Can't sync palm to microsoft outlook

I can't sync (transfer) the information from my Palm desk top to  Microsoft Outlook, even though the hot sync button does option me to do so.  The data doesn't appear in Microsoft Outlook.  Any one know what to do?
Post relates to: Zire

Look here for the "switch":
Start Button/All Programs/Palm/PIM Conduit Switch/Sync with Outlook.
If you don't have this entry, then you may need to run your installation disk again and look for the step that asks you which program to sync to...
WyreNut
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    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
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    I'm glad you're aware that the files need to be installed on your computer, but why are they going to your SD card?
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    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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    I think (and I'll double check) only the BBLink events will sync on a wired USB sync. I'm fairly certain of that.
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    This explains the process. But I don't think you'll get BBM Groups to sync.
    http://supportforums.blackberry.com/t5/BlackBerry-​Z10/How-To-OTA-Sync-BB10-and-non-BES-Outlook-Overv​...
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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