Can't sync palm centro with Mac G4 and palm software 4.2.1

I just purchased a palm centro690 smart phone.  My service is with verizon.  I have a Mac G4 with OS 10.4.11.  I already had palm software installed on my computer and was using the palm calendar as my main calendar.  My calendar and address data won't sync with my palm centro.  I've tried changing the settings of the conduits to 'MacIntosh overrides device'.  I've tried removing and then reinstalling the palm software as well.  Strangely enough, the memos and the tasks did hotsync.  I spent around 2 hours with  palm tech support and nothing is working.  I'm not completely sure, however, that I correctly removed the palm software from my desktop before reinstalling the new software.  Any help or ideas would be greatly appreciated.  
Post relates to: Centro (Verizon)

Hello Allen G
Thank you so much for your reply.  I did speak to a different customer service person at Palm tech support.  I think that the problem was that I had a different username on my device (from a previous test) and after changing that and doing a hard reboot of the phone and also changing the settings on the proper conduits, it is now working.  I had tried changing the settings on the conduits before, but I think that it had synced with the wrong username on the device for some reason.  It now seems to be working.
drleslie 
Post relates to: Centro (Verizon)

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