Can't transfer purchases to a new computer

Hi -
1. I have a new pc.
2. I have an ipod touch
3. I transferred my old itunes library to my new computer, as I tyransferred and set up all of my old data
4. I also enabled a location for my itunes library in d:\data\Itunes, rather then C:\Users\My_Name <-- win7. This works ok for syncing, etc.
5. My new computer is auithorized
6. When I go to install the new version of IOS, it says your purchases have not been transferred to your computer. I have synced and backedup the ITouch.
7. When I go to trasnfer the purchases, I am told that the computer is not authorized.
I am very confused.
I am also confused about what syncing is, vs., backup, vs., transferring purchases.
Thank you in advance.

Thank you very much for the link to the 'Resolution Page' for this Issue of not being able to Transfer Purchased Items to Itunes from a new pc.
The resolutions on the page were as follows
_Authorize your purchases from an administrator account_
I am administrator, always have been, and always will be
_Authorize using the correct account name_
I only have one Apple account
_Turn Off User Account Controls (Windows Vista and Windows 7 Only)_
Win 7 (turned off UAC, rebooted, turned UAC back on, rebooted, authorized computer) - as always, it says my computer is authorized; however, subsequent attempt to transfer purchases results in the same message saying that my computer is not authorized.
___Remove the SC Info folder_
Deleted SC Info folder, and then re-authorized computer, as always it authorized ok, but then refused to transfer purchases
What can I do next?
THank you again. Deb

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