Can't uninstall PS CS5

I've recently purchased an action that uses the oil paint filter included with the Pixel Bender, so I'm trying to learn to use it before I upgrade to a PS CS version that has it. I want to see if it's something I can really get some mileage out of before I shell out on a recent version of PS. With that aim:
I installed PS CS5 as a trial (Windows 7 64-bit), but couldn't get PB installed. So uninstalled CS5 and then installed a trial version of CS5.1. More problems trying to install PB, including installing the wrong version (PB CS4) by mistake. Eventually I got the correct version of PB installed into CS5.1. I also removed the wrong PB.
After using CS5.1 for a day or two my computer crashed, and to get it back up and running I had to go to a previous restore point. I let Windows choose the restore point, so I don't know precisely where in this history of events I got back to.
After the system restore the computer wouldn't run CS5.1. The list of programs under the Start menu shows CS5 as installed (!!), but I can't run it either. I got an error message when I try to uninstall CS5. Immediately after the system restore I couldn't even attempt to uninstall CS5.1 because CS5.1 wasn't listed in the Control Panel Uninstall Programs list.
To re-cap: CS5 was listed as a program in the start menu even though before the system restore I'd uninstalled it, AND it was listed in the Control Panel Uninstall Programs list but wouldn't uninstall.
CS5.1 was also listed in the Start Menu, but NOT in the uninstall programs list. It wouldn't run.
As instructed by the Control Panel, I restarted the computer and tried again. No success.
As instructed in the Control Panel, I then downloaded and ran the CS Cleaner Tool, to get rid of CS5, CS5.1, and the Pixel Bender. The Cleaner Tool reports that it has succeeded.
However, both versions of CS5 are still listed in the Start Menu, and now both versions are also listed in the uninstall programs list.
Neither will run, and neither will uninstall.
Can anyone help? If nothing else, how to get these programs OFF my computer? I really want to see if the oil paint filter is something for me. If I need to I'll try out CS6, but I don't want to proceed with anything Adobe until I can first clean up the Adobe programs I've got, in hopes of avoiding more computer crashes and non-working software.
Thanks in advance!

so change your security prefs to allow it...
https://www.google.com/search?q=Your+security+prefereces+allow+installation+of+only+apps+f rom+the+Mac+App+Store+and+identified+developers

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