Can't type in text message
Ever since I did the 4.4 kitkat upgrade on my phone, at random times, I am not able to type in a text message. The cursor will be in the text message body section but when I type nothing shows up. I can go into other apps on the phone and type without issue. I have to restart the phone to fix this.
Hi Melba74!
I want you to text freely w/no problems! Are you using a 3rd party messaging application, or the messaging application that came with the device? Either way, please go to your messaging application (menu/settings/manage apps) and clear cache as well as clear data.
Please also go through your messaging threads and delete any unneeded messages or full threads. Then, give it another try and keep me posted!
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport
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