Can't uninstall printer

Can't uninstall hp solution center, hp imaging functions, or hp customer participation program all version 14.
No longer have the printer. Keeps asking to install .ms files.

Hi @JosieJake ,
Welcome to the HP forum.
I understand you are having difficulty uninstalling some HP software from your windows 8.1 computer.
I would like to help you with this.
Try running the Microsoft Fix it Solution Center.
Let me know if this helps.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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How can I uninstall Xerox print drivers and then reinstall them again

Somehow I installed the wrong print drivers for our xerox printers running on the latest version of leopard and installing the correct driver doesn't seem to solve the problem. I want to remove all xerox driver files and reinstall the correct version of the driver.

Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Most applications create preference files which are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can located them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.
There are also several shareware utilities that can uninstall applications:
AppZapper
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software.

Can't uninstall software on Officejet Pro 8500A Plus

Googled this problem and found identical problem dealt with on this Forum however, now that I am logged into the Forum, the HP Search facility cannot find that same problem (what ?). The solution given was to download the "HP Officejet Pro Software and Driver Removal Utility" this being a url, but when I click on this url, the HP web site says it cannot be found (what again ?).
I have had this problem for a couple of years having failed to resolve it in talking to HP support. My cable connection to the HP printer is non-functional because of this HP printer software problem but as I can't uninstall the software to re-install it, I was about to throw away the printer. By chance, I discovered that the wireless connection still works, but without any of the bells and whistles provided by the HP printer software. Now even the wireless connection is flakey and I have to "Connect" and "Disconnect" the printer and router in turn as these 2 devices seem to conflict on the wi-fi network. Now almost impossible to get the HP printer to print queued items even when I try this fix.
From my experience, HP is the only company that makes software that cannot be uninstalled or even provide a fix for this situation. I would be unlikely to buy another HP product for this reason.

What version of OS X on your wife's Mac?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

I installed safari 8.0.1 and now my computer is slow and will not open some pages can i uninstall

I installed safari 8.0.1 and now my mac is really really slow and will not open some pages. Can I uninstall?

Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
If your browser is Safari, then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Any change?
If you're running OS X 10.9 or later, select the Advanced tab in the Preferences window and uncheck the box marked
Stop plug-ins to save power
Any change?
Quit and relaunch the browser. Any change?
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Enable Private Browsing in the Safari menu. Any change?
Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
If Parental Controls is active for any user, please turn it off and test. Any change?
If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
Open the iCloud preference pane and uncheck the box marked Photos, if it's checked. Any change?
Are there any other devices on the same network that can browse the Web, and are they affected?
If you can test Safari on another network, is it the same there?
If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

Can no longer print playlists

Suddenly, I can no longer print playlists for CD jewelcase inserts. I've been printing these with no problem for months and yesterday for the first time, when I select 'print' from the file menuj I get a message saying, " printing of jobs for this printer is stopped."
The printer is also connected to a PC and prints files sent from the PC just fine.
Can someone tell me how to fix this problem?
Thanks
Greg

I had a similar problem a few months ago.
I can't remember the cause however.
Running the latest OS 10.3.9 Combo-update (I was using OS 10.3.9 at that time) and uninstalling the printer and re-installing it eventually solved it.
Because I did two things at the same time (bad habit), I can't tell you what fixed it.
You might read Troubleshooting printing issues in Mac OS X.
If you have 1 printer I would try resetting the printing system: Mac OS X 10.4: About the Reset Printing System feature
This will remove all installed printers.
Then add your printer again.
You are also using the printer for a PC. Is the printer switched or shared?. If shared, you must solve the problem on the computer to which the printer is connected.
If you still can't solve the problem, I suggest you post a question in the Printing & Faxing forum in the Mac OS X v10.4 Tiger category.
There are knowledgeable people posting there, who know way more about printing problems than I do.
M
17' iMac fp 800 MHz 768 MB RAM Mac OS X (10.4.6) Several ext. HD (backup and data)

Can no longer print from internet

About two weeks ago my printer stopped printing anything from the Internet. It will print files from Mac Word but nothing from Safari (5.1.1.0). I have tried uninstalling and reinstalling printerI reset Safari (except for passwords) The printer will make all the sounds that it normally did - but now prints out a blank page when I try to print anything from the Internet. (I can hear the printer head moving) When I use Mac Word everything prints out beautifully. Printer is hooked up via USB cable. Any help would be appreciated. Thanks

Problem solved, it was my oversight, I had not removed the check from the Print to File box in the print set up.

