Can't sync iPod or download iTunes ! help me

Everytime I sync my iPod to my computer this messages always comes ;
The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software.
I don't understand this .. What do I do ?
(i'm not good writing english .. i'm from Iceland ;$)
iPod movie   Windows XP  

The first things to try are these basic troubleshooting steps.
The Five Rs.

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