Can't uninstall, install OR repair PC Suite!

Hi, i am running Windows XP Pro SP3 and most recently had PC Suite 7.1.58 installed.
There was a bad uninstall and now, even after using PC Suite Cleaner, i cannot get the old PC Suite off of the computer, so i cannot reinstall it. i have tried manually deleting all PC Suite entries in the registry but it does not seem to be working. Any ideas - or, does anyone have the MSI file available for v7.1.58 available along with the correct directory to deposit it in?
Thanks,
matthew
ματθαίος
E72-2 (071.004)
N8-00 (111.140.1508)
E6-00 (25.007)
Solved!
Go to Solution.

Playing within the registry of XP can be quite dangerous. Have you tried rebooting your computer? Try to install pc suite again after a reboot.
If not, open the list of installed programs and find pc suite (if it's still shown in there of course) and uninstall it. I guess it will come with a message that it might already be uninstalled but hopefully it will remove the entry there if there is one no matter what error message pops up.
Then install ccleaner  and remove all trash and run a registry scan on it. Hopefully this would remove all corrupted or invalid entries and maybe fix it. It's at least a safer way to remove dead ends in the registry than doing it your self.
Reboot the computer and try to install the pc suite again.

Similar Messages

  • I can't uninstall/install FireFox due to a pop-up that says: Your computer must be restarted to complete a previous upgrade of Firefox..."

    This problem arose when I attempted to upgrade my existing FireFox browser to the new FireFox 7. I clicked through the auto-update, but didn't think that anything changed, as the browser didn't look like the image in the feature explanation image I was viewing. I then tried to download Firefox 7, and when I tried to instal it, this process began.
    I can't uninstall/install FireFox due to a pop-up that says: Your computer must be restarted to complete a previous upgrade of Firefox..." When restarted and attempted again, the same pop up appears and I am stuck in an infinite loop.
    I cannot locate the Mozilla file within my program files to try and delete cantankerous upgrade components, which seems to resolve this issue for many people. See: https://support.mozilla.com/en-US/questions/796566
    I also tried completely deleting Firefox, which didn't work either-- I ended up doing a system restore, only to be met with the same infinite loop.
    Now, when I click on the Mozilla icon, nothing happens. No window opens, no error message, nothing.
    Why can't I find the Mozilla folder in my Programs File but can see it in Control Panel "Add or Remove Programs" (though I can't uninstal due to infinite loop)?

    It is probably because you are not properly closing Firefox. Restarting your system would make sure that Firefox had terminated, but you do not have to do that.
    To properly close Firefox on Windows systems, use
    :File > Exit or "Firefox:" button > Exit
    When you get the message "Firefox is already running" it is too late, and you must force termination of Firefox through the Windows Task Manager before restarting Firefox. Windows 7 has a keyboard shortcut to save you a step "Ctrl+Shift+Esc" then on "Processes" tab, select "firefox.exe" and use the "End Process" button. More thorough would be to right-click on the "firefox.exec" and choose "End Process Tree".
    You would find firefox.exe in a Mozilla folder in your program files, but y0u would not want to delete it there, you would need to use the Control Panel which you have already identified and do it from there -- but generally you would not need to do that, and there is nothing in what you have posted to indicate that you should. But if you did do that, then don't let the install start Firefox for you as you would want to use you existing desktop icon or method of starting Firefox, and should decline having Firefox install start Firefox for you. When the install starts then invoke Firefox in your normal manner. This should eliminate problems of creating a new profile rather than using your old profile.

  • Can't Uninstall/Install Quicktime...

    Basically, I want to uninstall my old version of quicktime. I basically corrupted it (I believe) because it won't open. When I remove the app from my mac, it's no longer there. However, whenever I'm trying to re-install using the official Quicktime 7.6.4 on apple.com - it won't let me. It gives me an error message saying:
    "Quicktime can't be installed on this disc. This version of Quicktime 7 can't be installed on the disc because Quicktime X is already present. Please us Software update to install the appropriate version of QuickTime for your mac".
    The problem is, when I go to my software update..it doesn't detect that it needs to be updated. So..how am I supposed to fix it? And when I try to open movie files, Quick time isn't even detected as an option (even if I browse). As far as my knowledge..Quicktime is NO LONGER on my mac..yet it insists that it is. I just want to start fresh, I want to be able to re-install it. But it won't let me.
    Anyone have any advice for this maddening problem? And just a little more info - (the way i corrupted the file in the first place) - I was trying to install Quicktime Pro 7 and it kept claiming my mac had the newest version. So I removed quicktime completely, and it kept telling me that quicktime (newer version was on my mac, even tho I removed it, even from the Library section) - then I used the Leopard boot up, and used the optional install..and now the file showed back up, but it doesn't have the quicktime logo, (has the application logo) - and it's non responsive. So I deleted that too...but as I said, when I try to install it again from Apple.com..it's a no go.
    Message was edited by: BenjaminLinus815

    Just in case.........
    Pacifist
    Pacifist Usage Instructions
    Also see Kappy’s detailed How to Use Pacifist to Replace Deleted or Missing OS X Components instructions.