Acrobat 9 standard can't make pdf and can't uninstall or reinstall

952 update killed the pdf printer. Gone. Adobe guy in India couldn't fix it by taking over my computer. He deleted something in printers and faxes and then I got the put in the windows cd for files message. I did a system restore and the PDF printer came back, but now nothing works. Can't uninstall it either in windows or with uninstall programs downloaded from web. In Windows I get the message "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows installer package." Can't reinstall it with the cd either. Same message. Will have to try to call India Monday morning. (Gee, I work Saturday, why can't they.) I don't have a good feelling about this.
Meanwhile, I downloaded PrimoPDF for free and it works a charm. Maybe I'll stick with that. Can't beat the price.

India lady said she would "escalate" and someone would call me withing 24 hours. Nobody called. Too bad, twist slowly in the wind seems to be Adobe's message. I own a jewelry store and I do whatever it takes to take care of my customers. Meanwhile, I paid for their product which was working fine until their update and now it doesn't. Not only no pdf printer, but distiller won't even open. Hangs up and I have to CTRL ALT DEL to shut it down. Manual PDF printer install asks for i386, a windows folder. I have it. It lives in Windows>driver cache but the install doesn't see it. Is there no one at Adobe with the knowledge to fix this? Will Adobe do whatever it takes? If they don't, I will do whatever it takes to get them to do whatever it takes. Grrrr.

Officejet pro 8500 a909g, limited user accounts can't use printing preferences

The above discription explains most of it. I had install this 8500 printer, then shortly after, uninstalled the other two older printers I was previously using. That is when the problem started. I can not access printing preferences from a document or from control panel\printer and faxes. But I am able to access from the administrater account. I did an online chat with HP help and what we did made sence, but did not work. We went into the security tab in properties and added the limited user account for all permissions and reboted the computer. Did not work!!!! I have a dell laptop, windows xp pro, and the printer software is now uninstalled. the window that pops up when I click on properties is: Function address 0x50085a97 caused a protection fault. (exception code 0x0000005) Some or all property pages may no be displayed. I don not have this problem as an administrater only as a limited user.

I had this similar problem. Installed this printer a few months back and for some time it was printing fine. Recently, I changed the default preferences to black/white, draft, low ink etc etc. Now if I click on the Properties I get this same window:
*** (x50085a97 caused protection fault (exception code 9xc0000005 some or all property pages could not be displayed) ***.
Running XP on an Dell Intel Pentium and it happens irrespective of the application I am using - usually firefox or staroffice. 9 times out of 10 I can't change the properties, but occasionally it allows me too then reverts back. So now I am stuck with everything printing black/white as that's the default I set! Any suggestions welcome.

Wireless MacBook Pro to wired C7280: Deleted offline printer queue, can't add printer again

I posted about a year and a half ago about connectivity problems with our C7280 all-in-one, and PrintDoc gave me some great suggestions to get me back on line again--thanks again!
I've had problems off-and-on again, but I've been able to get back again until now, and I can't get the usual tricks to work.
Here's our set-up:
Printer: Photosmart C7280 All-in-One, connected to network via Ethernet, static IP address 192.168.1.200 (confirmed via printer's display as well as the printer's web page)
Router: Verizon/Actiontec MI424-WR (Verizon FiOS) with
* Ethernet ports
* 802.11b and 11g with WPA encryption
My Laptop: MacBook Pro, Mac OS 10.6.8, wireless connection
Every now and then, the printer goes off-line. (Our cordless phones and our WiFi occasionally hit the same channels, and our printer hiccups seem to happen after WiFi hiccups. My theory is that a WiFi hiccup somehow screws up the print queues, possibly if it happens in the middle of a print job. Haven't been able to prove it, though.) I'm usually able to fix it by cycling power on the printer and/or resetting the print system (by right-clicking the list of printers in the Print & Fax window).
That's not working this time. I reset the print system, but when I try to add a printer, I don't see my printer in the Add Printer dialog.
I've tried various combinations of:
Cycling power on the printer (sometimes by cycling the power button off and on, sometimes by unplugging the power cord while powered on, and sometimes by unplugging the power cord while powered off)
Resetting the print system again (sometimes by itself, sometimes followed by log off/on, sometimes followed by reboot)
Powering down the Mac, then the printer, then the router, then powering them back up in reverse order.
But I still can't see my printer in the Add Printer dialog.
Somewhere along the way, I tried following the Mac OS 10.6-10.7 instructions from here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&cc=us&lc=en&dlc=en&product=3204785#N86...
...but Solution 1 assumes that the printer queue is still there; unfortunately, I'd already reset the print system by then.
Since I'm using OS 10.6 which already has the printer drivers built in, I'm assuming that I can't uninstall and reinstall the printer drivers as in older versions of Mac OS X. (Er, right?)
The long-term solution (if my theory is right) is to get cordless phones that don't use the WiFi frequencies :-) In the meantime, are there any tricks I'm missing?

