Can't uninstall QuickTime or open iTunes, thanks 2 Ace Mega Codec Pack???

Everything was fine, updated my 60gb iPod everyday and played iTunes daily. (Happy Days) Until one fine day, i decided to download Ace Mega Codec Pack.(Sad Days) It all starts here... Ever since then I have not been able to open my precious iTunes, Getting this message: *ITunes has encountered a problem and needs to close. We are sorry for the inconvenience.*
So here's what I’ve tried, Possibly making matters worse, I uninstalled Ace Mega Codec pack immediately and when prompted that some files I was removing was shared I said, Whatever and deleted them anyways in hope iTunes would just work after uninstalling! What a mess.
I then tried iTunes again with no joy, So I uninstalled iTunes, reinstalled and still the same message: *ITunes has encountered a problem and needs to close. We are sorry for the inconvenience.*
I then read on a thread somewhere that, if I reinstall QuickTime, it should work.
And when trying to uninstall QuickTime I get this (+Add or remove programs+) message: *Fatal error during installation*. with no error code.
I just don’t know what to do, I’m on the verge of reinstalling Windows! (I bet things like this don’t happen on a Mac.)!!
Well I would really appreciate any help or advice anyone could give me,
Thanks a million,
Phill, (Stressed in Dublin, Ire.)
Message was edited by: Phill85

Ok, I actually fixed this cannot delete old Quicktime files based on Apple's guidance on support. I had done this step yesterday, and must have missed a few files. This is going into the System32 folder through my computer. I deleted the Itunes, Ipod and Quicktime folders, but did not realize that I had to continue scrolling because there were these two file name were at the end, and not in a folder, so they weren't deleted the first go around. So I deleted, then reinstalled on my C drive (not the default Program Files) as someone else here had instructed, and Quicktime is now working! Now, I will attempt ITunes....wish me luck!
Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder.

Similar Messages

Itunes and ace mega codecs pack conflict

Hey guys. I was wondering why the itunes doesnt work with the ace mega codecs pack. I read the other discussions and im not tech savvy enough to understand how to fix it. I tried uninstalling and reinstalling itunes (cuz thats all i really know). Still doesnt open... i get that error send report thing by windows. Is there an easy way to fix this? Do i need to get rid of a certain codec in the codec pack? pleaseeee help me.. i cant even utilize my iphone

hi Laurent!
Then I install the codecpack, (that works when i was using last version of itunes), and itunes new version crashes.
gaah. okay, this is
b speculation
that is partly based on the few reports i got in about the K-Lite Mega Codec Pack 1.38 "breaking" working copies of itunes 5.0.x.
what i noticed with the details of that mega codec pack was that it contained all the
b QT 6.5.2
codecs. so my suspicion is that
b either
it was installing a version of QT 6.5.2 somewhere on the computer that itunes 5.0.x thought it should be using (resulting in 5.0.x crashing because it needs at least QT 7.0.2 to run),
b or
the old QT 6.5.2 codecs were desperately confusing the existing QT 7.0.2.
so, perhaps try to see if you've got a new copy of QT 6.5.2 somewhere on your machine after you've installed that Codec Pack, and uninstalling that. if you still get errors (or different errors), try downloading and saving to your hard drive a copy of the standalone QT 7.0.3 installer. (run the installation from there rather than online. switch off antivirus and antispyware prior to the install.)
http://www.apple.com/quicktime/download/standalone.html
keep us posted on developments.
love, b

ITunes and Ace mega codec interferences

Hi There,
I use itunes for all music purpose and iPod updating but I use windows media for div-x with ace mega codec pack.
with previous version of iTunes it works perfectly. I have downloaded the latest up date of iTunes and now iTunes refuse to launch.
I have uninstal ace mega codec softwares and the new version of iTunes works without problems. It is as per my understanding a compatibility prolem.
BUT I can't watch any div-x without acemegacodec so i am in front of a dilemna.
I am sure you can help me in that topics. maybe 1 patch exist to fix this kind of problem.
Thanks for your assistance
Laurent

