Can't transfer my own recordin

For the past 2-3 years, I've used my Zen Micro 5GB to record public city meetings (Mayor & Council, Planning Board, etc.) so I could burn those minutes onto a CD at a later date. This past Wednesday I've been getting an error message popping up on my computer that reads: "Zen Micro Media Explorer 'Access to the file is denied'" with the only option to press the 'OK' button. Why can't I transfer a file I created (a .wav recording), using the explorer software from Creative, from the device onto my desktop to be burned onto a CD?
The player works otherwise perfectly, it plays music and continues to record fine, but when I try to retrieve my recordings and put them on my laptop, I get this error message.
I've tried to D/L and install the firmware updates, but it says it will erase all my recordings in the device if I update the firmware, and I can't lose these recordings, they're public records!
Is there anyone who can help?

Awesome! Thank you for your reply!?You are correct - it was having a "problem" to start off with - one of the three recordings I had on the player wouldn't transfer off the player onto my laptop. It read 'access denied' or something like that. Everything else worked fine, in fact I was able to transfer two other recordings to CD with no problem. The music player worked, the clock worked, everything else I used the?MP3 player?for worked as it had?since February of '05,?I just now tried to get my co-worker's computer to recognize my player - he has a Zen Micro 8GB. Maybe the software that came with his isn't the same as what came with mine, but his computer would not recognize that my player was connected, either. We could not re-load any firmware onto my player because of this. When I turn the MP3 player on now, after the 'Creative' logo screen, it starts right up in?Recovery Mode. Even when it is docked (with the two arrows), it reads 'Recovery Mode', with the options -4 listed. But when I hook it up to a computer, and try to do #3, it fails, because no computer is sending it any information I guess. I personally do not have the Creative software loaded onto any other computer other than my laptop (not even my work computer), and I'm not sure where the original disk is that came with?my player. I could try to uninstall and then reinstall the Creative management software off of then onto my laptop, but I need to find my disc first. Or can I download the latest copy of the Creative management software from the web site?

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