Today I tried to "add printer" again...and lo and behold, there it was!
I wish I could tell you what fixed the problem, but I haven't got a clue.

HELP! Why can't I print PDFs from my applications?

For over a year I've used Adobe Pro to "print" PDFs from AutoCAD LT (a drafting program). This allows me to perform design/drafting services for long distance clients and email them PDF "prints" of drawings for them to review, print, and use. It has worked beautifully...until this week. Now whenever I go to print a PDF from AutoCAD (or even other Windows applicacations like Word) it gives me an error telling me to change the Advanced printer preferences to "print directly to printer". When I go into the Adobe printer preferences and select this option. and return to print the PDF, selecting the print command causes AutoCAD to hang indefinitely and eventually crash when I try to cancel the print command. This behavor is the same inside other Windows applications like Word. So I've concluded that the issue is inside Adobe or my computer's Adobe "printer" settings. I've spent 5-6 hours unistalling a reinstalling Adobe several times in hopes to get back to whatever settings that worked before...to no success.
The last piece to the puzzles is that I was on vacation last week. Instead of the desktop computer in my office that I typically use, I took my old laptop. I only have one license of Adobe Pro. Even though I hadn't used it for months on the laptop, it worked fine creating PDFs from AutoCAD. My question is: did using Adobe on my laptop deactivate the Adobe loaded on my desktop? And if so, why hasn't deactivating and uninstalling the Adobe Pro on my laptop, and unistalling/reinstalling/activating the Adobe Pro on my desktop, fixed the problem?
I'm at my wits' end...any feedback/advice would be much appreciated!

In WORD (Sorry I don't have Autocad), can you go to the FILE>Print and print to the Adobe PDF printer with no problem? If not, can you select print-to-file and then open the file in Distiller to complete the conversion? If the latter works, it sounds like you may have disabled AcroTray, a necessary part of the printing process.

I can't uninstall Photosmart B209 on Windows 7

I can't uninstall Photosmart B209 on Windows 7. Tried control panel and disk did not work. Any suggestions
This question was solved.
View Solution.

Hey,
Have you tried running the uninstaller built into the temp folder for the B209? Try the steps listed below.
1. Run disk cleanup on your computer
2. Download and run the software and drivers below.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3777182&
3. Once the download is done extracting, cancel the download.
4.. Press the Windows key + R on the keyboard to bring up the run menu.
5. Type %temp% in the run field and click OK.
6. Look for, and open the folder starting with 7z (Example: 7zS2356)
7. Open folder Util
8. Open folder CCC
9. Run the uninstall_ L4.bat for non-HP computers. For HP computers run the Uninstall_L3.bat
10. When the uninstall has completed restart the computer
11. Run Disk cleanup from Accessories\ System Tools
12. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
13. Use this tool to clean the system and registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional. You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
14. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3777182&
15. Run the download to reinstall the printer
Some of the instructions are for a re-install and can be ignored if you simply need to uninstall.
As well, if necessary try running the link below from Microsoft for programs that cannot install or uninstall.
Fix problems with programs that can't be installed or uninstalled
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

I can't access firefox, nor can I uninstall it, I have tried all you suggestions, nothing works

