Can't uninstall reader 7/ install newer version
I tried to download and install Acrobat reader 9, but am told I can't because it cannot find the path to the older version. I tried to uninstall the reader 7 that i have and i cannot do that either.
Help!
Marty, IF YOU ARE USING "WINDOWS"
1. Open "Browser"
2. Type in WINDOWS INSTALLER CLEANUP UTILITY
3. When "results appear--look for "support,microsoft,com""DESCRIPTION OF WINDOWS INSTALLER CLEANUP UTILITY"-----Click
4. When page opens, scroll down to "Download the Windows Installer Cleanup Utility Package Now" (You can read instructions or not)
5. When "File Download Security Warning" box appears--Click "RUN"
6. After download completes--Open "Programs" and look for "WINDOWS INSTALL CLEANUP"-----Click to Open
7. When "Box" opens--Look for "Adobe Reader" you have---CLICK (HIGHLIGHT)
CAUTION-CAUTION---DO NOT HIGHLIGHT ANY OTHER PROGRAM!!!!!
8. At bottom of "BOX"----CLICK--"REMOVE"
9. Go back to "CONTROL PANEL" "ADD/REMOVE PROGRAMS" Your ADOBE READER should have been removed.
10. Download your ADOBE READER of choice.
Similar Messages
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I have had a problem updating iTunes on my PC using Windows 7. It will not allow me to uninstall the current version of iTunes (10.2.2). The first Windows Installer box says: "The system administrator has set policies to prevent this installation."
Then a Programs and Features box comes up and says: "You do not have sufficent access to uninstal iTues. Please contact your system administrator."
Well, I am the Administrator yet it won't let me do this uninstall. Any help would be appreciated.
Thanks in advance.
DaveHmmmm. Nothing instantly springing out at me as looking wrong there.
Let's try reregistering the Windows Installer service.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another iTunes install. Any better luck this time? -
I am getting an error 7 (windows error 999) message and can't uninstall iTunes or install new versions of iTunes on my PC? Any suggestions?
Hi jschnurr,
I recommend the steps in this article, including how to completely remove iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers!
- Ari -
I couldn't get my 10.6 version of Itunes to open, so I uninstalled it. Installed newer version 10.7 for 64 bit (windows 7) and it won't run either. Please help?
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Tried to remove Symantec End Point software by dropping it in the trash and then emptied trash, of course now when I try and install newer version it tells me to uninstall the older version I can not access now. Any solutions?
You usually have to use the program's uninstaller utility for such things as Symantec. Read this:
http://www.symantec.com/business/support/index?page=content&id=TECH132120
You may need to install it all over again, just to use its uninstaller. -
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Like others, I get the error message Apple Application Support needed to run itunes Helper. Uninstall itunes then instal again. I have repeatedly tried to instal new version of itunes having uninstalled (following troubleshooting page) the old version. I also get the Microsoft windows message Windows installer stopped working and was closed. When I try to install Quick Time on its own I get the message "An error occurred during the installation of assembly Microsoft VC.80,CRT.... What can I do?
*replying to daya*
0X800736FD
In general, these ones tend to be caused by underlying problems on the PC that can prevent Windows Updates from installing. So my main strategy with them is to try to fix the Windows Update issues. If we can get Windows Updates flowing again, that generally clears up the iTunes install errors +en passant.+
Head into your Windows Update, and check for any new updates. Do any fail? If so, open your Update History and doubleclick on the failure entries to bring up a small box with alphanumeric error message codes. Are you getting 8000FFFFs? (They often seem to be associated with an iTunes-install 0x800736FD.)
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[Windows Update Error 8000FFFF|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error- 8000FFFF]
Head back to Windows Update, and stock up on any updates you're behind on. Once you're completely up to date in that regard, try another iTunes install. Does it go through properly this time? -
Do I need to uninstall previous version of Firefox before installing new version?
