Can't transfer sound data, only titl

I can't hear anything on my ZEN V that I have downloaded since my reloading of the Media Explorer software. I have the latest ver. and my ZEN V is up to date firmware wise. Had been having trouble with my Media Exp. not loading properly, or allowing me to access data or sound files. So I unistalled it using the Creative uninstaller then restarted and reinstalled Media Exp. from the CD that came with my ZEN V.Any ideas on how to get things back to normal? Do I have to uninstall and reinstall the Plays for Sure software too? I have windows XP Pro with SP2 updated correctly.

Problem solved, but I,m really embarrassed to say how. Before I left for home from my job I decided to see if the Cars Tape player adaptor was the cause of the no sound problem so I plugged in my headphones and adjusted the volume on the ZEN V to find that the volume level was all the way down on the little yellow scales! Adjusted the vol. and things were just fine. Hope no one stayed up late over this.

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