with iTunes on my PC. Can this be done and if not, how can I recover my lost podcasts? They are no longer available for free as I first got them through subscriptions.
iPhone 5c
Windows 7 (fully up to date)
iPod Classic 160GB
Second question: why are podcasts only available for so short a time now on iTunes Store and on sites like NPR?

I lost maybe a dozen podcasts from multiple podcast collections on iTunes. They now have little i's on them indicating they cannot be found. I have only 1 Apple ID. I use it on iTunes and on my iPhone. Since I sync'd my iPhone with iTunes for podcasts, a bunch of them have the little i's. And some seem to be missing from my iPod too, but I can't vouch for them being thre before the sync between iTunes and the iPhone.
These podcasts were not purchased, they were subscribed to and they were free. Now that they are missing, it will cost me .99 each to replace them and that isn't going to happen, but I'd like to get them back.

HT2553 My ipod classic 160gb cannot be synced by my windows vista. the library is copied alright but cannot be synced into the ipod; HELP! !

My ipod classic 160gb cannot be synced by my windows vista computer. The library is copied alright, but the ipod cannot be synced; Help! How can I overcome this, please?

Hi, Chris,
I mean, when I load my itune library as usual and the syncing starts, I get the problem as described as follows;
When I try to sync, I see the songs being copied then I get a message, say after about 45minutes, that, itunes cannot read the ipod contents because the ipod data drive is corrupt. I have tried different things to no avail. It is very fraustrating, and if I may say so, very disturbing.
I hope somebody can help me, for I can see now that, many people have got similar problems and they haven't been able to solve. I understand this is a common ipod problem and many people have had to abandone their ipods after such problems. It is very hurting because ipods are very expensive to buy, and so to write it off like that is very dis-heartening.

Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.

Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.

Cured the problem! Reinstalled an earlier version of itunes from oldapps.com (version 10) now everything works as it should. I would suggest that if you are experiencing these problems that you do the same. I must say that it is a brave business decision on behalf of apple to effectively lock out all windows 7 users from their products and sales channels and I can only wish them luck in this very shortsighted policy.

Error -50 & -69 When trying to sync music Ipod Classic 160gb

Hi everybody,
I recently installed an x64 version of Windows 7 Ultimate. I have an Ipod Classic 160gb (late 2009), and i am trying to sync it to my itunes library. However, everytime i do so, it will copy across a few songs (a different number everytime, no more than 500 though) my Itunes freezes up (as well as the ipod). After a while, once it "comes back to life" i get either "Itunes cannot copy {Song Name} to {Ipod Name} Ipod. An unknown Error Occurred (-50)." or "Itunes cannot copy {Song Name} to {Ipod Name} Ipod. An unknown Error Occurred (-69)".
Here is what i have tried:
Enable Disc Use - No Luck
Uninstall / Reinstall Itunes + Rebuild of Library - No Luck
Uninstall Itunes, reinstall + Rebuild Library on Previous version (9.2) of Itunes - No Luck
Kill APSDaemon.exe While synching - No Luck
KIll all other Apple Services + Processes - No Luck
Uninstall Antivirus - No Luck
Reformat Ipod - No Luck
Create a Virtual x32 environment of Windows 7, and recreate my library using the latest Itunes - No Luck
Virtualize a Mac environment, and try on there - MAC OSX doesn't allow virtualization on a Windows "Base" (what a piece of ****) - SO, no luck
Media Monkey Transfer - freezes up like a dead body, then just crashes.
Manually transfer - Work sometimes, doesn't work otherimes. Seems to be Random.
I know you are all going to say "oh, the song it get stuck on is corrupt". Well, it isn't. The song plays fine in Itunes if i go to investigate. When i go to my music "source" it is an actuall file, with an actual file size. I can also play it with VLC media player as well.
Sync with my Dad's IMAC - Success. My Dad has 5.5gb of music (more than 500 songs). Although Ipod did get seem to get stuck on a couple of songs, it succesfully sync'ed
Use Sharepod - Success (although, i have 2940 folders, and sharepod will only allow me to transfer one folder at a time) - So, No Luck
I know the Ipod is fine because if i Sync via MAC or Sharepod, it will play music fine.Also, before the installation of the x64, it sync'd fine. It would be silly that an Ipod dies because i change my Windows Installation.
Another thing, while in the act of Synching, the IPOD screen displays "Synchronising", then, it will just go to "Connected". On the MAC it stayed as "Synchronising" the entire time.
Basically, i am at my wits end. I have tried everything i can think of. I now have a very expensive paper weight, which is ******** me to tears.
If anybody has any solutions, or ideas, i would love to hear them.
Thanks,
Lachlan

You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day!

