Can't turn off my passcode lock.

Hi, i can't turn off mu passcode. The section of "Turn passcode of" isn't valid. It is passive and i can't select that.

Lots of companies, if you access your work email from your phone, require that, to protect company information, you have a password. As part of the Exchange set up, a profile is installed on your phone that can enforce the password requirement. I'm sure your IT department knows about the requirement as they would have had to set it up. You should discuss it with them. If they refused to change the settings, you'll either have to live with the passcode lock or not get your work email on your phone.
Best of luck.

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Can't turn off iPad passcode lock in iOS 7

I searched these forums looking for the answer to this question. Some said that there is an option called turn passcode off under general, passcode lock. I don't have that in my menu. I have two options, Autolock and passcode lock. I have set autolock to never. When I go to passcode lock, and turn it off it simply asks for a new pass code. There is no option anywhere to turn it off. Is this no longer possible?

You should go into settings, general,, passcode lock. Enter your current passcode then you'll see the option to turn it off.

E72 - How can i turn off the keyboard lock functio...

How can I turn off the keyboard lock function? If I don't want it to auto lock after 5 mins but stay active, can I turn the auto lock off completely? I've checked Control Panel - Settings - General - Security - Phone and SIM Card and there appears to the the option, but when you try and select 'off' it doesn't allow you to turn it off.... Help?
Solved!
Go to Solution.

"it is there my frend., go to Menu - Control Panel - Settings - General - Security - Phone and Sim Card
then scroll down and select keypad auto lock period"
Got it from...
/t5/Eseries-and-Communicators/E72-shortcut-key-keypad-lock/m-p/572418 bout halfway down. I know I had a google need to find this answer.
Samsung Galaxy S4 'Black' (current)
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Stop with the popup notes Nokia sheesh I don't need help from you :/
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I have a new iphone 5C. How can I turn off the passcode. It does not have 'Passcode' in settings - general -. Can anyone help please.

I have a new iphone 5c. How can I turn off the passcode. Unlike previous models it does not show Passcode under settings - general !! Can anyone help? Susie

Thank you Chris. Yes I did know that but it was not clear how to turn it off. All the forums visited said it was under general. I have since found a site called iAnswerGuy which describes how to turn it off step by step. Thank you very much for coming back to me so quickly. Susie

I can't turn off my passcode

Hi, I'm on 7.1.2 and the option to turn off my passcode is greyed out, so now I can't turn it off.
Before anyone asks, I don't even know what a Microsoft exchange account is, and I don't have one. (That was the problem for people on here).
Help, thank you.

Okay I solved the problem.
The Virgin media mobile rescue I was using in Settings > General > Profiles was enforcing a Passcode, therefore greying the option out.

TS3376 How can I turn off the passcode thing? I can barely see some of the print, by the way.

I cannot turn off the passcode feature on my iPad 2. I have done what they say, it says it's off, I got an email that says I am no longer protected, but the horrid passcode that comes constantly is still there. Ready to throw it away, and was previously addicted.

Are you sure that it is still asking for a passcode and not for your SIM PIN which looks very similar?

How can I turn off my smart lock on ios7 when it's not in settings general?

Hi, I am in need of help from some one who can tell me what is wrong with my IPad 2. My lock button stopped functioning after screen replacement and it does not lock the iPad unless the smart lock if off in the settings. I can perform other actions such as switch off and screenshot using the lock button but it does not lock the iPad. On IOS6 there was a smart lock but I updated it to ios7 and there is no smart lock known as lock and unlock option on iPad 2 in order for me to turn off. I need help with this please.

I can't tell you why your Sleep/Wake (or Lock) button is not working. However, you should have the Assitive Touch feature on the iPad which floats a virtual button on the screen. Through this virtual button you can mimic the Home button, the Sleep/Wake button and much more, even if those physical buttons are not working/damaged. To access it:
Settings>General>Accessibility>AssitiveTouch
Also, I believe that under certain circumstances, the option for "iPad Cover Lock / Unlock will only be available under Settings>General if the iPad has detected a Smart Cover (with an embedded magnet).

Can I turn off required passcode in iOS 7.1.1

There does not seem to be an answer to this in the 7.1 manual and I have not found an answer on the web that was correct or reliable.
My simple question: Can the passcode that is used to secure first access to a device running 7.1.1 be disabled?
It appears to me that this can no longer be done. When I access General > Passcode on my iPad 3, once I enter the current passcode, there is an option to change the passcode and other passcode features BUT the "Turn Passcode Off" option is grey and not accessible. It seems that there might be some other feature I need to disable first before I can disable the passcode but I cannot find it.

Hi Jstevenh,
How did you actually disable the passcode?
I have exactly the same issue - Turn Passcode off Greyed!
Can't seem to Turn it off on iPhone 5S on iOS 7.1.1

I can't turn off my passcode. My phone keeps freezing when I try to open my phone or turn the passcode off. What do I do?

When I go to open my phone normally my pass code screen pops up. It was working fine all day and then all of a sudden it started freezing. If I slide the bar across to open my phone it just freezes on that screen and I can't get into my phone. I had to shut my phone completely down to get in. I tried to turn my pass code off and I can't even get into that screen. So please help!

Try resetting by pressing and holding the sleep/wake button and the home button for 10-15 seconds until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.

I have tried to enter my passcode but I cannot remember it! Can I turn off my passcode for good?-

I would really like it if I did not have to worry about the passcoda again!

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Restoring the iPod, even from a back that was made with the screen-lock passcode resent, does not restore the screen-lock passcode.

How can I turn off the keyboard lock?

Is there any possibilty to turn of the locking of shift, ctrl, alt and command when pressing it? i just want to use my keyboard the normal way and KEEP the buttons pressed when I need it....

Check the Universal Access system prefs under keyboard. It sounds like you've somehow turned on sticky keys.

TS3988 how to turn off the passcode after phone is located

how to turn off the pass code after you have found your phone with i cloud

Enter the passcode on it to unlock it, then you can turn off the passcode lock in Settings>General>Passcode Lock.

HT4113 Can not turn off passcode lock

I can not turn off passcode lock. I see it and it is grayed out. I can change the password, etc. but I can not turn it off I plugged the phone into a friends computer a few days ago to charge it. Does that have something to do with it?

There is an exchange account on the device and the Admins of that account require a passcode lock on the device.

I can't turn off picture frame by using the settings passcode...the button won't turn it off.

I can't turn off picture frame on the lock screen. The button accessed through settings won't let me turn it off. How do I do this? Thanks.

You can only turn off Picture Frame if you have a passcode lock set on the iPad - if you don't have a passcode lock then the on/off slider is protected

I noticed that touch id can be bypassed by swiping and entering passcode. Is there any way to turn off the passcode, so the phone can ONLY be unlocked using your fingerprint?

I noticed that touch id can be bypassed by swiping the screen and entering your passcode. Is there any way to turn off the passcode, so the phone can ONLY be unlocked via fingerprint? I liked the idea of having the extra security of a fingerprint sensor, but not if the phone can still be unlocked using only the passcode. Then, what's the point of touch id? Am I missing something here?

What happens if the touch ID sensor gets broken? It is a backup method to get in to your device.
Consider editing your lock screen passcode, changing it from a simple 4 digit code, to a longer more complex password.
HTH

Can't turn off my passcode lock.

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