Can't sync rented movie to iPhone

I have a rented movie that is not yet expired and has not been started. I want to move it to my iPhone. The sync starts and after the entire file has been transferred (enough free space on iPhone) an error message pops up saying I cannot sync the movie because a connection to the iTunes store cannot be established. Internet connection is there, of course, and iTunes store works fine. I tried different movies but all having the same problem. Any ideas?

Can't offer any help other than to say I have the same exact problem and have read on this forum where others do as well.
The only solution seems to be to call customer support and get a credit.

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