My computer crashed. It would turn on, but every time I tried to download Windows update or run a scan, it would start, then crash.
I restored the computer to a previous date setting, still crashed, as above.
I left it a few days, then opened it with internet turned off. It stayed on. I played a few hands of Hearts and Spider Solitaire, it stayed on.
After a while I tried turning on internet, it stayed on.
I downloaded Windows update, it stayed on. I ran a scan, it stayed on. I tried to use Firefox, but it wouldn't open, I opened Chrome, it worked, I connected to the internet.
I thought I would try uninstalling Firefox, nothing happens. I checked your website and tried to do it manually. Helper would not open. I tried to run helper, it displayed a message "Error. Can't initialize plug-ins directory. Please try later".
I did try later, same result. I scanned the Firefox program files with McAfee. it found no problems.
I am running Windows XP2000, home edition. Everything else works fine now, except Firefox. How can I uninstall it? Can I use McAfee to shred it?

If you have xp with sp2 then go for a clean re-install, this means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
Please report back to see if this helped you!
Thank you.

Missing HP Utility (Officejet Pro 8600 Plus); need to reinstall - cannot uninstall printer software

I had to wipe my iMac and resinstall IOS Mavericks (10.9.5). Printer (Officejet Pro 8600 Plus, 9N11g) is working, but will no longer scan (double-clicking icon results in "original item cannot be found") and the HP utility icon on dock is missing, replaced with a "?." I located directions to uninstall printer software so I can reinstall... but there is no longer any HP folder or "HP Uninstaller" on my Mac HD. Neither is there an HP folder within Library/Printers folders. Spotlight search shows no HP or Hewlett-Packard folders on my hard drive.
I have downloaded an "HPPPrinterDrivers3.0.dmg" and "HP-Injket-SW-OSX-Mavericks_v12.34.37.dmg," one of which I'm hoping will contain updated software/drivers to reinstall the printer and hopefully the HP Utility so I can regain scanning function, but I cannot figure out how to remove the current printer software, and I do not know if those are the currect files to use. I understand just deleting the printer will not suffice.
Can anyone provide step-by-step instructions on how to remove the software as well as installation (since I am unclear if I have the correct dmg files)? Thank you.
This question was solved.
View Solution.

Hi,
First I would suggest repairing the disk permissions, then try reinstalling the HP Software.
Follow the steps below to repair the disk permissions:
1. Open the the Applications folder.
2. Go to the Utilities folder.
3. Double-click on Disk Utility.
4. Select the hard drive containing the boot volume.
5. Go to the First Aid tab and select Repair Disk Permissions.
Note: This process may take several minutes depending on the Mac and amount of permissions that need to be repaired. The Progress Log will indicate when the process has been completed.
Once you are done, run the HP-Injket-SW-OSX-Mavericks_v12.34.37.dmg file and follow the steps on screen, be sure to select the HP Scan option while installing to get full functionality of the software.
Please try the steps above and let me know the results,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

How to uninstall printer in OS 10.9.1

How can I uninstall Epson NX420 and reinstall in OS Mavericks 10.9.1

Thanks, I tried this but am still getting the message "An Error occured while communicating with the scanner."
No problem with wireless printing, just the scannin. It worked prior to install of Maverick 10.9.1.
Any more suggestions would be appreciated. Haven't gotten anywhere with Epson on this.

How can I UNINSTALL Final Cut STUDIO?

I do not want it anymore! How can I Uninstalled??????????????
Thank you!

1) In Finder, choose Go > Go to Folder (Shift-Command-G)
2) Enter the location /Library/Receipts/FinalCurPro.pkg/Contents
3) Click Go to open the Contents folder
4) Launch Terminal (/Applications/Utilities/Terminal)
5) Enter the command lsbom -s (that's a lower case L, not an upper case i)
lsbom lists each of the files inside the bill of materials. To list only the folders, the command would be lsbom -d.
6) Type a space, then drag the Archive.bom file from the Finder window to the Terminal window.
7) Press Return to view the list
8) Drag to select the list in the Terminal window and choose File > Copy (Command-C)
9) Open a text editor and paste the list into it. Print if you have a printer attached.
10) Guided by the list, delete all the files and folders, being extremely careful to delete from the exact locations shown in the list.
NOTE: This and the instructions in my previous post come from the Peachpit book Optimizing Your Final Cut Pro System.
Optimizing Your Final Cut Pro System

Can't uninstall printer

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