Can't system restore from recovery partition, please help!

To start my info is:<br><br>HP MINI 210-1003sa<br><br>I have tried accessing recovery manager from the start menu, also tried accessing it by pressing f8, repair computer and f11 system restore isn't lit up as an option to click.<br><br>It says my netbook has no recovery partition yet when I go to my computer drive D is the recovery partition.<br><br>I have also downloaded the hp program that creates a bootable system restore USB stick but when I boot from it it just loads up windows.<br><br>I really need to reset to factory settings ASAP, please help.

Hi Mike:
The second chapter of this saga.
I did order the recovery USB.
I did what it was asking and wiped out the HDD clean.
But the system is still unstable.
It took a very long time to configure itself. Several times I had to run the process again because it would either not boot or it would be just sitting there at the attached screen.
Sometimes it would go to Win8 boot window, but then suddenly come back to the same screen.
It seems that HDD is completly out. What is the warranty on the HDD? This laptop is just two years old.
And a side note: we had to send it for repairs twice already for monitor issues; the keyboard is not flat; there are some loose parts inside. I really expected better quality from such a reputable brand as TOSHIBA.
-Ilya.
Attachments:
DSC_4459.JPG ‏4332 KB

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    DSC_4459.JPG ‏4332 KB

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