Can't Transfer iTunes Rental to iPad Mini. Please Help. Have a 9 hr flight tomorrow morning.
I recently rented 3 movies from iTunes for my upcoming flight to Japan from the US. However, when I try to transfer the rented movies from my laptop to my iPad mini, iTunes starts the sync process, but does not copy the movies to my iPad. They are HD movies, I have tried checking the manually manage music and videos, I have erased and reset my iPad, I have sync'd the time on my laptop and my iPad, I have wifi available for the transfer.
After the sync completes, I click on the tab "On My iPad" and go to the "Rentals" tab and the movies appear in a light grey font with a dotted grey circle to the left of the movie.
If anyone has any ideas, please help.
Hi jasmeanzxzx,
I understand that you are experiencing some confusion with one of your apps on your iPad. If this app was purchased by your Apple ID that is signed in on your iPad and the item has not been removed from the App Store by the developer, then the item should show in your purchased app history, found by using the information in this article:
Download past purchases - Apple Support
https://support.apple.com/en-us/HT201272
I would suggest that you make sure you are signed in to the Apple ID that purchased the app, then take a look at your past purchases page for the item. Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden
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