Can't uninstall iTunes program due to missing itunes.msi file.

I am having trouble updating my iTunes on my netbook PC. This is the error message I get when trying to unistall iTunes - the feature you are trying to use is on a network resource that is unavailable. Click ok or try again or enter an alternate path to folder containing the installation package iTunes.msi in the box below.

the feature you are trying to use is on a network resource that is unavailable. Click ok or try again or enter an alternate path to folder containing the installation package iTunes.msi in the box below.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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Every time i try to update itunes it keep saying " can't find itunes.msi file" so it won't update, what do i do?????

Can't find itunes.msi file also bonjour msi file
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i have a ipad2 / iphone 4/ and also a ipod and the software on my computer keeps freezing
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hey ppl
the problem is tht it half way thorugh the process of update itunes, than a windows come up said couldn't find itunes.msi. i have try looking for it but i can't find it. i don't know what to do???
thank
spider1986

Can't uninstall/update Can't find iTunes.msi file

Something happened to my itunes. Could have been my daughter's creative genius or any one of a thousand other things....
All I know is (and I don't use iTunes a lot) I can't get iTunes to load. When I click on my desktop icon or try to run it from my Start menu, I get: "This action is only valid for products that are currently installed."
I trid to reinstall and I get this:
"The path 'C:\Documents and Setting\All Users\Application Data\Apple computer\Installer Cache\iTunes7.3.0.54\iTunes.msi' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes.msi' in a folder which you can uninstall the product iTunes."
so I am thinking if I can uninstall it, then I can reinstall it and have it work. But I can't uninstall it, even with the remove programs function.
I should add that I am not a computer whiz to any instructions should be very easy to follow. (Assume I am not going to know what you are talking about
Thanks!

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

LR broken: can't uninstall or reinstall because of 'missing Adobe_Lightroom.msi"

LR2.1 has failed shortly after installation (ie it worked a few times) with a C++ Runtime error-- "Runtime Error. This application has requested the Runtime terminate it in an unusual way. Please contact the applications support team for further info.".
I can't uninstall it or reinstall it because I get the message "The feature you are trying to use is on a network resource that is unavailable."
The install program quits when the install package is looking for Adobe_Lightroom.msi.
I've searched my machine and there is no Adobe_Lightroom.msi, nor is there a directory with the name that appears as default.
I had LR 2.0 installed and all was working fine since the original installation. The OS is Windows XP Pro. It may have been a coincidence, but this occurred shortly after installing CS4 and trying unsuccessfully to get the fancy stuff with the graphics card working.
I found one problem like this in the forums from Mike about a year ago, but nobody responded. Hopefully somebody knows how to get around this now.
Paul

download Microsoft uninstall routine and run it deleting the LR installation.
http://support.microsoft.com/kb/290301
reboot and try your installation again.
You may have to manually delete your current install but; I think you should be able to over write the exiting build assuming its the exact same version and not newer.
If the version you want to install is newer then manually delete the old install.
Jim

Can't update itunes or even remove it to reinstall as computer can't locate "itunes.msi" file.......help

Each time I open itunes, I'm informed there is an update available but every time I try to update I encounter a problem with a missing file, "itunes.msi". I've even tried to delete itunes completely and reinstall from apple website and same problem occurs. HELP!!!

Hello, mdougl10.
Here is the article that shows you how to remove iTunes and all of it's components when receiving the error "The feature you are trying to use is on a network resource that is unavailable". Once all components are uninstalled as outlined in the second article, you should be able to install iTunes again.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Cheers,
Jason H.

Can't delete old version of itunes, can't find itunes.msi file

i am trying to update my windows and quick time, i have tried restarting my computer at an earlier date and removing itunes from the add and remove programs option. i have read older posts regarding the microsoft untility cleaup tool and it no longer exists.

These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

HT1925 I can't uninstalled itunes. I get the message (itunes64.msi missing) any help out there??

I can't uninstalled itunes. I get the message (itunes64.msi missing) any help out there??

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can't update or uninstall, missing iTunes.msi file

I was trying to use homesharing, got iTunes messed up so that it wouldn't update. Now I can't update or uninstall...Get the message: "the feature you are trying to use is on a network resource that is unaccessable." Problem seems to be that the iTunes.msi file is not accessable?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

When downloading iTunes I get error message that msvcr80.dll is missing. I can't uninstall iTunes.

When downloading iTunes I get error message that msvcr80.dll is missing. I can't uninstall iTunes. How do I fix the problem?

You have to uninstall everything! Check out Turingtest2 remarks
https://discussions.apple.com/message/24652557#24652557

Has anyone found a quick, permanent solution to the missing iTunes.msi file. It's very frustrating that I can't uninstall or reinstall. I have a new iphone and I'm dead in the water:)

Has anyone found a quick, permanent solution to the missing iTunes.msi File? I have tried many times to upgrade both itune and quicktime and get the same old error notice. Surely, by now, someone has found out how to get around this mess. Please....

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can't uninstall iTunes or get iTunes download to install

For some reason iTunes became inaccessible on my PC (been using it 2.5 yrs), so I tried to download again and install. Message displayed about iTunes.msi file missing. Tried to uninstall, but couldn't. Read this board about others having this problem. As suggested, went to MS support and got the Windows Install Cleanup Utility. Ran it to remove two Apple programs on its list, iTunes and mobile. Rebooted and ran iTunes install again. No luck. Get message "The feature you are trying to use is on a network source that is not available." This dialog box also displays two choices under "Use Source:", neither of which I have under Documents and Settings. When I exit out of this, message displays,"Older version of iTunes cannot be removed." I'm at a brick wall. Please help.