hi Laurent!
Then I install the codecpack, (that works when i was using last version of itunes), and itunes new version crashes.
gaah. okay, this is
b speculation
that is partly based on the few reports i got in about the K-Lite Mega Codec Pack 1.38 "breaking" working copies of itunes 5.0.x.
what i noticed with the details of that mega codec pack was that it contained all the
b QT 6.5.2
codecs. so my suspicion is that
b either
it was installing a version of QT 6.5.2 somewhere on the computer that itunes 5.0.x thought it should be using (resulting in 5.0.x crashing because it needs at least QT 7.0.2 to run),
b or
the old QT 6.5.2 codecs were desperately confusing the existing QT 7.0.2.
so, perhaps try to see if you've got a new copy of QT 6.5.2 somewhere on your machine after you've installed that Codec Pack, and uninstalling that. if you still get errors (or different errors), try downloading and saving to your hard drive a copy of the standalone QT 7.0.3 installer. (run the installation from there rather than online. switch off antivirus and antispyware prior to the install.)
http://www.apple.com/quicktime/download/standalone.html
keep us posted on developments.
love, b

Can't install iTunes 6.0.2.23 and can't uninstall QuickTime

help!!! i can't uninstall quicktime 7.0.2 (tried from control panel), which was included in my pc when i bought it, in order to install the newest version of itunes/quicktime. i would try lorraine's fix but can't even manually uninstall qt. got an error message "cannot delet file: cannot read from source file or disk". old version of itunes is gone, couldn't reinstall qt 7.0.2 (to try & repair), and remove apple itunes from NIS. i'd be grateful for any help.

HELP!!! this is driving me crazy...does anybody know how to fix this problem. how do i uninstall old version of QT in order to upgrade to the stand alone QuickTime and newest version of iTunes? I've already tried to manually delete the QT files and folders but got an error message. This totally *****! Both Apple & Windows support are pointing to each other for fixes.

When plugging in my iPhone to my PC, I get message "The registry settings used by Itunes drivers for importing and burning CD'd and DVD's are missing..." Can I uninstall and reinstall the iTunes app without losing all the tunes I've purchased/loaded?

When plugging in my iPhone to my PC, I get message "The registry settings used by Itunes drivers for importing and burning CD'd and DVD's are missing..." Can I uninstall and reinstall the iTunes app without losing all the tunes I've purchased/loaded

many thanks.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

HELP! - can't uninstall Quicktime!! Error - 0x80040707 !!

I can't uninstall quicktime and get the following error -
Error 0x80040707 Description DLL function call crashed QTInstallCode.QuickTimeUnInstallProc
Can anyone help??

hiya!
okay, in this context the 0x80040707 (citing the QuickTimeUnInstallProc) usually indicates that the installation configuration information for the QT on your PC has been corrupted.
download and install the Windows Installer Cleanup utility, and use it to clear away any existing QuickTime installation configuration information:
Description of the Windows Installer CleanUp Utility
... and then use the QuickTime component of the complete uninstall instructions on the following document as a guide for manual removal of left-over QT program files and folders:
Trouble installing iPod, iTunes, or QuickTime software in Windows
once we've got the old QT scraped out of there, we'll try another standalone QT 7.0.4 install, taking a few additional explicit precautions.
download and save a copy of the standalone QT installer to your hard drive. (we'll run the install from there rather than online.) switch off all antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
does that install go through okay?
if it does go through okay, does your itunes launch again?
love, b

How can I uninstall Quicktime Pro 7.4.5 and then install on a new system?

Hi,
How can I uninstall Quicktime Pro 7.4.5 and then install on a new system?
I've got a new computer and I want to uninstall Quicktime Pro 7.4.5 and then install on the new system. Maybe I'm overlooking something, but a bunch of other applications have easy 'uninstall' functions right in the application toolbar. Why doesn't Quicktime?????
Thanks.

I've read that Q/T is not just a simple application but in reality, a major component of the OS. This is where it varies from other similar acting apps like WMV, AVI, FLV etc. To butress this statement, in a vague way, I remember seeing a graphic of the Mac OS when Apple was first pushing "X". QuickTime was in the same general area of depth in programming as UNIX.
So, you might not want to delete all of QuickTime just the Reg Key which should/could/might put you back to the non Q/T Pro functionality and thence legal to install on another machine.
Just be certain that the version on the new machine is the same as on the old machine or expect to buy a new $30 key.
Cheers-
Mark

How can I get Quicktime to open my WMA file- it says a required codec is not available

How can I get Quicktime to open my WMA file- it says" a required codec is not available"?

please jon, where I can find those "Flip4Mac" codec packages?
Gp to http://www.telestream.net/flip4mac/ to see a comparison list of codec components available and what each set can do.

