Can't uninstall or install any Blackberry software?

I just loaded in my disk for the Blackberry User Tools, and therefore it installed the Desktop Manager, Device Manager and the Media Manager. Since this, I uninstalled Roxio Media because I didn't want the program, and now nothing works.
When I try to open Device Manager, nothing happens. My Blackberry Media Manager has gone completely, and I cannot uninstall the Blackberry Desktop Software 5.0.1 ... I really want to get rid of it and install a new version because it isn't working.
I tried using the User Tools disk, and it's not recognised anymore and the 'run.exe' isn't coming up like it did before. I can't uninstall the software due to an error 1500 (An install is taking place, wait for this to finish before changing other programs). I'm not installing anything!
I've tried to install new software, but I get the same error message and am stuck with lots of software that currently isn't working. Please help me.

Hi and Welcome to the Forums!
I can't specifically tell what you've tried and not tried, so I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
http://na.blackberry.com/eng/services/desktop/
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Z30: i cannot install any blackberry software on my pc

Hi,
Since I got my z30 last year, I haven't been able to install the softwares on my system. Now it means i cannot enjoy the benefits of the desktop manager and the blackberry blend.
It keeps saying error message when it is downloading a NET framework software. what can i do? Below is the summary of the log file. Please note i'm not a techie!
[4F28:4870][2015-02-20T04:21:07]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Users\user\Downloads\Softwares\BlackBerryDesktopSoftware1_1_b29.exe, cmdline: ''
[4F28:4870][2015-02-20T04:21:07]i000: Initializing string variable 'LanguageLCID' to value ''
[4F28:4870][2015-02-20T04:21:07]i000: Initializing numeric variable 'ChkInstallLink' to value '0'
[4F28:4870][2015-02-20T04:21:07]i000: Initializing numeric variable 'ChkInstallBlend' to value '1'
[4F28:4870][2015-02-20T04:21:15]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\user\AppData\Local\Temp\BlackBerry_10_Desktop_Software_20150220042115.log'
[4F28:4870][2015-02-20T04:21:15]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\user\Downloads\Softwares\BlackBerryDesktopSoftware1_1_b29.exe'
[4F28:4870][2015-02-20T04:21:16]i000: Setting string variable 'WixBundleName' to value 'BlackBerry 10 Desktop Software'
[4F28:4870][2015-02-20T04:21:16]i000: Loading prerequisite bootstrapper application because managed host could not be loaded, error: 0x80070490.
[4F28:4870][2015-02-20T04:21:17]i100: Detect begin, 9 packages
[4F28:4870][2015-02-20T04:21:17]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Net Framework Setup\NDP\v4\Full'
[4F28:4870][2015-02-20T04:21:17]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Net Framework Setup\NDP\v4\Full'
[4F28:4870][2015-02-20T04:21:17]i052: Condition 'Netfx4FullVersion AND (NOT VersionNT64 OR Netfx4x64FullVersion)' evaluates to false.
[4F28:4870][2015-02-20T04:21:17]i103: Detected related package: {4F3AD41A-7CFF-4743-9199-27C8EE856222}, scope: PerUser, version: 7.1.0.44, language: 0 operation: MajorUpgrade
[4F28:4870][2015-02-20T04:21:17]i103: Detected related package: {4F3AD41A-7CFF-4743-9199-27C8EE856222}, scope: PerUser, version: 7.1.0.44, language: 0 operation: MajorUpgrade
[4F28:4870][2015-02-20T04:21:17]i103: Detected related package: {4F3AD41A-7CFF-4743-9199-27C8EE856222}, scope: PerUser, version: 7.1.0.44, language: 0 operation: MajorUpgrade
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: Netfx4Full, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: FIXNCM_32, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: FIXNCM_64, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: LINK_REMOVE, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: PKG_DRIVERS, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: PKG_DRIVERS32, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: PKG_COMM, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: PKG_LINK, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: PKG_BLEND, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i199: Detect complete, result: 0x0
[4F28:4870][2015-02-20T04:21:20]i200: Plan begin, 9 packages, action: Install
[4F28:4870][2015-02-20T04:21:20]w321: Skipping dependency registration on package with no dependency providers: Netfx4Full
[4F28:4870][2015-02-20T04:21:20]i000: Setting string variable 'WixBundleLog_Netfx4Full' to value 'C:\Users\user\AppData\Local\Temp\BlackBerry_10_Desktop_Software_20150220042115_0_Netfx4Full.log'
[4F28:4870][2015-02-20T04:21:20]i052: Condition 'ChkFixNCM AND NOT VersionNT64' evaluates to false.
[4F28:4870][2015-02-20T04:21:20]w321: Skipping dependency registration on package with no dependency providers: FIXNCM_32
