Can't uninstall old quicktime!!!!!!!!!

HI can anyone help? as i cant uninstall the old qt! ive tried to do the manual way but it just wont do it..???
dell inspiron 6000 Windows Vista

Can someone please help me with uninstalling Quick Time. An error message keeps popping up and will not allow me to uninstall. I was following the directions but when I went to Add/Remove Programs, that's where the error warning appeared. It also wouldn't allow me to delete the Quick Time program file on my Local Disk C.
I have other programs like Microsoft Media and a few others, could these be a problem? This all started when I downloaded an update for iTunes. Two days later everything quit. Can't buy, can't play, library gone and Quick Time will not go away!

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good
b gracious,
Howard ... so the icons from the desktop have
b completely
gone? they haven't just been replaced by generic icons?
there's something going on here that i'm missing ... if anyone else here has experienced anything similar, please feel free to make some contributions.
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http://consumer.installshield.com/kb.asp?id=Q108377
keep us posted.
love, b

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First off I want to start that I am an IT professional, so not a dumb PC user.
I am running Windows 8.1. I have been running Itunes for a long time and when the auto-updater prompted me for an update, I used that to update. Aparently something happened during one of the updates and Windows thinks I have v 11.1.1.1 installed as well as the newest version. I discovered this when I connected my Ipod recently (It was a few months since my last sync) and it wasn't be recognized by Itunes. Windows discovered it as a device but Itunes wouldn't see it. I went to the forums/support and tried the trouble shooting steps to no avail. I finally did the normal "uninstall/reinstall" process and that is when I saw the two entries in the programs list in windows. I uninstalled the current version. When I tried to reinstall it would error out with "can not find the path to iTunes64.msi". I had a few of them in the path but they were for newer versions, not the 11.1.1.1. Then I looked around and saw the directory tree for Itunes were still there.
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I can't seem to find a way to delete this...SO I unmarked it as a question.
I solved the problem, I aparently missed the program ID number when I searched. I found it and then went through the registry and removed the other references to that ID. Once I did that I was able to install the new Itunes without incident. In the process it also cleaned up the old entry on my programs/features list.
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Basically, I want to uninstall my old version of quicktime. I basically corrupted it (I believe) because it won't open. When I remove the app from my mac, it's no longer there. However, whenever I'm trying to re-install using the official Quicktime 7.6.4 on apple.com - it won't let me. It gives me an error message saying:
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Anyone have any advice for this maddening problem? And just a little more info - (the way i corrupted the file in the first place) - I was trying to install Quicktime Pro 7 and it kept claiming my mac had the newest version. So I removed quicktime completely, and it kept telling me that quicktime (newer version was on my mac, even tho I removed it, even from the Library section) - then I used the Leopard boot up, and used the optional install..and now the file showed back up, but it doesn't have the quicktime logo, (has the application logo) - and it's non responsive. So I deleted that too...but as I said, when I try to install it again from Apple.com..it's a no go.
Message was edited by: BenjaminLinus815

Just in case.........
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Can't Uninstall/Install Quicktime error number: 0x80040707

I am also having probelms with quicktime. I went to uninstall/reinstall it and have had no luck. When I run the uninstall shield, it starts and then before it goes farther than half way loaded it disappears.
I tried everything listed in the post below mine with no luck but I noticed that I have a different error code.
Also, I tried to install the standalone 7.0.4, it installs and then before it completes, when I click finish is comes up with this error:
Error Number: 0x80040707
DLL Function Call Crashed: QT Install code.Quicktimepostinstallproc
Setup will now terminate
I can't do anything with quicktime: run updates or use the plugins: nothing comes up or it restarts my firefox. What do I do? Really appreciate any help, I'm useless technologically. Thanks
Inspiron 700m Windows XP

