Can't text while on a phone call

Ok, this phone is awesome, but the first one i bought had this issue, when on a phone call i wasn't able to use the phone at all, i would go into settings and the touches wouldnt register, i would go into my messaging app and i couldn't even select the thread to send the message. i returned the first one and got another, worked perfectly, UNTIL THIS NEW UPDATE. now it has started again. this is COMPLETE BS. i can only talk while on the phone, and cant browse the web or use any other app at the same time.

Even worse than that, the phone app itself assumes you can remember the number of a person, and does not allow you to type the name of a person instead of their number!Despite the fact that sony only offers a number pad and no access to keyboard for entering a contacts name (like you have in iPhone, which immediately finds the contact and puts the number in for you), Sony puts the following message on the phone keypad; "ENTER NAME OR NUMBER"How on earth should i enter a Name??? There is no way to type any name with!!I tried holding a number key down to see if any alphabetic letters would appear , and not possibleSo why the message saying "enter name or number"????You cannot enter a a name. You have to use the contacts app to find the person and then call them, which for me is totally crazy. The phone should have a contact search in it and should allow you to search contacts with a keyboard like the iphone does, which has the contacts tab within the phone.. not just "recent" ones.. the whole list. Sony is light years behind Apple with this. No contacts tab within the phone app (and search module), means you have to launch a separate app to call with. Having to launch contacts instead of the phone app to initiate a call, is RIDICULOUS Apart from this, to be honest, the Xperia Z is slow as heck with any operations, the double tap to wake takes about 6 attempts before it reacts (if at all). Testing its brain power against my iPhone using lets say Photoshop PSExpress, shows instant reaction in my iPhone but the Xperia takes three taps on any tool tab, and a 4 second delay before it reacts. This is the same with any app, and most apps crash half the time too. I was never an Android fan i admit, but my experiences with 'Xperia' (bad Xperience), has confirmed that however much RAM this phone may have, it is just a tortoise, and iPhone is the rabbit

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New phone? Peeled off the protective plastic from the face of the phone?

How to type text while making a phone call

I was topping-up my pay-as-you-go account today and keying in my credit card info when O2 autobot asked me for my postcode. How on earth do you use the letters on the alphanumeric keypad???

if you are asking how you send letters over a phone call... that is not possible... you can only send 1,2,3,4,5,6,7,8,9,0,*,# perhaps they just want you to press the number key with the letter on it? if this is the issue then you should contact O2 and ask them how to enter letters when prompted for a post code using the IVR system.
my original post:
text entry changes depending on what function you are doing...
the letters on the keypad in the phone application are just there to help you dial numbers that are listed with letters instead of numbers... for example 800 BUY NOW3 or 866HOLIDAY
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once your in messages you can create a new message and when you do so you will find the on screen keyboard changes to a alphabetic one to let you enter the messages. if you need other symbols and numbers on that keyboard press the "123" at the bottom.
check this link for a really handy online guide: http://www.apple.com/iphone/how-to/index.html#basics.introduction
be well

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That's the most stupid thing. It may work but the phone shouldn't be going off in your ear while in use from the start.
Message was edited by: Ford Truck

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samjohns146,
Making sure you can use your phone when you need it is certainly a concern of every consumer. I am sorry to hear you are having trouble with your phone but you have reached the right place for assistance. Has your phone completed any recent software updates at all? Let's try resetting the network settings http://vz.to/1ovdCBD to see if that resolves the issue. Please keep us posted on the outcome.
CandiceH_VZW
Follow us on Twitter at @VZWSupport

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Can't text while on a phone call

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