[4F28:4870][2015-02-20T04:21:20]i052: Condition 'ChkFixNCM AND VersionNT64' evaluates to false.
[4F28:4870][2015-02-20T04:21:20]w321: Skipping dependency registration on package with no dependency providers: FIXNCM_64
[4F28:4870][2015-02-20T04:21:20]i052: Condition 'VersionNT64' evaluates to false.
[4F28:4870][2015-02-20T04:21:20]i052: Condition 'NOT VersionNT64' evaluates to true.
[4F28:4870][2015-02-20T04:21:20]i052: Condition 'ChkInstallLink' evaluates to false.
[4F28:4870][2015-02-20T04:21:20]i052: Condition 'ChkInstallBlend' evaluates to true.
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: Netfx4Full, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: FIXNCM_32, state: Absent, default requested: Absent, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: FIXNCM_64, state: Absent, default requested: Absent, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: LINK_REMOVE, state: Absent, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: PKG_DRIVERS, state: Absent, default requested: Absent, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: PKG_DRIVERS32, state: Absent, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: PKG_COMM, state: Absent, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: PKG_LINK, state: Absent, default requested: Absent, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: PKG_BLEND, state: Absent, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i299: Plan complete, result: 0x0
[4F28:4870][2015-02-20T04:21:20]i300: Apply begin
[4E00:4BF8][2015-02-20T04:27:41]w308: Automatic updates could not be paused due to error: 0x80080005. Continuing...
[4E00:4BF8][2015-02-20T04:27:41]i360: Creating a system restore point.
[4E00:4BF8][2015-02-20T04:28:15]i361: Created a system restore point.
[4E00:4BF8][2015-02-20T04:28:15]i000: Caching bundle from: 'C:\Users\user\AppData\Local\Temp\{ddaa6aab-c1ec-45ea-a8f2-a95d10f57295}\.be\BlackBerryDesktopSoftware.exe' to: 'C:\ProgramData\Package Cache\{ddaa6aab-c1ec-45ea-a8f2-a95d10f57295}\BlackBerryDesktopSoftware.exe'
[4E00:4BF8][2015-02-20T04:28:19]i320: Registering bundle dependency provider: {ddaa6aab-c1ec-45ea-a8f2-a95d10f57295}, version: 1.1.0.21
[4F28:3964][2015-02-20T04:28:19]w343: Prompt for source of package: Netfx4Full, payload: Netfx4Full, path: C:\Users\user\Downloads\Softwares\dotNetFx40_Full_x86_x64.exe
[4F28:3964][2015-02-20T04:28:19]i338: Acquiring package: Netfx4Full, payload: Netfx4Full, download from: http://go.microsoft.com/fwlink/?LinkId=164193
[4E00:4BB4][2015-02-20T04:30:41]i305: Verified acquired payload: Netfx4Full at path: C:\ProgramData\Package Cache\.unverified\Netfx4Full, moving to: C:\ProgramData\Package Cache\58DA3D74DB353AAD03588CBB5CEA8234166D8B99\dotNetFx40_Full_x86_x64.exe.
[4E00:4BF8][2015-02-20T04:30:41]i301: Applying execute package: Netfx4Full, action: Install, path: C:\ProgramData\Package Cache\58DA3D74DB353AAD03588CBB5CEA8234166D8B99\dotNetFx40_Full_x86_x64.exe, arguments: '"C:\ProgramData\Package Cache\58DA3D74DB353AAD03588CBB5CEA8234166D8B99\dotNetFx40_Full_x86_x64.exe"'
[4E00:4BF8][2015-02-20T05:03:19]e000: Error 0xc8000222: Process returned error: 0xc8000222
[4E00:4BF8][2015-02-20T05:03:19]e000: Error 0xc8000222: Failed to execute EXE package.
[4F28:4870][2015-02-20T05:03:19]e000: Error 0xc8000222: Failed to configure per-machine EXE package.
[4F28:4870][2015-02-20T05:03:19]i319: Applied execute package: Netfx4Full, result: 0xc8000222, restart: None
[4F28:4870][2015-02-20T05:03:19]e000: Error 0xc8000222: Failed to execute EXE package.
[4E00:4BF8][2015-02-20T05:03:19]i351: Removing cached package: Netfx4Full, from path: C:\ProgramData\Package Cache\58DA3D74DB353AAD03588CBB5CEA8234166D8B99\
[4E00:4BF8][2015-02-20T05:03:19]i330: Removed bundle dependency provider: {ddaa6aab-c1ec-45ea-a8f2-a95d10f57295}
[4E00:4BF8][2015-02-20T05:03:19]i352: Removing cached bundle: {ddaa6aab-c1ec-45ea-a8f2-a95d10f57295}, from path: C:\ProgramData\Package Cache\{ddaa6aab-c1ec-45ea-a8f2-a95d10f57295}\
[4F28:4870][2015-02-20T05:03:19]i399: Apply complete, result: 0xc8000222, restart: None, ba requested restart: No

Read this & follow the instructions to install the MS NET Framework.
http://www.blackberry.com/btsc/KB35829
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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Can't uninstall or install RIM Desktop Software

I had the desktop manager on my PC (Vista) and went through the steps outlined in the help areas of this website to uninstall it.   Now that I have deleted the files from my registry I get this error:
Could not open key: HKEY_LOCAL_MACHINE_\Software\Microsoft\CurrentVersion\Uninstall\Blackberry_{EE59E38D-687D-4BBB-89CD-20EA7AEF1EF1E0}. Verify that you have sufficient access to that key, or contact your support personnel.
When I try to re-install it...
Help?