My iPod Classic 160GB is recognized by computer, and goes through sync process, but still has old stuff...

My iPod Classic 160GB is recognized by computer, and goes through sync process, but still has old stuff...
I feel like there must be an issue with the library location, but I don't know how to correct that. My Dad recently wiped my computer and deleted Windows XP and installed Windows 7. I don't know what he did, but my iTunes library is still intact it seems. However, I've added quite a few podcasts that I'd like to sync to my iPod. When I connect it, it goes through the sync process, but ends quickly and says its safe to disconnect. None of the new podcasts are on there though.
Also, there was something really wrong with my iTunes account. When I went to buy something from the store, it wouldn't accept my password, and when I went to reset it, it wouldn't recognize my birthdate and month (I had the correct username). I ended up creating a new account and purchasing a song. This time, it did sync the new song onto my iPod, but not the podcasts I'm trying to sync.
As far as the library location, is there anything particular that has to be included in that library in order for it to be recognized by iTunes when you sync? Awhile back (before my Dad worked on my computer), I had changed the folder location to my external hard drive, but in researching, I saw that I still had in another drive some folders with music that is currently on my iPod. So it looks like I have some stuff on two different drives... Maybe this has something to do with it not syncing right?
I did check, and my Firewall doesn't have iTunes blocked.
As you can see, I'm not very experienced with all of this... Sorry for the confusion. If you are interested in helping me and have any questions, please let me know.
I'm hoping someone will be able to help me... I desperately want to be able to listen to my podcasts, as I'm a stay-at-home Mom of 4 little ones, and the podcasts are kind of an "escape" for me when the children are napping or playing. :-)
Thank you in advance for your help!

Oh my goodness!! I am absolutely thrilled right now B-rock!! I don't know how I missed it, but when I went back to change the setting like you mentioned, I noticed that the very top box that says "Sync Podcasts" wasn't checked! I have no idea why... But my heart started to race when I checked that box and all of a sudden it started syncing all my podcasts!! It's gonna take a long time (I have 385 of them!), but I am just so happy you helped me with this problem. Thank you SO much!

IPod Classic 160GB film library sync problem - trying to sync films that have converted from purchased DVD to mp4 format locally, not purchases from the online store - all other libraries sync perfect - why?

Hello Apple and the iTunes Windows PC users community.
I am trying to sync films that I have converted from purchased DVD to mp4 format locally, not purchases from the online store. The mp4s all appear and play successfully in my iTunes application but will not sync across to the iPod film library folder.
For your information: I am using iTunes 11.1.3.8 on a Windows 7 64bit machine with 500GB hard disk and 8GB of Ram in the UK.
I have restored the iPod classic 160GB three times now to see if it was a hardware problem with no joy. Each time all the music restores properly as do the podcasts and all the items in TV programmes all appear to sync and work fine.
I have also tried to copy films into the TV Programmes to get around it with no joy. They always go to the films section to start with. It is just the Films library that does not sync - all others work perfectly. As a last resort I have uninstalled and re-installed iTunes with no joy either.
I am technically savvy and have gone through the itunes and ipod settings but nothing appears to make a difference - This is the first time I have had to post here as I can usually solve the majority of the ipod anomilies but this one has me flummoxed.
Has the film encoding type changed in the newest itunes update? - Has this happened to anybody else and is it a hardware, software, or operating system problem.

Having uninstalled the current version 11.1.3.8 and loaded and older version of iTunes 10.7.0.21 I can now categorically confirm that the newest update seems to be causing the problem as the films and TV Programmes are syncing perfectly on this older version.
If you are going to do this please dont forget to remove the ' iTunes Library.itl' file as this stops the older versions from running as I've just found out

Can't sync iPod classic 160GB

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