Can't transfer music onto Zen Vision:M

I've had my Creative Zen Vision:M for a year and bought it secondhand. Recently I upgraded my computer to Ubuntu Netbook Remix 0.04, but now whenever I open up Rhythmbox or Gnomad2 with the device docked they close down seconds after loading. This means I can't transfer music onto it. Away from the computer it works fine - I can access all the different menus and sections. I've tried formatting, cleaning up and reinstalling the firmware (using another, Windows, computer), but nothing works. Is there anything else I can do to fix it's
Thanks in advance,
Courtney

if when you see the music as shown on your computer contains a dot next to the song/artist, it means that it has not yet successfully transferrred over, outside of your computer. Some questions to consider: what is the format of the music you are trying to import? are you running this most updated version of itunes/ipod on your comp.?

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