Can't uninstall CS6 (PC)

Hi Folks --
So, a year ago I ordered CS6 InDesign but found it locked up/froze when using a critcal library (1000+ items) I had in CS2 InDesign.
Adobe was kind enough to refund my purchase and I tried to uninstall CS6 without complete success, but I was able to go back to CS2 so I didn't care.
Now, I'm really biting the bullet and regenerating the library. I've deleted CS2 successfully but not CS6. I get this...
...and I've run the Cleaner Tool (several times) but not luck.
Suggestions?
Thanks...Cris

Hi Mylenium. I don't know how to get you the exact config. OS is Windows 7 Home Edition, 64 bit.
I don't think I have install logs as I'm trying to uninstall it and had installed it a year ago. The error shown in the screen shot happens after just a second.
Cris

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