  • How can I re-install my Adobe Creative Suite 6? Installation was idle when installing AdobeHelp

    I've problem re-install my Creative Suite 6 Master Collection for almost all applications. Installation was idle/stop when installing AdobeHelp, I've already tried to let the installation process ran for almost 24 hours, but it's still idle, so I cancelled the installation.
    I've tried several times, and the result is still the same. It's idle when installing Adobehelp
    And there is no feature/option in the installation menu to not installed Adobehelp.
    Before re-install, I've used AdobeCreativeCloudCleanerTool, because I can't installed adobe illustration that I've not installed yet before and the installation crashed.
    So I follow the instruction till I get suggestion to download AdobeCreativeCloudCleanerTool. and I ran it and choose all cleaning.
    Now I still have problem to re-install my Adobe Creative Suite Master Collection.

    System information:
    Laptop Dell Vostro 14", Intel Pentium i5, Ram 4GB
    OS Windows 7 Home Basic
    Is that enough? do you need more information?
    what kind of information?
    Daniel

  • When I try to edit I get a Runtime Error. When I click Okay  lose Elements. Any ideas. Should I uninstall/install. Can  I uninstall/ install?

    I have tried System Restore. Does no good. Can I uninstall/re-install?

    This is a Microsoft problem. Contact them for assistance: http://support.microsoft.com/kb/295539
    mitch86 wrote:
    ... However, for work, I still have to use Microsoft.
    Are you certain about that? There are many alternatives to Office today. Consider
    LibreOffice (donation-supported)
    NeoOffice ($10 but older version is free)
    OpenOffice (completely free)
    In addition to the above I also recommend Apple's Pages ($19.99). All of these options allow you to open, edit, and save Word-formatted documents and spreadsheets. I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft.

  • I can't uninstall/install iTunes or Quicktime onto my com.

    i can't uninstall itune or quicktime due to " Could not access network location C:\ProgramFiles\iTunes\iTunes.Resources\sv.lproj\EULA.nib" and  for Quicktime " Could not access network location C:\ProgramFiles\Quicktime\QTSystem\QuicktimeVR.Resources\ru.lproj

    In My Computer, open the C Drive.
    Open the "Program files" folder.
    Open the "iTunes" folder.
    Open the "iTunes.Resources" folder.
    Rename the "sv.lproj" folder svlprojOLD.
    Go back into the "Program files" folder.
    Open the "QuickTime" folder.
    Open the "QTSystem" folder.
    Rename the "QuickTimeVR.resources" folderQuickTimeVR.resourcesOLD.
    is this part the correct part or am i wrong?
    Open the "iTunes.Resources" folder.
    Rename the "sv.lproj" folder to  svlprojOLD. or "sv.lprojOLD"
    and this
    Open the "QuickTime" folder.
    Open the "QTSystem" folder.
    Rename the "QuickTimeVR.resources" folderQuickTimeVR.resourcesOLD.
    do i need to renamed the inside folder "ru.lproj"  to "ru.lprojOLD" ?

  • Help! Can't uninstall or reinstall Adobe Creative Suite 3

    I previously had 2 drives and removed one of them. The one i removed had my CS3 files and i was planning to uninstall all components and reinstall CS3 onto my remaining drive. However, when i choose to remove the components it says "Some problems occurred while components were being removed. Please see below." and then there is a summary of all the components with each saying "Component removal failed". When i click "install or reinstall" a script error comes up.
    I have absolutely no idea how to fix and if you can't already tell, i'm not exactly good with this stuff.
    Please help!

    You should use the CS3Clean Script:
    http://www.adobe.com/support/contact/cs3clean.html
    Run it at level 2 until all components are removed, and then reinstall the applications.

