Can't sync my iPod Classic

I'm using iPod 360GB. I updated iTunes to latest version and it's not syncing. The Apple site says I should have a small icon of the device on the left top corner but nothing comes up and I can't get into Summary. When I connected it, the iPod says 'iPod is connected. Eject before disconnecting' but it's not syncing like it did in the older version.

Hi purestar12,
Welcome to the Support Communities! Are you working with iTunes for Mac or iTunes for Windows? The article below shows what you should be seeing in the top left corner of your iTunes screen. Does your iPod show up in Finder or My Computer?
Manage content manually on your iPhone, iPad, and iPod - Apple Support
What if I can't manually add content to or remove content from my device?
To manually manage your content, check to make sure that the "Manually manage music and videos" option is turned on. Then:
Connect your device to your computer.
Open iTunes. Make sure that you have the latest version.
Locate and click on your device.
Click the Summary tab.
Click the box next to "Manually manage music and videos."
Click Apply. If you see a message that your device is synced with another library:
iPhone can only add music or video from a single iTunes Library.
iPad and iPod can add music from multiple iTunes Libraries, but video from only one iTunes Library.
If you choose to manually manage your movies and music with the new iTunes Library, the iTunes content currently on your device will be erased and replaced.
You can’t manually manage music while using iTunes Match on your device.
I hope this information helps ....
- Judy

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I was looking through our resources for information based on what you are describing here. I found an article that may just get you back up and running, called iTunes: Missing folder or incorrect permissions may prevent authorization found here http://support.apple.com/kb/TS1277.
Symptoms
With Mac OS X, the Shared folder is required to authorize your iTunes Store purchases. With Windows the iTunes folder is also required. If either of these folders are missing or have incorrect folder permissions, you may notice one of the following symptoms:
You are unable to complete a purchase from the iTunes Store.
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You cannot play content you purchased from the iTunes Store.
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Resolution
Collapse All | Expand All
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I can't sync my ipod classic

I can't seem to sync my ipod classic to my itunes library.
I have tried ao many times now & it shows that it is syncing but the new music is not transfering to my ipod.
I even made sure that my itunes was the most current version & I reset my ipod.
I have been trying for 2 days now, I have read & re-read the helps & am at a loss.
If I can't figure it our now I will probably end up taking the ipod to the Apple store.

Do you think you could provide a bit more info to work with?

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A week ago some one broke our hose in the night and store out laptop
No I have a used laptop which an iPad was synched on him in the past
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Can't sync my iPod Classic

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