How can I stop the "Cannot Open iTunes" dialog

How can I stop the "Cannot Open iTunes" dialog when more than one user is logged into the computer without switch to the user using and closing iTunes. Why doesn't the dialog AT LEAST have the option to 'Do not attempt to open iTunes for this User any more' instead of the lazy programmer OK button only. OR Even the Do not ask this again option.

Just adding to the last answer:
Sony Reader; free download from Sony intended to run with Sony eReaders but works quite happily without.
https://ebookstore.sony.com/download/
I prefer ADE1.7.2 to Sony Reader, and Calibre to either (for DRM-free books),
but Sony Reader certainly worth a try to see how you get on with it.

ITunes crashes on start up since installed Ace Media CodecS pack

First post and if truth to be told iv never had to use the support forums at Apple before because everything normally goes swimmingly well. But now im in dire need of assistance
Basically, I did one of the most silliest things I could have done and in an effort to get Audio to play on a .avi file I downloaded 'Ace MegaCodecS'
Looking in the installation file I just selected everything and whilst some programs failed to work - a quick uninstall of it seemed to do the trick.
But itunes has posed a problem somewhat.
Initially I couldnt install it or uninstall it. I even had the same 'fatal error' on Quicktime. But after using Windows Install Clean Up I managed to install Quicktime first and then iTunes.
But still the problem persists... I try and load up itunes and it comes back with an error and if I try and load of Quicktime? It comes back with a 'Buffer Overrun detected'
This is the error message for iTunes:
*Faulting application itunes.exe, version 7.3.2.6, faulting module unknown, version 0.0.0.0, fault address 0x000a0164.*
*For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.*
In addition to the above I have also used a registry cleaner to clear out any rogue items and iv also uninstalled some codecs which didnt disappear when I uninstalled the Ace Media CodecS Pack.
I love using iTunes, I keep all my music on there and because of doing this, I believe I have lost my statistical data but thats neither here nor there...I would love to get it back without having to format my hard drive from scratch.
If anyone could take the time to help me I would be ever so grateful
Message was edited by: Sober1977

This is a logfile I got by using 'Hijack this'
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:50:57, on 15/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Saitek\Software\SaiSmart.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Saitek\Software\Profiler.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\Last.fm\LastFMHelper.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_11\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
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R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
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O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
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O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
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O4 - HKLM\..\Run: [SaiSmart] C:\Program Files\Saitek\Software\SaiSmart.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
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O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
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O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: iTunes.lnk = C:\Program Files\iTunes\iTunes.exe
O4 - Global Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
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O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
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O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
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O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Intel(R) Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
End of file - 8943 bytes

Can't get iTunes to open, Can't uninstall QuickTime. Why?

When I try to open QuickTime I get "Error -2095, make sure QuickTime is properly installed." Vers 6.5.0.48
When I try to open iTunes "encountered a problem and needs to close." Vers 7.0.2.16
I read forum and advice was to uninstall iTunes, which I was able to do successfully.
Then I tried to uninstall QuickTime and got: C:\windows\system32\QUICKT~1\UNINS~1.log
Exception C:\windows\system32\shell32.dll\control_rundll
I went to windows explorer and found system32\QuickTime and the uninstall file is there but system does not think it is there.
I am in a quandry. I love my ipod nano, 2gb, which I bought a few days ago, but I sure wish I had read these forum postings before buying. I am discouraged, disheartened, disappointed.
I have 363 songs on my ipod now and would love to move new songs to ipod, but can't get anything to work.
Any help out there? Is there anyone from Apple who can help? hello? Is there a phone number for Apple tech support?
Thanks for any help on this issue.
dell E510 Windows XP

Check out this Apple help:
http://docs.info.apple.com/article.html?artnum=93976
It sounds as though you need the bit towards the bottom of that page called:
Clean up iTunes installer files on the computer
You can get the Windows Installer Cleanup utility here:
http://support.microsoft.com/kb/290301/
BTW iTunes cannot work if Quicktime doesn't work.

