Can't sync music to new iPhone

Question

Hi,
My new iPhone arrived today and I have set it all up and used the restore from backup following backing up my old iPhone.
However, I can not seem to be able to sync music to it. When I go into the phone when it's connected and go to the music section I only see an option to sync voice memo's. When I click this I can then see my old play lists which are the ones I want to sync, however it doesnt put them on the phone.
There is a message on the above screen stating that the phone can download songs from my icloud, but I don't want that. I want to sync them from my PC.
All my other data such as contacts and old texts etc have sync'd.
Also... on another seperate note, does anyone else have a problem with this forum where the cursor moves back to an older finished sentence when you puase for to long?
Lee

Answer 1

Hi,
I found this:
http://forums.macrumors.com/archive/index.php/t-1450821.html
mikeology 
Sep 24, 2012, 05:11 AM
The problem reported by FireFly62 may be different from that of adam.b.
FireFly62, your probable problem is this:
Syncing of music via iCloud (iTunes Match) precludes syncing of music via iTunes. This is not a bug, you simply must decide whether to use iTunes OR iTunes Match but not both, to sync music on your phone. To stop syncing music via iCloud and use iTunes to configure what is synced, on your phone go to Settings / Music / iTunes Match and turn that OFF. Then go back to iTunes on your computer, then Devices / [Phone name], select Music from the top menu,  configure your sync settings, and click Sync.
Alternatively, if you wish to use iCloud/iTunes Match to sync but only via Wi-Fi, then on your phone go to Settings / Music / iTunes Match, make sure it's on, and change its subsetting "Use Cellular Data" to OFF. However, this may prevent you from listening to your music via phone when you are away from a Wi-Fi network.
My problem may (or may not) be similar to that of adam.b.
Here are specifics of my situation:
I sync several playlists. Two of them contain songs in iTunes but remain empty on my iPhone 5. (I am using iTunes 10.8.2.)
In iTunes, under Devices, in the Music section of my listed phone device, the songs on two of my (supposedly) synced playlists are grayed out. Each grayed-out song has a cyclical icon next to the song number, as if the song were in the middle of being synced. But no sync is in progress.
No matter how many times I select Sync, the songs in these two lists are not synced. No error message appears during sync, either. Other lists are fully synced.
If I unsync all Music in iTunes, apply the change, then resync, again these two playlists are not resynced. If go to Preferences / Advanced in iTunes and reset warnings and the cache, then Sync, again nothing happens with these two playlists. If I copy the songs from these two lists to two new lists, again none of the songs in these two new lists are synced.
If the problem is due to a corrupt library file, I am very reluctant to delete my library file and recreate my playlists from scratch.
I'm going to test it now, but I do already hve the option to choose what music to put on. I'll post back if it works.