Can't turn my nano off

Hi, I wonder if anyone can help me.
I've just used my nano for an hour but I am now unable to turn it off. When I hold down the pause button it pauses but won't then shut down.
I've had this issue before but have managed to rectify it by pressing menu and select and resetting it. I've just tried this now (twice) but my nano still won't shut. The battery has just been charged and I can't see any other obvious problems.
Any suggestions?

Reset to factory settings.Make sure manual setting is checked'''WORKED FOR ME

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