Can't uninstall older version, can't install newer version
I bought The Wiz off iTunes, and it stopped about nidway through it and told me there was an error. So I contacted a tec dude, and he told me to download a newer version of Quicktime. So I tried, and it told me that a newer version as installed and the installation process could not be finished. So then I tried to uninstall the version of Quicktime I had, and it said the same thing, that I could not get it uninstalled until the newer version of Quicktime was uninstalled. I know my way around my computer very well, and there is only one version of Quicktime installed on it, which is 7.5.5. I tried downloading a newer version, 7.6.2, but it still gave me the same message.
Until this is fixed I can't download anything off iTunes and it's driving me crazy. Any ideas?
It's gotta be in here
http://discussions.apple.com/thread.jspa?threadID=2096581&tstart=15
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QUICKTIME; CAN'T UNINSTALL OLDER V; AND CAN'T INSTALL NEW V
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http://discussions.apple.com/thread.jspa?threadID=2096581&tstart=15 -
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Like others, I get the error message Apple Application Support needed to run itunes Helper. Uninstall itunes then instal again. I have repeatedly tried to instal new version of itunes having uninstalled (following troubleshooting page) the old version. I also get the Microsoft windows message Windows installer stopped working and was closed. When I try to install Quick Time on its own I get the message "An error occurred during the installation of assembly Microsoft VC.80,CRT.... What can I do?
*replying to daya*
0X800736FD
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Can't uninstall older verion of itunes
can't uninstall older verion of itunes
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Thanks for using Apple Support Communities.
It looks like you have had trouble uninstalling iTunes. This article explains how to uninstall iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
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