Can't uninstall Itunes / QuickTime

Hi there,
I upgraded QickTime to v7 and used Mozilla Firefox to find the latest update. It pointed me to a combined QuickTime / Itunes and as I couldn't find a standalone Quicktime Product (have now found), I downloaded and installed. QT didn't run the media as intended so I decided to uninstall and reinstall the standalone product. I can't uninstall either product from the "change / remove programs" as they are not listed. I tried Windows Install Clean Up but no luck there either. The QuickTime uninstaller does not work and Itunes does not show an uninstaller. How do I complete a clean uninstall of Itunes and QuickTime without using "change / remove programs".
Thanks
Howard

Since the uninstall of IT, I am unable to run QT and all Icons have gone from the desktop and the Start menu (menu just has generic Win icons). Uninstall still doesn't work but no nanosecond error? message.
good
b gracious,
Howard ... so the icons from the desktop have
b completely
gone? they haven't just been replaced by generic icons?
there's something going on here that i'm missing ... if anyone else here has experienced anything similar, please feel free to make some contributions.
okay, if the QT isn't showing up in Add/Remove, and Windows Cleanup isn't showing it, and it isn't launching, let's try proceeding with the manual uninstall. (if it does show up in Windows Cleanup now, let's run Cleanup first.)
if it doesn't let you delete anything, let's try to see if there's a rogue QT process still running somewhere and shut that down too. try adapting Katrina's technique to your situation:
Katrina S., "itunes won't open on windows" #21, 01:15pm Sep 3, 2005 CDT
with the QT 7 standalone reinstall:
http://www.apple.com/quicktime/download/standalone.html
... it's best to download and save to the hard drive rather than running the installation on line. given that really odd things have been happening whenever we try to do something, it would be a good idea to shut down all applications running in the background first. there's information on that given here:
http://consumer.installshield.com/kb.asp?id=Q108377
keep us posted.
love, b

Similar Messages

  • I can´t uninstall Itunes, quicktime, bonjour, etc. it says i don´t have permission to access the key???

    I can´t uninstall Itunes, quicktime, bonjour, etc. it says i don´t have permission to access the key???

    Yep, there seems to be an issue with this. In addition to getting that error on my iTunes on my PC, I get an error when trying to update apps on my iPhone 5.

  • I am getting an error 7 (windows error 999) message and can't uninstall iTunes or install iTunes on my PC?

    I am getting an error 7 (windows error 999) message and can't uninstall iTunes or install new versions of iTunes on my PC? Any suggestions?

    Hi jschnurr,
    I recommend the steps in this article, including how to completely remove iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Cheers!
    - Ari

  • Can't reinstall, can't uninstall (iTunes)

    Clicking on the iTunes icon doesn't launch iTunes, Windows says it doesn't exist! (oddly enough, clicking on a song file does launch iTunes, so how can it "not exist"? Stupid Windows...)
    So I tried reinstalling the latest version of iTunes (which I already have, but it "doesn't exist" >_> )
    Windows can't reinstall it because it says it can't uninstall the old version.
    Also, the "Add or Remove Programs" can't uninstall iTunes because it can't find some .msi file, which I have no idea what it's talking about.
    Here are some screen shots to help.
    http://img125.imageshack.us/img125/7146/itunes1gf0.png
    http://img20.imageshack.us/img20/4827/itunesvf9.png

    +Here are some screen shots to help.+
    +http://img125.imageshack.us/img125/7146/itunes1gf0.png+
    +http://img20.imageshack.us/img20/4827/itunesvf9.png+
    With that one, let's try the following procedure.
    First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
    Next, download and install the Windows Installer CleanUp utility. Use it to clear any existing iTunes and/or QuickTime installation configuration information from the PC. (Launch Windows Installer CleanUp, find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.)
    Description of the Windows Installer CleanUp Utility
    Next, use the the following document as a guide for manual removal of any leftover iTunes and QuickTime program files:
    Removing iTunes and QuickTime for Windows
    Now try another iTunes install. Does it go through properly this time?

  • Why must I completely uninstall iTunes, quicktime etc. for every update?

    Every time I try to update iTunes there is a problem installing the iTunes software. I am forced to uninstall iTunes, quicktime, bonjour etc. every time! This is very irritating and takes a longgg time (considering I must also fully install it again). I have already tried deleting my Temp folder...Any ideas?

    Can you detail what "problem" arises? Is it the same problem every time, and if so what exactly is the error message. If you can provide that information, it will help people diagnose the problem and offer suggestions.
    One common problem, for any OS or application update, is antivirus and antispyware software. It's usually a good idea to temporarily disable any such utility prior to attempting any software installation or upgrade.
    Regards.