hi ChummyGirl!
Error Number: 0x80040707
DLL Function Call Crashed: QT Install
code.Quicktimepostinstallproc
in this context, that often means the installation
configuration information of the QuickTime has been
compromised.
here's what we'll try first.
Download and install the Windows Installer CleanUp
utility. then use it to clear any existing
QuickTime installation configuration
information from your PC:
Descrip
tion of the Windows Installer CleanUp Utility
next use the QuickTime component of the
complete uninstall instructions in the following
document as a guide to a manual removal of leftover
QuickTime program files and folders.
Trouble installing iPod, iTunes, or QuickTime
software in Windows
once we've got all the existing QuickTime scraped
away, let's try a standalone QT 7.0.4 reinstall,
taking a few additional precautions.
download and save a copy of the QT 7.0.4 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
antivirus and antispyware applications prior to the
install.
Quicktime 7.0.4 Standalone Installer
does that install go through okay?
love, b
hi ChummyGirl!
Error Number: 0x80040707
DLL Function Call Crashed: QT Install
code.Quicktimepostinstallproc
in this context, that often means the installation
configuration information of the QuickTime has been
compromised.
here's what we'll try first.
Download and install the Windows Installer CleanUp
utility. then use it to clear any existing
QuickTime installation configuration
information from your PC:
Descrip
tion of the Windows Installer CleanUp Utility
next use the QuickTime component of the
complete uninstall instructions in the following
document as a guide to a manual removal of leftover
QuickTime program files and folders.
Trouble installing iPod, iTunes, or QuickTime
software in Windows
once we've got all the existing QuickTime scraped
away, let's try a standalone QT 7.0.4 reinstall,
taking a few additional precautions.
download and save a copy of the QT 7.0.4 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
antivirus and antispyware applications prior to the
install.
Quicktime 7.0.4 Standalone Installer
does that install go through okay?
love, b
hi nior
Error Number: 0x80040707
DLL Function Call Crashed: QT Install code.Quicktimepostinstallproc
this is the error msg i get.and i went thru ur previous posts and did everything it said.the problem is still there.and as u stated in one of ur posts,itunes was working perfectly until i installed a video codec.i donno what happened after that.i tried restoring my computer to a previous setting.still it doesnt solve the problem.
ur advice will help me solve this mess.
thanx
lucifer
ibm t43 Windows XP Pro

Can't Uninstall older Quicktime

When trying to upgrade to the new & thats what I get, and then the install quits because iTunes needs Quicktime. I go to Control Panel, find Quicktime, click uninstall, and I windows blinks open and then closed, but Quincktime never uninstalls.
WHAT THE PUCK....IS THIS APPLE TRYING TO MESS WITH WINDOWS PEOPLE.....CAN ANYONE HELP...PLEASE

Arthur, use this program:
http://support.microsoft.com/default.aspx?kbid=290301
to install Quicktime and then try and reinstall, WINDOWS, not apple can be buggy with uninstalls sometimes, but this program should cleanly remove it. It worked for me, some friends of mine, and a person in the Discussions area. Good Luck!
Regards.

Can't uninstall existing quicktime

I was downloading the iTunes update and it crashed half way through the install and now I can't delete quicktime as it says it's no longer on my computer. However, I can't install quicktime or iTunes now because it says files are missing and that the older version of quicktime cannot be removed. What can I do? I've tried everything, removing the programs, doing a system restore, reinstalling programs and even separate quicktime reinstalls. nothing is working.

You're not alone!! I (stupidly as it turned out)took up the offer of the Update. Result? - no iTunes, no iPod, etc.
I've tried installing the Standalone Quicktime, but it still says some of the files are missing.
You're right. Nothing works. System Restore doesn't sort it either. Where is Apple in all this? There must be millions of us out here. And why can't we totally uninstall?
Toshiba Windows XP

Can't uninstall / delete quicktime

I've been trying to delete quicktime to re-install it and itunes as itunes stopped working ( I couldn't open it at all). a reinstall didn't work, coming up with error code 2330, and when trying to uninstall quicktime it said could not delete zh_CN.lproj. I've tried both uninstalling and manually deleting, and have deleted all except this folder. when I try to open it, it says C drive requires formating (which I can't do without losing all the content). Help! I'd be really grateful if someone more computer literate than me has any ideas. Katie

This error message usually indiactes a corrupt file, try running chkdsk.
You can do this from My computer.
Right click on your C: drive, select properties>>tools>>Error checking.
It starts after a reboot, and takes a while so do it when you don't need access to your PC.
Once you have done that, try a cleanup and reinstall as follows:
Download a fresh copy of iTunes and the stand alone version of Quicktime
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
http://docs.info.apple.com/article.html?artnum=93698
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
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Can't uninstall old quicktime!!!!!!!!!

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