Can't transfer video file

OK so I'm using the video feature on my 8700 XpressMusic for the first time, and I want to transfer videos to my PC.  I'm using Mass Transfer Mode, and when I view the files on my PC screen the video I'm looking for isn't there (although all the photos are), yet I can definitely see it in the gallery on the phone.  Can anyone suggest why I can't see it?

connect your phone to the computer and use media transfer after that when you see the folder in the pc you would see their memory card and phone memory.the contenst of the would ne the same as the file manger in the phone if you know how to open that(if not on the phone go to eitheir appliaction or setting to see file manager)after choosing the memory of choice go to the folder were the video is loacted or you can use pc suite how to do
website of the country of location the click get support and software/pc suite after downloading and the instalation go to transfer videos and you can transfer the video using that
i hope this would help

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