Can't transfer files from PC to Nokia 5320

can anyone help?
i've installed PC suite 7.1 and i made connection via data cable,but i can't transfer files(music,pics,video,apps)...system shows me message:"Connection with the phone is lost".i don't know what to do!?
p.s.
i also tryed transfer via mass storarge without success!

Nokia Express Music 5320 Transfer ‘Files’ via CA-101 cable data
Transfer files with Nokia Express Music 5320 is very easy. Just connect the CA-101 to your Nokia 5320 then plug into pc
From Nokia Express 5320 menu , select ‘Mass Storage‘.
In few seconds, it will be recognized as a USB storage. You can create any directories that you want.
I suggest to create based on category so it will easier for you to browse your files in the future.
Go to directory in your PC and select files that you want to copy.
Go back to your Nokia and move to the directory that you want to store your files and paste into it.
The copying process is done.
If you are done, make sure to do safe remove by select ‘Unmount Volume’ menu at ‘Nokia 5320 icon‘ before you plug-out the CA-101 cable data.
This question below will occur if you deleted some files in your Nokia 5320 Express Music. I suggest to choose ‘Empty Trash’ because it will remove the deleted files from your Nokia trash bin permanently.
Now, you can unplug the cable.
If  i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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