Can't transfer eBooks from Adobe Digital Editions to eBook Library

Everything worked fine initially, 5 books purchased from Waterstones and transfered fine.
Since then I have purchased 2 books and downloaded a free eBook from the Adobe site, and none will work outside of Adobe DE.
When I try to import them into eBook Library I am told "This eBook cannot be transferred because it is authorized to another user.
I have tried removing both programs from my PC and re-installing - this has made no difference.

I am having exactly the same problem with Waterstones books.
When I open the book in Adobe DE, click on reading and then item info I get the usual publishers information and an error message:
"Document contains a resource which is too long".
I have had no problems transferring books that I have purchased from the WHSmiths eBookShop.

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