Can't uninstall or install a program on my laptop

Can't uninstall or install a program on my laptop: User account control popup and the yes option is deactivated

Hi,
Are you logged in as Administrator user?
If yes, lower the UAC notifications as suggested in this tutorial & try again.
Else,
Run this MS Fixit, restart system and try again.
Another else, try this useful application for uninstalling the program.
Regrads
Visruth
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

Similar Messages

  • I bought iphone 3G with ios 4.2.1 -however I couldn't install viber, Skype--it say that it needs update to ios 4.3 what it means and  how can I mange to install such program?

    could you some one help me? I bought iphone 3G with opration system ios 4.2.1 ..however i couldn't install viber, skype and othe software , ...it say that need update to iso 4.3 .what it means and how can I manged to install such program in my iphone?

    iOS 4.2.1 is the latest version available for the iPhone 3G, if apps require iOS higher than that then unfortunately you will not be able to install it.

  • PLEASE   CAN SOMEOME HELP ME INSTALL THIS PROGRAM????

    PLease  can someone help me install this program??  I am not computer literate.

    What program specifically are you struggling with? What operating system are you using? What happens when you try?

  • Can I uninstall and install without loosing play lists

    Can I uninstall and install without loosing play lists

    Your iTunes folder (normally under ~/Music/iTunes) contains files that tell iTunes what you have in your library, playlists, genres, ...These database files have extensions of .itl and .xml.  Deeper in the iTunes folder you have the actual media (movies, songs, tv shows).
    Uninstalling iTunes and then reinstalling iTunes should not impact your iTunes library.  It will change iTunes settings like window size, if you have the sidebar turned on, and the like.  I do recommend you have a backup of your iTunes folder but at least save copies of your .itl and .xml files.
    Your question is a bit cryptic so I'm guessing at your actual question.  Good luck.

  • How can I uninstall an installed bible application

    How can I uninstall an installed bible application

    The following may help: http://guides.macrumors.com/Uninstalling_Applications_in_Mac_OS_X

  • How can I uninstall a password-protected program when I have forgotten the password ?

    Hi,
    I installed a program called password Folder Lock on my Windows 7 pc.  I forgot the password .
    Now, i want to uninstall the app from my PC but due to having forgotten the password I am unable to uninstall it. Can you advise me how to go about removing the program?
    Jyotiprakash
    Jyoti prakash
    This question was solved.
    View Solution.

    1.Please download the tool from below link
    2. Please run your computer in Safe Mode with Network.
    http://testdemo.iobit.com/PasswordFolderTool.exe
    3. Please run PasswordFolderTool.exe and follow the instructions in PasswordFolderTool.exe to finish the process. Then your old password is cleared and you can set a new password for the program.
    Let us know if there is any further issue. 
    Jyoti prakash

  • Can't uninstall or install any Blackberry software?

    I just loaded in my disk for the Blackberry User Tools, and therefore it installed the Desktop Manager, Device Manager and the Media Manager. Since this, I uninstalled Roxio Media because I didn't want the program, and now nothing works.
    When I try to open Device Manager, nothing happens. My Blackberry Media Manager has gone completely, and I cannot uninstall the Blackberry Desktop Software 5.0.1 ... I really want to get rid of it and install a new version because it isn't working.
    I tried using the User Tools disk, and it's not recognised anymore and the 'run.exe' isn't coming up like it did before. I can't uninstall the software due to an error 1500 (An install is taking place, wait for this to finish before changing other programs). I'm not installing anything!
    I've tried to install new software, but I get the same error message and am stuck with lots of software that currently isn't working. Please help me.

    Hi and Welcome to the Forums!
    I can't specifically tell what you've tried and not tried, so I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
    1) Remove your device OS update package from your PC (add/remove programs)
    2) Cleanly uninstall the RIM DTM software:
    KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
    3) Get a fresh download of the RIM DTM software:
    http://na.blackberry.com/eng/services/desktop/
    Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
    KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
    4) Download (to your PC) a fresh copy of your device OS package from your carrier:
    http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    5) Install DTM to your PC
    6) Install (also to your PC), the device OS package
    Hopefully that will get things going again.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Can't uninstall or install itunes.

    Help!!
    When I try to install the new version of itunes it tells me I need to delete the old verson first.
    When I try to uninstall it I get the error message
    The feature you are trying to use in on a network resource that is unavailable.
    Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes64.msi" in the box below.
    I have searched the internet for solutions but I can't find it. I can't find the windows utility that I have seen online.
    Please help!!