Yes, I got the MS Windows Clean Up Utility, and everytime I run it to remove Apple apps and Quicktime app then quit, reboot, and open Clean Up again, the apps I removed at back again. I've removed them three times. Is there any other way to get out of that utility after removing items rather than QUIT?
Someone on this board replied that I should unpack the downloaded install file and extract the .msi file, putting it in several places where the installation procedure looks for it. So I unpacked it with Winzip, and sure 'nuff there was the itunes.msi. I extracted it to the Documents and Setting folder where it said it didn't find it. Rebooted, then downloaded new install and ran it. SAME THING happens! It appears this message is not instigated by my PC but by a faulty install procedure.
I'm getting lots of odd suggestions on this board, and where practical I'm trying every one.

I am trying to download the latest version of iTunes to my PC (windows XP) and I keep getting an error message or two. One is that it can't uninstall the previous itunes version, the other is that it can't find itunes.msi.

I am trying to download the latest version of iTunes to my PC (windows XP) and I keep getting an error message or two. One is that it can't uninstall the previous itunes version, the other is that it can't find itunes.msi. I have tried removing the old version in add/remove programs, but it says the same error. I tried deleting every thing that has itunes in the file/folder/etc and it didn't help.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

ITunes can't read my iPhone and now I can't uninstall iTunes. Help!

One day out of the blue I was unable to sync my iPhone 4S on iTunes. I then updated my iTunes to the latest version 11.0.1.
Error message then pops out when I opened iTunes "The software required for communitcating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repaire this for you?"
I selected "Yes" and another error message appeared "The software could not be repaired. Please reinstall iTunes if you wish to use these devices."
However, now I can't uninstall iTunes because after it uninstalls till the last 1 second, an error message kept appearing "Error getting file security: C:\Program Files\iTunes\ GetLastError:5"
I'm using Windows Vista 32-bit Operating system. And I've checked the file security for iTunes folder under Program Files and I'm the owner.
Attached below are the error messages I've been encountering. Can some kind soul advise me? Because now I can't update my songs in my iPhone and it's becoming obsolete if I can't do anything with it.
Thank you!

You can't combine accounts but help here Apple ID FAQ's for resetting your Apple ID password.

I can't uninstall/install FireFox due to a pop-up that says: Your computer must be restarted to complete a previous upgrade of Firefox..."

This problem arose when I attempted to upgrade my existing FireFox browser to the new FireFox 7. I clicked through the auto-update, but didn't think that anything changed, as the browser didn't look like the image in the feature explanation image I was viewing. I then tried to download Firefox 7, and when I tried to instal it, this process began.
I can't uninstall/install FireFox due to a pop-up that says: Your computer must be restarted to complete a previous upgrade of Firefox..." When restarted and attempted again, the same pop up appears and I am stuck in an infinite loop.
I cannot locate the Mozilla file within my program files to try and delete cantankerous upgrade components, which seems to resolve this issue for many people. See: https://support.mozilla.com/en-US/questions/796566
I also tried completely deleting Firefox, which didn't work either-- I ended up doing a system restore, only to be met with the same infinite loop.
Now, when I click on the Mozilla icon, nothing happens. No window opens, no error message, nothing.
Why can't I find the Mozilla folder in my Programs File but can see it in Control Panel "Add or Remove Programs" (though I can't uninstal due to infinite loop)?

It is probably because you are not properly closing Firefox. Restarting your system would make sure that Firefox had terminated, but you do not have to do that.
To properly close Firefox on Windows systems, use
:File > Exit or "Firefox:" button > Exit
When you get the message "Firefox is already running" it is too late, and you must force termination of Firefox through the Windows Task Manager before restarting Firefox. Windows 7 has a keyboard shortcut to save you a step "Ctrl+Shift+Esc" then on "Processes" tab, select "firefox.exe" and use the "End Process" button. More thorough would be to right-click on the "firefox.exec" and choose "End Process Tree".
You would find firefox.exe in a Mozilla folder in your program files, but y0u would not want to delete it there, you would need to use the Control Panel which you have already identified and do it from there -- but generally you would not need to do that, and there is nothing in what you have posted to indicate that you should. But if you did do that, then don't let the install start Firefox for you as you would want to use you existing desktop icon or method of starting Firefox, and should decline having Firefox install start Firefox for you. When the install starts then invoke Firefox in your normal manner. This should eliminate problems of creating a new profile rather than using your old profile.

I can not upgrade from 10.2 to 10.6 because of missing "itunes.msi" file. How do I repair it? I can not remove itunes and start over.

I can not upgrade from 10.2 to 10.6 because of missing "itunes.msi" file. I can not delete ITunes and start over either.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I can't uninstall iTunes on my computer...it keeps telling me it can't find the installer package. Any suggestions?

I can't uninstall iTunes on my computer...it keeps telling me it can't find the installer package. Any suggestions? I have tried to delete all the iTunes components already, it didn't work.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can't uninstall iTunes program due to missing itunes.msi file.

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