Can't uninstall CS5 in XP pro. Help!

Follwed the add-remove recommendation. It removed the file from my program list, and most of the icons referring to it, but not the ones on my desktop which still link to the full program. All files are present and intact in my actual download files. I am willing to just dump files into the recycle bin, even go through my computer and manually delete everything, but would like to know if this is the best way to do it.
Thanks!
Heather, aka Nerd1000

If you mean XP 64bit, you should have looked at the system requirements before buying CS5, since PPro is not supported for that OS, only Vista 64 and Windows 7 64
Harm is right... trying to use PPro5 on XP 64 has most likely corrupted your Windows install, so you should format your drive and start over with Windows 7 64bit Pro

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