Can't synch videos to ipod

i have a 5th gen ipod, i recently switched computers from windows to a mac. I've synched my music and photos, however my ipod won't recognise mp4 films other than the ones i've purchased from itunes. Does anyone know how to resolve this ?. Thanks.

This usually means that either the file is not in the proper format (MPEG4/AAC LC or H.264/AAC LC) or that the format is not in complicnce with the limitation of the iPod player for the correct format. Try opening the file with the QT Player and check the format using the "Show movie info" and/or "Show movie properties" option. If not in the correct fomat, then use a converter to to make your movie iPod compatible. (The specific application to do this will depend on your OS, the source format, and your willingnes to go with free/commercial software.) If the movie is already supposed to be in an iPod compatible format, then the usual problem is one of your video data rate peaking above the limitation of the iPod to play it. In this case you can try lowering your target video data rate or switch to a single pass conversion mode which tends to "clip" such peaks more effectively.
2.0GHZ G5/533MHz G4 DeskTop/400MHz G4 PB Mac OS X (10.4.3)

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