Hi and Welcome to the Forums!
I can't specifically tell what you've tried and not tried, so I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
http://na.blackberry.com/eng/services/desktop/
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

After installed Leopard, can't install any other software....help

I just installed Leopard 10.5 into my Powerbook G4 17" 1.5Gz, but after that I can't install any other software, I try CS3 upgrade, new Poser7 and apple 10.5.1 upgrade, after I click install....nothing happen..... just the spining color wheel, try few time and wait for an hour... still the same, need help!

In your utilities folder, in applications there's a program called disk utilities app. Go in there and click on your hard drive and click on disk permissions, first aid should also be highlighted. Post back if you require additional information. Good luck, and don't worry this is fixable.
Ray

Can't uninstall or install a program on my laptop

Can't uninstall or install a program on my laptop: User account control popup and the yes option is deactivated

Hi,
Are you logged in as Administrator user?
If yes, lower the UAC notifications as suggested in this tutorial & try again.
Else,
Run this MS Fixit, restart system and try again.
Another else, try this useful application for uninstalling the program.
Regrads
Visruth
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

IOS 6 on a 4s, I can't update or install any apps.

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I need to hire a replacement computer. How can I download and install my CS6 software again?

I need to hire a replacement computer. How can I download and install my CS6 software again?

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Can I uninstall and install without loosing play lists

Can I uninstall and install without loosing play lists

Your iTunes folder (normally under ~/Music/iTunes) contains files that tell iTunes what you have in your library, playlists, genres, ...These database files have extensions of .itl and .xml. Deeper in the iTunes folder you have the actual media (movies, songs, tv shows).
Uninstalling iTunes and then reinstalling iTunes should not impact your iTunes library. It will change iTunes settings like window size, if you have the sidebar turned on, and the like. I do recommend you have a backup of your iTunes folder but at least save copies of your .itl and .xml files.
Your question is a bit cryptic so I'm guessing at your actual question. Good luck.

How can I uninstall an installed bible application

How can I uninstall an installed bible application

The following may help: http://guides.macrumors.com/Uninstalling_Applications_in_Mac_OS_X

Cannot uninstall or install any newer versions of itunes

My laptop recently had to have the registry recovered. I'm sure this problem is related to the registry, but I don't know what key is preventing this from happening. Whenever I try to install any newer versions of itunes I get an error about the apple updater software cannot be uninstalled because the associated .msi can't be found. I even point to the .msi and it still fails. I have even tried to completely remove itunes and I get the same error. First of all, I don't understand why apple has designed the install files to remove previous versions when merely upgrading them would fix any problems like this. So, if anyone knows how to fix this, please help! I am now several versions behind and am getting errors adding music to my shopping cart because of it.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
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Unable to install any itunes software

Can anyone help? I have bought an Ipod shuffle for my wife but we cannot install any version of itunes on our laptop: windows 2000 professional We have shut down the AVG virus checker but when itunes is installed it states that itunes and quicktime is installing and then does nothing. The only version that installs is itunes 4 but it tells me it needs itunes 5 or later to work the pod. Can anyone help please or suggest some pointers? Thank you.

hmmmm. in general, i'm better at XP things like this than 2000. but we'd better try working through some standard possibilities. try the general advice from this document:
Trouble installing iTunes or QuickTime software in Windows

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i cant update or install any apps. please help me.

Without proper system info and an exa ct description of what the problem actually is nobody can tell you anything.
Mylenium

Can i uninstall old versions of adobe software?

I have the latest creative cloud programs installed in my computer, but I see that I also have all of my adobe programs from CS4 on. I want to uninstall and free up space in my computer. Can I uninstall all of these CS programs? would it uninstall the fonts that might be attached to them?

Moved to Creative Suite Forum.

Can't update or install any App due to a not enough memory message even when are 5Gb available

please your help, sisn two days ago, I can't update or install an app because says there is no enogth memory to do it, I have almost 5Gb available in the internal memory.
I already check for virus with Bitdefender, and nothing, there is a bug in the system?
please your help
Solved!
Go to Solution.

alexdon wrote:
Settings-storage,post a screenshot.Also,go to settings-apps-downloaded and take a screenshot there too.
Dear, just with that suggestion I saw that there were files that I downloaded but never instaled, so I delete them and now can I download and update the applications.
Thanks you!!

I cannot install the latest version of iTunes on laptop (windows xp). I receive a windows installer error message. Not having any issues installing any other software. Was having no issue syncing w iPhone. Made the mistake of uninstalling prior version.

I cannot install the latest version of iTunes on my laptop (windows xp). I receive a windows installer error. Am not having any problem installing other software or syncing w iPhone. Made the mistake today of uninstalling my older version and not cannot install new. Need new version in order to sync w new iPad.
Any help would be appreciated.

Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.

Can't uninstall or install any Blackberry software?

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