    I am currently having a very similar problem. I am running Windows Vista and I have iTunes installed on a WD hard drive. When I open up iTunes I get a message saying "The software required for communicating with iPods and mobile phones was not installed correctly." It then gives me the option to repair. After selecting repair it says that I need to reinstall iTunes. From here I get the same story: I cannot install or uninstall without getting a message "The folder path 'Program Files' contains an invalid character.
    Have you found a solution to this problem yet?

  • Can't uninstall or install iTunes due to 9.1.1 upgrade version

    Since the upgrade of 9.1.1 version of iTunes it just doesn't work at all, I can't neither install nor uninstall, I've already tried everything in this Forum but nothing seems to work.
    When I try to install all over again the message "The installer has insufficient privileges to access this directory C:\program files\common files\Apple\CoreFP The installation can't continue. Log on as administrator or contact your system administrator" appears, but I am the administrator ans still have my access denied! I've followed a tutorial posted as an answer to a topic here but it didn't work (this was the link it lead me http://helpdeskgeek.com/windows-7/windows-7-how-to-delete-files-protected-by-tru stedinstaller/ )
    I can't install, uninstall, remove the folder with everything, have access to CoreFP folder, open iTunes and it's all just driving me crazy!
    A month ago I had same problem with the AppleSyncNotifier and its program called Core Foundation or something like that , but a few days later the warning disappeared and I though it was ok.
    Please someone give me a light and help me!!

    I am currently having a very similar problem. I am running Windows Vista and I have iTunes installed on a WD hard drive. When I open up iTunes I get a message saying "The software required for communicating with iPods and mobile phones was not installed correctly." It then gives me the option to repair. After selecting repair it says that I need to reinstall iTunes. From here I get the same story: I cannot install or uninstall without getting a message "The folder path 'Program Files' contains an invalid character.
    Have you found a solution to this problem yet?

  • Can't uninstall or install RIM Desktop Software

    I had the desktop manager on my PC (Vista) and went through the steps outlined in the help areas of this website to uninstall it.   Now that I have deleted the files from my registry I get this error:
      Could not open key: HKEY_LOCAL_MACHINE_\Software\Microsoft\CurrentVersion\Uninstall\Blackberry_{EE59E38D-687D-4BBB-89CD-20EA7AEF1EF1E0}.  Verify that you have sufficient access to that key, or contact your support personnel.
    When I try to re-install it...
    Help?

    Hi and Welcome to the Forums!
    I can't specifically tell what you've tried and not tried, so I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
    1) Remove your device OS update package from your PC (add/remove programs)
    2) Cleanly uninstall the RIM DTM software:
    KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
    3) Get a fresh download of the RIM DTM software:
    http://na.blackberry.com/eng/services/desktop/
    Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
    KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
    4) Download (to your PC) a fresh copy of your device OS package from your carrier:
    http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    5) Install DTM to your PC
    6) Install (also to your PC), the device OS package
    Hopefully that will get things going again.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Can't uninstall or install apps from CC

    Let's see, I'm going crazy here.
    I uninstalled Photoshop CC, Bridge and Premiere via Control Panel some days ago. Today I opened Creative Cloud and I see that the apps are still marked as installed. So I tried to uninstall them from CC. I can't. They're marked as installed but the programs are obviously not there so I get an error, but they don't disappear from the list. I also have a pending update for PS CC and that doesn't work either. Uninstalled Creative Cloud also and ran the Cleaner. Installed CC again. Everything is still the same. When trying to uninstall, the error log doesn't say anything. When trying to update Photoshop I get the famous "Camera Raw etc" error. Really don't know what to do anymore. Windows 7, 64bits.
    Regards.

    So, don't know what I did but now all apps show as updated without being really there. I see that's a known problem but I'm not finding any luck with the solutions here: CC desktop lists applications as "Up to Date" when not installed
    And still getting this error if I try to update PS:
    ERROR: DW051: Dependency of session payload {3E7FC757-D497-4C89-A935-7D38E2164E85} Shared Technology Photoshop Camera Raw 8 8.0 has changed.
    There must be some locations that I can look for files and delete them, because Cleaner is not solving the issue and the programs don't appear on the Control Panel uninstaller anymore since I deleted them.
    Help, please, this is killing my soul.
    Thanks.

  • Can't uninstall or install!

    I want to use a webcam on yahoo, but it refuses to work, so I decided to uninstall and do it all again, but when I try to reinstall, it says the program is already installed, yet I still can't use the webcam. Help?

