Can't turn on location settings

I can't turn location settings on.  I've tried settings>privacy>location services but the icon is grey and won't allow a change.
settings>restrictions>(all buttons are green)>location services allow/disallow won't affect the location services button (it remains grey).
help

In Settings > General > Restrictions >
     Cellular Data Use > Allow Changes
     Location Services >
          Allow Changes : selected
          Location Services: ON
          System Services >
               Compass Calibraion: ON
               Most option are ON here
Read this:
http://support.apple.com/kb/HT5594

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