  • Can't Uninstall/Install Quicktime error number: 0x80040707

    I am also having probelms with quicktime. I went to uninstall/reinstall it and have had no luck. When I run the uninstall shield, it starts and then before it goes farther than half way loaded it disappears.
    I tried everything listed in the post below mine with no luck but I noticed that I have a different error code.
    Also, I tried to install the standalone 7.0.4, it installs and then before it completes, when I click finish is comes up with this error:
    Error Number: 0x80040707
    DLL Function Call Crashed: QT Install code.Quicktimepostinstallproc
    Setup will now terminate
    I can't do anything with quicktime: run updates or use the plugins: nothing comes up or it restarts my firefox. What do I do? Really appreciate any help, I'm useless technologically. Thanks
    Inspiron 700m   Windows XP  

    hi ChummyGirl!
    Error Number: 0x80040707
    DLL Function Call Crashed: QT Install
    code.Quicktimepostinstallproc
    in this context, that often means the installation
    configuration information of the QuickTime has been
    compromised.
    here's what we'll try first.
    Download and install the Windows Installer CleanUp
    utility. then use it to clear any existing
    QuickTime installation configuration
    information from your PC:
    Descrip
    tion of the Windows Installer CleanUp Utility
    next use the QuickTime component of the
    complete uninstall instructions in the following
    document as a guide to a manual removal of leftover
    QuickTime program files and folders.
    Trouble installing iPod, iTunes, or QuickTime
    software in Windows
    once we've got all the existing QuickTime scraped
    away, let's try a standalone QT 7.0.4 reinstall,
    taking a few additional precautions.
    download and save a copy of the QT 7.0.4 standalone
    installer to your hard drive. (we'll run the install
    from there rather than online.) switch off
    antivirus and antispyware applications prior to the
    install.
    Quicktime 7.0.4 Standalone Installer
    does that install go through okay?
    love, b
    hi ChummyGirl!
    Error Number: 0x80040707
    DLL Function Call Crashed: QT Install
    code.Quicktimepostinstallproc
    in this context, that often means the installation
    configuration information of the QuickTime has been
    compromised.
    here's what we'll try first.
    Download and install the Windows Installer CleanUp
    utility. then use it to clear any existing
    QuickTime installation configuration
    information from your PC:
    Descrip
    tion of the Windows Installer CleanUp Utility
    next use the QuickTime component of the
    complete uninstall instructions in the following
    document as a guide to a manual removal of leftover
    QuickTime program files and folders.
    Trouble installing iPod, iTunes, or QuickTime
    software in Windows
    once we've got all the existing QuickTime scraped
    away, let's try a standalone QT 7.0.4 reinstall,
    taking a few additional precautions.
    download and save a copy of the QT 7.0.4 standalone
    installer to your hard drive. (we'll run the install
    from there rather than online.) switch off
    antivirus and antispyware applications prior to the
    install.
    Quicktime 7.0.4 Standalone Installer
    does that install go through okay?
    love, b
    hi nior
    Error Number: 0x80040707
    DLL Function Call Crashed: QT Install code.Quicktimepostinstallproc
    this is the error msg i get.and i went thru ur previous posts and did everything it said.the problem is still there.and as u stated in one of ur posts,itunes was working perfectly until i installed a video codec.i donno what happened after that.i tried restoring my computer to a previous setting.still it doesnt solve the problem.
    ur advice will help me solve this mess.
    thanx
    lucifer
    ibm t43   Windows XP Pro  

  • Lost MixRadio+ - can't uninstall/install

    Hi,
    I have Lumia 630 with MixRadio+ subscription. I wanted to free up some space in the phone memory by moving MixRadio+ app to the SD card. Something went wrong and now the application has disappeared from the phone. It's no longer listed among the applications. However, when I try to reinstall it in the Store, the phone tells me that it's already installed. In other words I'm stuck: I can't access the application any longer in my phone (no chance for uninstalling it), nor can I reinstall it.
    Any ideas how to proceed?
    Thanks,
    HeliH

    Just in case.........
    Pacifist
    Pacifist Usage Instructions
    Also see Kappy’s detailed How to Use Pacifist to Replace Deleted or Missing OS X Components instructions.

  • Can't uninstall, modify, or repair Desktop Manager Software...Help Before I get Fired!

    PLEASE HEEELLLPPPP BEFORE I GO CRAZY!!! I'm actually trying to uninstall Desktop Manager 4.5 and no matter what I do, I can't seem to get the software to uninstall because, I suspect, it was originally extracted to a Temp folder that was deleted. Now, I can't use the typical Add/Remove Programs to remove, repair or modify DM becuase I get various errors from can't find the Blackberry Desktop Manager.msi file to error 1304 (or 1317 or 2330) saying Error getting file attributes c:\program files\research in motion\isti connectors\isgroupwise6.5x\1033 Get Last Error:23. I even tried to just delete the Research in Motion folder and that didn't even work because it had some problem with the .ico file! When I tried to navigate to the 1033 folder a message saying that the file folder needed to be formatted which in turn tries to format my WHOLE C: DRIVE! This issue is affecting my career actually. I have to convert my personal BIS BB to a corporate liable BES BB and have to use the corporate approved DM version 4.3 and since I can't get rid of 4.5 this could be a REAL PROBLEM WITH MY EMPLOYER!!! Any ideas would be so appreciated you don't even know!         