I am worrried about installing new version (3.6.13 ) since old version (3.0.15) is working o.k. Can you advise?
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Can't uninstall Reader 9 after installing Reader X
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Thanks.The standard advise is to remove all traces of previous versions of
Reader before proceeding to a new install. If the previous versions have
not been removed, the standard advise is to remove all trace
s of Reader (all versions), and then rein
stall the one you want. To eliminate
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I am having a ton of problems with 5.1. I installed it last Friday (without removing the previous version) and nothing is working properly. It took me 2 days to figure out a way to delete it (uninstaller would not work). To begin with, iTunes would simply not open. I double click on the icon and nothing. Tried to re-install and same problem. Found a copy of 4.9 and installed it, but got error message stating "QuickTime failed ti initialize - Error #2095. Please make sure QuickTime is properly installed. Uninstalled iTunes again and tried to uninstall QuickTime so I could start from scratch. When I run Add/Delete programs, QuickTime does not appear. However, when I run search, it lists a freaking 433 files associated with QuickTime.
Can someone tell me a simple way to erase iTunes completely from my computer? If I can do this, I will simply reinstall the original iTunes I got with my mini and not worry about updating. I don't care about the podcasts -- I just want to be able to get back to the beginning so I can import tunes to my mini. Sorry for this being so long, but I am at my wit's end dealing with this. Thanks. -
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Malkymder wrote:
Glad to hear it is a step forward ...
can you try with another Display manager like lightdm see if that works ?
I might try that, though now that I finally have my PC back I have some other work that takes priority for a few days. :-)
Malkymder wrote:And yes xorg.conf should be replaced with /etc/xorg.conf.d/20-nvidia.conf instead
I'm using `nvidia-xconfig` to generate that file (I haven't had to tinker with it manually for years now).
The tool generates this 'deprecated' file. Should I just move its exact content to the new location? -
I have trouble while update iphoto, i can install new version of i photo
i have trouble while update iphoto, i can install new version of i photo
What's the problem, exactly?
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Why can't I install newer version of iTunes on my Windows Vista Home Premium?
Hi!
Why can't I install newer version of iTunes on my Windows Vista Home Premium?
I states that I am missing essential files in order to install. It doesn't say which ones.
Tried to uninstall the old iTunes so now I'm caught without iTunes.
Any thoughts?
/tjolmesHey gallaleo3,
I would run through the recommended troubleshooting steps in the following article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best,
Delgadoh -
HT1926 When Installing new version error is quicktime cannot uninstall old version
When trying to install new version of Quicktime, I get a error message that quicktime cannot uninstall old version. This also affects Itunes to work. Get Message Itunes has encountered a problem and needs to close. I think not having quicktime working affects my Itunes from launching.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time? -
I installed New version and now I cant see videos but I can still hear them.
I installed New Version and Now I cant see videos but I can still hear them. I have Tried everything to fix the Problem. HELP PLEASE!!!!
Hello
I have a little bit different problem but its close to this.
I have installed the .10 version and now i cant see any Video on youtube. And it does not play any sound. It not opens anything with flash player.
I deinstalled and rebootet the player. I installed the new version again. 10 times....
I also tried an old version. The 2 older versions. No change -.- its really annoying.
can you see the Flash animation at http://www.adobe.com/software/flash/about/ ?
i cant see that animation... but in the help is NOWHERE written what u should do if you cant see that.... -
im trying to install new version of itunes in my macbook but always failed.i can download it but failed to install and always says to contact with software manufacturer for assistance...please heblp me i couldn’t connect my iphone to iktunes..please coz in my mac their is old version of i tunes.....
Welcome to the Apple Support Communities
See if your computer is supported > http://support.apple.com/kb/sp575 Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard Then, make a backup, insert the DVD and upgrade. Finally, go to > Software Update and update to the latest version.
If your computer is compatible, you can use Mountain Lion. Open App Store and purchase Mountain Lion. Check if your programs are supported > http://www.roaringapps.com
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