Can't uninstall Creative Suite after system restore

I recently performed a system restore on my windows 8 machine. This brought back my creative suite 5 which i previously uninstalled. Now I can't remove it because the uninstaller seems to be having problems. It wont show me any of the items to uninstall, hence, I cant remove any of the products from the bundle. Is there any other way to uninstall the product? thanks!

The uninstaller might have gone corrupt due to the files missing. Run the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html and remove the files from there.
Once removed, delete the temporary files(Run->%temp%) and empty the Recycle Bin as well.
Check if that helps.

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