Can't un-install Creative cloud due to Core Sync

Hi I have a problem with my Adobe Creative Cloud in that when I un-installed it through Control Panel a it's folder was left in the Program Files x64 and there is a file in there called CoreSync_v_1_1_0_x64.dll which is preventing me from deleting the Creative Cloud File which means I can't re-install CreativeCloud because when I try to re-install it it says I don't have access to that file although I am an Administrator account and have access to do anything with that file!
I am completely confused and don't know what to do
Any help would be greatly appreciated,
Jake Cook

Hi there,
Here are the specs for my computer.
MacBook Pro
Retina, 15-inch, Mid 2014
Version 10.10.1 (14B25)
Processor 2.8 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
I have the original install discs for CS6 Master Collection.
It use to work on my old laptop which is a mid-2010 macbook pro
I am using an account with admin priviledges.
When I migrated the information from my old laptop to my new laptop, all the software copied over, but wouldn't launch.
So I tried to reinstall the software with the original discs and I get this...
I've used the adobe cleaner and tried to uninstall everything and reinstall everything, but I still get the above screen.
On top of that, I'm trying to install the creative cloud app, and I finally got it to install, but it just has a blank screen.
Ideally I would like to have my CS6 installed and also the creative cloud app.
both aren't working. please help!

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