I accidentally uninstalled QuickTime, and now iTunes won't open.What do i do?

I was uninstalling some programs on my laptop since it has too much. I uninstalled QuickTime, not knowing it was needed to open iTunes. So, now, I downloaded QuickTime so that i can reinstall it. However, it said that it's "not a valid Win32 application." Before that, I tried to open my iTunes, but it said that it needed to be uninstalled and reinstalled. So, i did just that. I saw an old itunes setup in one of my folders. However, it was an old version, so it won't open. So now, as i'm typing this, i'm downloading the latest itunes in hopes of getting it right. What should i do? Can anyone help me?

You can install it again from mac OS dvd, there's a folder named "optional installs" or "additional installs"with a installer in there, simply pen that installer and select from the list QuickTime and that's all

ITunes will not launch - can't uninstall Quicktime

I'm really, really annoyed with iTunes.
Rebuilt computer and installed iTunes 7 on a fresh config after antivirus software and firewall were installed. Had sound problems but managed to fix them.
Rebooted and tried to open up iTunes - only to get an error, rebooted again, same thing. Tried opening Quicktime - same. Tried Quicktime settings from control panel - a Fatal error has occured.
Uninstalled iTunes, with an eye to trying to install it again. That worked, but when I tried to uninstall Quicktime it got half way, then "A fatal error has occured". Tried downloading and installing Quicktime without iTunes - that wouldn't even run.
Tried iTunes install anyway, but got the same problems as before. Tried v.6.5 - but that claimed the freshly downloaded file from Apple was corrupt.
I now cannot uninstall or use Quicktime, cannot use iTunes or update my iPods and am really fed up with Apple over this shoddy update.
I've searched through the support pages, but cannot find a fix for this problem.
I'd be happy to try any fixes that might be around, especially if it means I can get v.6.5 on my machine (which worked fine!)
For now, I'm going to be searching out another player for my audio and video.
Most dissapointed.

Tried opening Quicktime - same. Tried Quicktime settings from control panel - a Fatal error has occured.
that corresponds to a "standalone 1603" error message on earlier versions of the itunes and quicktime installers.
let's try this first.
here's what we'll try first.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
once we've got all the existing QuickTime scraped away, let's try a careful standalone QT 7.1.3 reinstall.
download and save a copy of the QT 7.1.3 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1.3 Installers … get the one that doesn’t mention itunes
if that install goes through okay, reboot the PC and try another itunes install. does that go through okay this time?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)

Can't upgrade iTunes... can't uninstall QuickTime

Help!!
I've missed a couple of upgrades to iTunes, waiting to investigate the problem - error 1322, a portion of the path exceeds the maximum length allowed by the system.
Now I think I've isolated it. If I try and uninstall Quicktime (version 7.1) I get the same problem.
So I think uninstalling and reinstalling Quicktime will help. But how do I do that - I can't get past the error.
Any experienced insights will be welcomed!
Thank you
Windows XP

I just solved a similar problem by using "Windows Install Clean Up" to completely remove my old version of Quicktime. Be very careful using this program, since it removes programs from the Window's registry. You can download it from Microsoft's web site.
http://support.microsoft.com/kb/290301
Be sure to carefully read all the instructions on the webpage before using the program.
Run the "Windows Install Clean Up" program.
Select Quicktime and remove it. Don't select anything else!
After this, try updating iTunes. I hope it works for you.
Dell Windows XP Pro
Dell Windows XP Pro

I can't uninstall Quicktime so I can't uninstall/install iTunes!

I am trying to install the new version of iTunes. When I do, I get an error saying "A newer version of Quicktime is already installed. Cannot install Quicktime... blah blah blah."
Sounds simple right, I just uninstall said version and viola! It all works! Wrong.
I tried to UNinstall Quicktime and I got the EXACT same error. Uncool. Please help.

Go here and get the uninstaller : http://support.microsoft.com/kb/290301
Make sure iTunes isn't open and run it.
Then try again with a fresh download.

Can't uninstall QuickTime or open iTunes, thanks 2 Ace Mega Codec Pack???

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