  • ITunes can't read my iPhone and now I can't uninstall iTunes. Help!

    One day out of the blue I was unable to sync my iPhone 4S on iTunes. I then updated my iTunes to the latest version 11.0.1.
    Error message then pops out when I opened iTunes "The software required for communitcating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repaire this for you?"
    I selected "Yes" and another error message appeared "The software could not be repaired. Please reinstall iTunes if you wish to use these devices."
    However, now I can't uninstall iTunes because after it uninstalls till the last 1 second, an error message kept appearing "Error getting file security: C:\Program Files\iTunes\ GetLastError:5"
    I'm using Windows Vista 32-bit Operating system. And I've checked the file security for iTunes folder under Program Files and I'm the owner.
    Attached below are the error messages I've been encountering. Can some kind soul advise me? Because now I can't update my songs in my iPhone and it's becoming obsolete if I can't do anything with it.
    Thank you!

    You can't combine accounts but help here Apple ID FAQ's for resetting your Apple ID password.

  • When downloading iTunes I get error message that msvcr80.dll is missing. I can't uninstall iTunes.

    When downloading iTunes I get error message that msvcr80.dll is missing. I can't uninstall iTunes. How do I fix the problem?

    You have to uninstall everything!  Check out Turingtest2 remarks
    https://discussions.apple.com/message/24652557#24652557

  • Can't download itunes+quicktime.

    New ipod. Can't download itunes+quicktime. Download stops at quicktime. Error message.
    HKEYLOCALMACHINES\software\classes\quicktimeplayerlib.quicktimeplayerapp\CLSID
    verify you have access to that key.I have opened registry edit but either am unable to select allow permission button, or I get message error opening key.
    What do I do now????

    HKEYLOCALMACHINES\software\classes\quicktimeplayerlib.quicktimeplayerapp\CLSID ... verify you have access to that key.I have opened registry edit but either am unable to select allow permission button, or I get message error opening key.
    Under those circumstances, the procedure from the following weblog entry has been producing good results:
    Aaron Stebner's WebLog: Solving setup errors by using the SubInACL tool to repair file and registry permissions

  • Can I uninstall iTunes as it is going to take 5 hours to update?

    Can I uninstall iTunes and reinstall  as it is going to take 5 hours to update? Will I loose everything?

    You can skip updating the iPad Software if you just want to sync it.
    The Software Update itself should take no more than 20 minutes to install, so it sounds like your internet connection must be quite slow as iTunes must download the update before installing it.

  • Can I uninstall itunes 10.5.1 and get the get the version just prior to it?  OSX

    I can no longer drop my podcasts into my classic ipod. This after it wiped out all of my ipod podcasts. Can I uninstall itunes 10.5.1 and get the get the version just prior to it?  OSX

    Well, Genius I'm not. Guess I'll just not use any ipod downloads until they fix this mess. Thanks for your help. Also, just to double check: All of this started when I syncd my calender and contacts and I do I have sync ipod unchecked.

  • Can't uninstall itunes 10.5.1.42

    I have windows xp and can't uninstall itunes 10.5.1.42 from the control panel - any suggestions?

    Well, Genius I'm not. Guess I'll just not use any ipod downloads until they fix this mess. Thanks for your help. Also, just to double check: All of this started when I syncd my calender and contacts and I do I have sync ipod unchecked.

  • Can't uninstall iTunes from my pc, I have windows xp, why?

    Please help, I can't uninstall iTunes, or get bonjour to work on my pc. I have windows xp...

    I tell you what worked for me . I had the same problem and I with up and just did a complete new download of itunes it fixed ever thing.

  • I can't uninstall iTunes on my computer...it keeps telling me it can't find the installer package.  Any suggestions?

    I can't uninstall iTunes on my computer...it keeps telling me it can't find the installer package.  Any suggestions?  I have tried to delete all the iTunes components already, it didn't work.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT1925 I can't uninstalled itunes.  I get the message  (itunes64.msi missing)  any help out there??

    I can't uninstalled itunes.  I get the message  (itunes64.msi missing)  any help out there??

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • How can I uninstall iTunes 12.0 and re-install 11.4?

    How can I uninstall iTunes 12.0 and re-install 11.4?

    Hi,
    Can you please expand on your issue? As far as I can see all the previous functions of 11 are in 12 albeit shown differently. Using get info to edit date is still possible, again it looks and feels different.
    JIm

Maybe you are looking for