Can't uninstall Itunes / QuickTime
Hi there,
I upgraded QickTime to v7 and used Mozilla Firefox to find the latest update. It pointed me to a combined QuickTime / Itunes and as I couldn't find a standalone Quicktime Product (have now found), I downloaded and installed. QT didn't run the media as intended so I decided to uninstall and reinstall the standalone product. I can't uninstall either product from the "change / remove programs" as they are not listed. I tried Windows Install Clean Up but no luck there either. The QuickTime uninstaller does not work and Itunes does not show an uninstaller. How do I complete a clean uninstall of Itunes and QuickTime without using "change / remove programs".
Thanks
Howard
Since the uninstall of IT, I am unable to run QT and all Icons have gone from the desktop and the Start menu (menu just has generic Win icons). Uninstall still doesn't work but no nanosecond error? message.
good
b gracious,
Howard ... so the icons from the desktop have
b completely
gone? they haven't just been replaced by generic icons?
there's something going on here that i'm missing ... if anyone else here has experienced anything similar, please feel free to make some contributions.
okay, if the QT isn't showing up in Add/Remove, and Windows Cleanup isn't showing it, and it isn't launching, let's try proceeding with the manual uninstall. (if it does show up in Windows Cleanup now, let's run Cleanup first.)
if it doesn't let you delete anything, let's try to see if there's a rogue QT process still running somewhere and shut that down too. try adapting Katrina's technique to your situation:
Katrina S., "itunes won't open on windows" #21, 01:15pm Sep 3, 2005 CDT
with the QT 7 standalone reinstall:
http://www.apple.com/quicktime/download/standalone.html
... it's best to download and save to the hard drive rather than running the installation on line. given that really odd things have been happening whenever we try to do something, it would be a good idea to shut down all applications running in the background first. there's information on that given here:
http://consumer.installshield.com/kb.asp?id=Q108377
keep us posted.
love, b
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