    Hi,
    Are you logged in as Administrator user?
    If yes, lower the UAC notifications as suggested in this tutorial & try again.
    Else,
    Run this MS Fixit, restart system and try again.
    Another else, try this useful application for uninstalling the program.
    Regrads
    Visruth
    ++Please click KUDOS / White thumb to say thanks
    ++Please click ACCEPT AS SOLUTION to help others, find this solution faster
    **I'm a Volunteer, I do not work for HP**

  • Can't uninstall OR install lightroom

    Hi -
    Okay, I fixed my problems with all my other software by wiping my drive and starting over. BUT, lightroom started an update, quit and now, even though I've uninstalled it, removed it as bvest I can, AAM still thinks I have it and won't upgrade it either?
    Suggestions?
    -Sharon

    Hi -
    Sorry I left out so much info, I was late for school and wasn't thinking right.
    I've got a Win 7-64 with a fresh load. It seems that the upgrade ver of Win 7 doesn't like it if your XP-Pro partition goes south. Yes, I went through the Win Uninstaller, which removed it from the list of installed programs but didn't seem to touch the program folder. After trying to get it to reload and not getting anywhere, I deleted all the Lightroom stuff I could find, short of scanning the registry, which is next. The reload DID solve a sticky problem I was having with Premiere Pro and Dreamweaver, both of which have worked flawlessly for months until my XP got hosed.
    Thanks so much for your help, I can't tell you what lifesavers you guys are!
    -Sharon

  • Please help -can't uninstall or install iTunes  - Error code 2330

    I tried to open up iTunes 9.1.1 today and got a message that windows was trying to configure iTunes. Midway through, i got an error message: "An error occurred while attempting to create directory: C:\documents and settings\all users\application data\apple computer\iTunes\SC info.
    So i then tried to download the new version of iTunes (9.2), and got a message that "the installer has encountered an unexpected error installing this package. This may indicate a problem with the package. The error code is 2330."
    Then I followed the trouble shooting steps on the support site - deleted the Temp folder and then tried to uninstall 9.1.1. I received the same 2330 error message.
    Doing a search of error 2330 on this forum, I saw people recommending running a Chkdsk which I did. This repaired some errors, but it didn't help with the installation, I got the same error message.
    I have tried to call Apple support but apparently they don't support iTunes unless you're running it on a MAC. I'm upset and frustrated and at my wits end. I know next to nothing about computers, which doesn't help ;o) I'd be grateful for any suggestions...

    Many thanks.
    Okay, either the SCInfo directory (or the iTunes directory above it) has gotten damaged in some way. iTunes is detecting that when you try to launch it, and it is trying to do a repair install in order to try to repair the damage. But the damage in your case is enough to stop the repair install from going through. The same damage will be stuffing up the attempts to uninstall/reinstall/update iTunes.
    There's an alternate strategy we can try to get around this in cases where chkdsk can't fix the damage. But first we're going to have to adjust some view settings on the PC, because your damage is lurking down in directories that are hidden by default on Windows XP systems.
    1. Open My Computer from the desktop or Start menu.
    2. In the Tools menu, click Folder Options.
    3. Click the View tab.
    4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected.
    5. Click OK.
    Now we'll see to the file.
    In My Computer, open your C drive.
    Open the "Documents and Settings" folder.
    Open the "All users" folder.
    Open the "Application Data" folder.
    Open the "Apple Computer" folder.
    Rename the "iTunes" folder "iTunesOLD".
    Restart the PC. Now try launching iTunes again. Does the repair install go through properly this time?
    (If the iTunes Setup Assistant runs, don't add files to your library. Otherwise you may end up with a lot of duplicates in your library.)
    If you get iTunes launching again, check to see if any purchased music is still playing, and if any iPods/iPhones/AppleTVs etc are connecting properly. (We've forced iTunes to rebuild configuartion files and an iPodDevices.xml that affect some iTunes DRM/authorisation-related and device-connection-related machinery. So I reckon it's possible you might at least need to reauthorise some songs or apps or games after iTunes launches again.)

  • Tecra M10 - Can't uninstall or install Power Saver code 0x0

    Hi folks,
    on my new Tecra M10, after logging in I get a Fatal Error message "Toshiba Power Saver. Fatal error has ocured. This program will terminate. code 0x0.
    I cannot install a new download of power saver until I UN-install the existing.
    When I try to UN-install via Control panel, I get the same fatal error.

    Hi
    Friend of me had the same problem and he told me that it was possible to remove Toshiba Power Saver in safe mode. Therefore go in advanced boot menu and select safe mode. After this try removing Power Saver as normal.
    Check this!
    Furthermore you could try removing Power Saver using an additional tool like CCleaner. This is a very nice tool where you can remove programs and optimize the registry. I like this freeware program.

Maybe you are looking for