    d_fisher wrote:
    Based on your error messages it sounds like you might have a hard drive that is failing.
    I would tend to agree. You might want to run a chkdsk c: /f on the drive in an attempt to at least get things semi stable. If you sill cannot uninstall the app, you can attempt to reinstall it again to allow it to repopulate the areas where there were problems (assuming it will allow you to reinstall or repair by running the installer). If that works then you can attempt to uninstall it.
    From the urgency in your post I'm under the impression you are looking for things to try, I would probably try this as a last resort step.
    If everything works successfully, get a new drive and rebuilld. disk problems seem to have a tendency to return at the worst time.

  • I can't uninstall Quicktime so I can't uninstall/install iTunes!

    I am trying to install the new version of iTunes. When I do, I get an error saying "A newer version of Quicktime is already installed. Cannot install Quicktime... blah blah blah."
    Sounds simple right, I just uninstall said version and viola! It all works! Wrong.
    I tried to UNinstall Quicktime and I got the EXACT same error. Uncool. Please help.

    Go here and get the uninstaller : http://support.microsoft.com/kb/290301
    Make sure iTunes isn't open and run it.
    Then try again with a fresh download.

  • How can i uninstalled adobe creative suite on my old computer that it doesn´t work now and installed adobe on my new computer?

    how can i uninstalled adobe creative suite on my old computer that it doesn´t work now and installed adobe on my new computer?

    use the adobe uninstallers to uninstall from your old computer, and use the installation files to install on your new computer.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • When I started up itunes on my PC I get this error: a required itunes component is not installed. please repair or reinstall ituens (-42404). How can I fixed this? I uninstalled it at least 6 times. Not exactly sure what I'm suppose to repair either.

    When I started up itunes on my PC I get this error: a required itunes component is not installed. please repair or reinstall ituens (-42404). How can I fixed this? I uninstalled it at least 6 times. Not exactly sure what I'm suppose to repair either. It also says it is syncing my ipod but when I go to disconnect/eject my ipod it says that it is unable to disconnect because files are being used in a program. When it finally disconnects there is no music on my ipod. The gym just ***** with out my ipod. Makes it eiser to not go! Someone please help me!

    Use the instructions here to completely remove/uinstall all iTunes/Apple software and componenets and then start from scratch.
    http://support.apple.com/kb/HT1923
    B-rock

  • With CS4 installed already, can I uninstall InDesignCS3 without affecting the CS4 suite?

    With CS4 installed already, can I uninstall InDesignCS3 without affecting the CS4 suite?
    InDesignCS3 was downloaded from the internet. CS4 suite was installed from CDs. Both are currently on my computer. How can I uninstall InDesignCS3?

    Just use the add/remove programs feature in the control panel, but I would strongly suggest that you don't do this. If you ever need to supply a CS3 file you'll be sorry you uninstalled it.
    Bob

  • Can't re-install Photoshop, all other programs from Adobe Creative Suite 5.5 Design Standard (DVD) installed successfully.

    My iMac crashed and once I recovered it I re-installed all my software including my Adobe Creative Suite 5.5 Design Standard (DVD) but Photoshop simply won't install after 3 or 4 attempts. After the lengthy installation process I get a huge error message on Photoshop which I am pasting below. How can I finally install Photoshop? All my other programs are working. Help is much appreciated. Many thanks.

    WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.

Maybe you are looking for

  • File repository Content Selectors not working

    Hi, I am using Weblogic Portal 10 with a file a file repository. When I add content using the admin console (for example an image of type image), I am able to view it. The file is also added to the file system. But for some reason the content selecto

  • Query regarding selection screen layout

    i want to knw how to put a blank line / how to skip a line in selection screen... like in Block 1 Presentn filepath Application filepath (1 line skipped) Log filepath end of block 1

  • How to share via email/Mail?

    I do not have that option in the drop down mend. How do I add? go to more. but not able to activate with a blue box check? what gives???

  • I lost my ipad how to track it .have not installed find my iPhone app on my ipad .

    I lost my iPad Air .. How to trace it . Itz only a week I have got it .. Have not installed find my iPhone app in my ipad .. Itz is a wifi + 3G model .. What to do?

  • Gui auto logout

    This is regarding SAP auto logout. When activity is not detected in the systemfor a pre-determined period of time, the user is automatically logged out from the system. Users mentioned that they are often disturbed by phone calls from the vendors and