Can't uninstall creative software - please he

Hi all,?I tried out the Zen V Plus and decided on another mp3 player - now I can't remove creatives software from my system. Nothing from creative shows up under add remove programs (I used that to remove the creative stuff first, it didn't work though)?When I click on my computer, I see the Zen V Plus media explorer listed under the "other" tab- I can right click on it but it wont run, and there is no option to uninstall it?Also, on my desktop I still show the ZenCast organiser. I can delete the shortcut, but Zencast organiser does not show in add remove and there seems to be no uninstall program in the creative folder - I've tried starting in clean boot and safe mode and just deleting the Creative folder under Crogram files/creative - but that doesn't work, I get access denied message due to running DLL files. I've tried going into msconfig and the files in question are not present - I've emailed tech support and they have been less than helpfull. They say it's a problem with windows. I think it's a creative problem- it's their software afterall. If anyone knows any tricks or methods to get rid of this stuff please help!?The only thing I can think of would be to get the original install disk, install everything again, then try to uninstall using the original disk- (sometimes they have that option) but I have no idea where or how to get a disk short of going to bestbuy, buying a Zen Plus and then using the disk and returning the whole thing. I really would like to avoid that if possible. Also, when I click start, all programs, I do have a creative folder, I can then click creative Zen V Series (R2) - and I have an "uninstall creative media explorer- but when I click it nothing happens. thanks - Jake

Too bad you did not like zen v, i like it and want to upgrade my muvo to this, eventually
I have installed the stuff you talk about multiple times and did not have problems deinstalling.
You can either go into registry (back it up before doing do) and delete all creative/zen entries or you can try to install all software again, reboot, start in safe mode, deinstall all.
Good Luck.

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All I need is the Tactic3D Rage Control Panel, and the software installs the following:
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- Product Registration
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especially with my X-Fi Fatal1ty Professional Champion Series sound card.
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Hi,
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Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
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4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

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Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
Learn how to completely uninstall iTunes and its related software components from Windows Vista, Windows 7, or Windows 8.
In some rare instances, you might need to remove iTunes and related software components before reinstalling iTunes. If you're directed to reinstall iTunes by AppleCare, an article, or an alert dialog, you can do so by following the steps below.
If you're running Windows XP, see Removing and Reinstalling iTunes and other software components for Windows XP.
Media you've bought from the iTunes Store or songs you've imported from CDs are saved in your My Music folder by default. They won't be deleted by removing iTunes. Although it's highly unlikely that you'll lose any of your iTunes Library when following the steps below, first make sure that your iTunes library is backed up. See iTunes: Back up your iTunes library by copying to an external hard drive for more information.
If you have issues installing iTunes, try the options outlined in Issues installing iTunes for Windows.
If you've received errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes, QuickTime or Apple components for Windows.
Steps
Remove iTunes and related components from the Control Panel.Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.To remove the components:
Quit the following programs if they are running:
iTunes
Apple Software Update
Windows 8: Click File Explorer > Settings > Control Panel.
Windows Vista or Windows 7: From the Start menu, click Control Panel.
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Click Uninstall.
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When asked if you would like to remove iTunes, choose Yes.
After the uninstallation is complete, don't restart your computer if you're prompted.
If you see other iTunes entries in the list, remove them by repeating steps 4–6.
Using steps 4–6, also remove all instances of:
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Restart your computer.
Make sure that iTunes and its related components are completely uninstalled.In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files might be left behind. After following the steps above, confirm that the following files and folders have been removed. If any are left, remove them.
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\Mobile Device Support
C:\Program Files\Common Files\Apple\Apple Application Support
C:\Program Files\Common Files\Apple\CoreFP
C:\Program Files\iTunes\
C:\Program Files\iPod\
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If you have a 64-bit version of Windows, confirm that the following folders have been removed:
C:\Program Files (x86)\Bonjour
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
C:\Program Files (x86)\Common Files\Apple\CoreFP
C:\Program Files (x86)\iTunes\
C:\Program Files (x86)\iPod\
Follow these additional steps if you receive a "Cannot delete iPodService.exe: It is being used by another person or program." message.
To remove these files:
Windows Vista or Windows 7: From the Start menu, select Computer.
Windows 8: Click File Explorer.
Open Local Disk (C:) located in Computer, or whichever hard disk your programs are installed on.
Open the Program Files folder.
Right-click the Bonjour folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the iPod folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Follow these additional steps if you receive a "Cannot delete iPodService.exe: It is being used by another person or program." message.
Right-click the iTunes folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Open the Common Files folder.
Open the Apple folder.
Right-click the Mobile Device Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the Apple Application Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the CoreFP folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
If you're running a 64-bit version of Windows, continue with step 12. Otherwise, skip to step 23.
Windows Vista or Windows 7: From the Start menu, select Computer.
Windows 8: Click File Explorer.
Open Local Disk (C:) located in Computer, or whichever hard disk your programs are installed on.
Open the Program Files (x86) folder.
Right-click the Bonjour folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the iPod folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Follow these additional steps if you receive a "Cannot delete iPodService.exe: It is being used by another person or program." message.
Right-click the iTunes folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Open the Common Files folder.
Open the Apple folder.
Right-click the Mobile Device Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the Apple Application Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the CoreFP folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
From the Start menu, select Computer.
Open Local Disk (C:) in Computer, or whichever hard disk your operating system is installed on.
Right-click the Recycle Bin and select Empty Recycle Bin.
Reinstall iTunes and related componentsAfter verifying that iTunes is completely uninstalled, restart your computer. Then download and install the latest version of iTunes.If the issue persists, look for more information on the iTunes Support page, including help with specific messages.
iPodService.exe Alert
Follow these steps if the message "Cannot delete iPodService.exe: It is being used by another person or program" appears when you try to delete the iPod folder.
Make sure that iTunes and the iPod Updater utility aren't open.
Press and hold Control-Alt-Delete.
Select Start Task Manager.
Click the Processes tab.
Locate the iPodService.exe in the list.
Click iPodService.exe and choose End Process.
Quit the Task Manager.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Jan 30, 2015

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases. Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

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