Can't sync my phone after updating. Only getting message that I need to restore (which I have done several times now)
I, sadly like so many others, updated to the bug filled 5.0.1 and my phone had an error. I got the little link to iTunes and nothing else on my phone after it shut down. Once I did that I have an option to set up as a new phone or restore to my last sync (earlier in the day). I have run the restore three times and each time the phone goes through and shuts down. When it turns back on I have signal, 3G, contacts, text history, calendars, and photos as well as a few apps. Most of my apps are gone and my music library is empty. When I link the phone back to sync I get the same message as initially, that I need to set up as a new phone or restore.
I don't have time to go to an Apple Store to get this worked on and I'm pretty disgusted that Apple has been virtually silent on this matter. Most of the answers I have seen to the various problems people are reporting are coming from other users.
If anyone out there has an idea for me to try, please share. Apple if you're reading this you NEED to do something ASAP because I was planning on getting a new phone after the holidays but if I have to get one now it may not be another iPhone (which this is my third version of over the past 4 years) as I'm not spending the money on myself right before the holiday so it'll be free/discounted phone with updated contract for me, and we know Apple doesn't do that!!
iTunes places the .ipsw file here:
OSX:
~/Library/iTunes/iPhone Software Updates
XP:
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
7 &Vista:
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
Find and delete any and all .ipsw files on your computer. There should only be one, but delete all that you find. Next, disable ALL firewalls & security software on your computer. Connect your phone, iTunes running & restore from backup. Follow this by syncing your content back to your phone.
This will force iTunes to re-download the .ipsw file, as I suspect yours is corrupt.
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