Can't Sync my phone due to problems with aSleep
Hi guys
I have just bought myself an iPhone a few days ago. And last night i decided to buy the App: aSleep
The problem is, iTunes can't sync it. It goes some of the way, and then iTunes just stalls. And i have tried rebooting both devices.
What can i do to transfer the app to iTunes so i won't loose it, and so i can sync like i use to?
Did you download this off the iPhone? or from the computer?
I noticed the Asleep software is a 164MB file. This would take a bit of time to download on EDGE and even 3G.
If you downloaded using EDGE or 3G it is possible the entire App never downloaded completely. But I am guessing this can be confirmed by testing the App on the iPhone and seeing if all features work .
If you downloaded on WiFi then you may have the entire App and the USB when transferring to PC could be timing out.
Are you using USB 2.0?
Make sure you are not syncing to the PC using a USB Hub, or USB Extension cable. Connect to back USB port if possible.
You can also try launching iTunes click on File - Transfer Purchases - It will scan iPhone and bring purchases from iPhone to PC.
Make sure PC is authorized. Go to Store in the Menu bar in iTunes and click on Authorize computer.
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<Re-Titled by Host>FTFY (for readability):
"I had a nasty surprise, when after having paid out over £1500.00, I learned that I am unable to sync my phone (unidentified model) with my new MacBook Pro (unidentified model).
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Next, go up to Store>Authorize this computer.
Next, make sure you have at least one contact & one event in whatever supported program you use for that purpose on your computer(Outlook, Windows Address Book). They can be fake, it doesn't matter.
Next, connect your phone. DO NOT SYNC at this point.
Right click the phone in the device pane & select "Reset Warnings".
Next, go up to "File", "Transfer purchases made on this ipod/iphone to this computer".
Your purchased music/apps will then be transferred to itunes. Music you ripped on your own will not. You'll have to restore that from your backup, which apparently doesn't exist, or use third party software already referenced.
Next, right click again & select BACKUP.
Next, restore your phone from the backup you just made.
This must be followed by a sync to restore your itunes content. Which is selected from the various tabs. You should get a prompt regarding your contacts & calendar asking to "merge" or "replace". Select "merge"
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http://support.apple.com/kb/HT1766
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Thanks for visiting Apple Support Communities.
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