Can't Uninstall/Install Quicktime...
Basically, I want to uninstall my old version of quicktime. I basically corrupted it (I believe) because it won't open. When I remove the app from my mac, it's no longer there. However, whenever I'm trying to re-install using the official Quicktime 7.6.4 on apple.com - it won't let me. It gives me an error message saying:
"Quicktime can't be installed on this disc. This version of Quicktime 7 can't be installed on the disc because Quicktime X is already present. Please us Software update to install the appropriate version of QuickTime for your mac".
The problem is, when I go to my software update..it doesn't detect that it needs to be updated. So..how am I supposed to fix it? And when I try to open movie files, Quick time isn't even detected as an option (even if I browse). As far as my knowledge..Quicktime is NO LONGER on my mac..yet it insists that it is. I just want to start fresh, I want to be able to re-install it. But it won't let me.
Anyone have any advice for this maddening problem? And just a little more info - (the way i corrupted the file in the first place) - I was trying to install Quicktime Pro 7 and it kept claiming my mac had the newest version. So I removed quicktime completely, and it kept telling me that quicktime (newer version was on my mac, even tho I removed it, even from the Library section) - then I used the Leopard boot up, and used the optional install..and now the file showed back up, but it doesn't have the quicktime logo, (has the application logo) - and it's non responsive. So I deleted that too...but as I said, when I try to install it again from Apple.com..it's a no go.
Message was edited by: BenjaminLinus815
Just in case.........
Pacifist
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Also see Kappy’s detailed How to Use Pacifist to Replace Deleted or Missing OS X Components instructions.
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Can't Uninstall/Install Quicktime error number: 0x80040707
I am also having probelms with quicktime. I went to uninstall/reinstall it and have had no luck. When I run the uninstall shield, it starts and then before it goes farther than half way loaded it disappears.
I tried everything listed in the post below mine with no luck but I noticed that I have a different error code.
Also, I tried to install the standalone 7.0.4, it installs and then before it completes, when I click finish is comes up with this error:
Error Number: 0x80040707
DLL Function Call Crashed: QT Install code.Quicktimepostinstallproc
Setup will now terminate
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Inspiron 700m Windows XPhi ChummyGirl!
Error Number: 0x80040707
DLL Function Call Crashed: QT Install
code.Quicktimepostinstallproc
in this context, that often means the installation
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compromised.
here's what we'll try first.
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information from your PC:
Descrip
tion of the Windows Installer CleanUp Utility
next use the QuickTime component of the
complete uninstall instructions in the following
document as a guide to a manual removal of leftover
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once we've got all the existing QuickTime scraped
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download and save a copy of the QT 7.0.4 standalone
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from there rather than online.) switch off
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does that install go through okay?
love, b
hi ChummyGirl!
Error Number: 0x80040707
DLL Function Call Crashed: QT Install
code.Quicktimepostinstallproc
in this context, that often means the installation
configuration information of the QuickTime has been
compromised.
here's what we'll try first.
Download and install the Windows Installer CleanUp
utility. then use it to clear any existing
QuickTime installation configuration
information from your PC:
Descrip
tion of the Windows Installer CleanUp Utility
next use the QuickTime component of the
complete uninstall instructions in the following
document as a guide to a manual removal of leftover
QuickTime program files and folders.
Trouble installing iPod, iTunes, or QuickTime
software in Windows
once we've got all the existing QuickTime scraped
away, let's try a standalone QT 7.0.4 reinstall,
taking a few additional precautions.
download and save a copy of the QT 7.0.4 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
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install.
Quicktime 7.0.4 Standalone Installer
does that install go through okay?
love, b
hi nior
Error Number: 0x80040707
DLL Function Call Crashed: QT Install code.Quicktimepostinstallproc
this is the error msg i get.and i went thru ur previous posts and did everything it said.the problem is still there.and as u stated in one of ur posts,itunes was working perfectly until i installed a video codec.i donno what happened after that.i tried restoring my computer to a previous setting.still it doesnt solve the problem.
ur advice will help me solve this mess.
thanx
lucifer
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Can't uninstall Itunes / QuickTime
Hi there,
I upgraded QickTime to v7 and used Mozilla Firefox to find the latest update. It pointed me to a combined QuickTime / Itunes and as I couldn't find a standalone Quicktime Product (have now found), I downloaded and installed. QT didn't run the media as intended so I decided to uninstall and reinstall the standalone product. I can't uninstall either product from the "change / remove programs" as they are not listed. I tried Windows Install Clean Up but no luck there either. The QuickTime uninstaller does not work and Itunes does not show an uninstaller. How do I complete a clean uninstall of Itunes and QuickTime without using "change / remove programs".
Thanks
HowardSince the uninstall of IT, I am unable to run QT and all Icons have gone from the desktop and the Start menu (menu just has generic Win icons). Uninstall still doesn't work but no nanosecond error? message.
good
b gracious,
Howard ... so the icons from the desktop have
b completely
gone? they haven't just been replaced by generic icons?
there's something going on here that i'm missing ... if anyone else here has experienced anything similar, please feel free to make some contributions.
okay, if the QT isn't showing up in Add/Remove, and Windows Cleanup isn't showing it, and it isn't launching, let's try proceeding with the manual uninstall. (if it does show up in Windows Cleanup now, let's run Cleanup first.)
if it doesn't let you delete anything, let's try to see if there's a rogue QT process still running somewhere and shut that down too. try adapting Katrina's technique to your situation:
Katrina S., "itunes won't open on windows" #21, 01:15pm Sep 3, 2005 CDT
with the QT 7 standalone reinstall:
http://www.apple.com/quicktime/download/standalone.html
... it's best to download and save to the hard drive rather than running the installation on line. given that really odd things have been happening whenever we try to do something, it would be a good idea to shut down all applications running in the background first. there's information on that given here:
http://consumer.installshield.com/kb.asp?id=Q108377
keep us posted.
love, b -
I have tried System Restore. Does no good. Can I uninstall/re-install?
This is a Microsoft problem. Contact them for assistance: http://support.microsoft.com/kb/295539
mitch86 wrote:
... However, for work, I still have to use Microsoft.
Are you certain about that? There are many alternatives to Office today. Consider
LibreOffice (donation-supported)
NeoOffice ($10 but older version is free)
OpenOffice (completely free)
In addition to the above I also recommend Apple's Pages ($19.99). All of these options allow you to open, edit, and save Word-formatted documents and spreadsheets. I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft. -
So one night I, being the idiot that i sometimes am, deleted every quicktime related item off of my computer. now when i try to reinstall from apple, i get to the part where i have to choose the destination to install the app. But it won't allow me because it says that i have "quicktime x" already installed. i can't find this "quicktime x" anywhere on my computer. if anyone knows whats going on i'd really appreciate the help
thanks
tedYou need a Mac OS X 10.6 install DVD compatible with your computer to reinstall it. There is no QuickTime X download.
If you want to install QuickTime 7 onto a system with QuickTime X, click here or see above.
(49922) -
Why can't I install Quicktime Plugin?
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thank you -
I'm having trouble un-installing my quicktime. When I try to remove it, my installshield won't do it, and trying to update leads to an error 1714, and an error 1603. The first one say it can't find my .msi file for quciktime, and the other says i need to contact some microsoft thing. Does anyone have any advice?
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Trouble installing iPod, iTunes, or QuickTime software in Windows
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