Can't uninstall/reinstall Adobe Illustrator.

I can't uninstall/reinstall Adobe Illustrator.
Setup Error
Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance.
The requested operation is successful. Changes will not be effective until the system is rebooted.
OK
Please, help me

My appologies.  It's been a while since ive used a support forum.  Im using Windows XP Pro SP 3. 3GHz P4, 512 RAM
No, I can not see anything on the disc.  I cant even see the discs for that matter.  I have tried all three discs in both drives of my computer and it just shows the drive label.  When I double click, it says "please insert a disc in to drive."  But again, the discs work on othere computers, and other discs work in these drives.
I guess I should also say that I have tried the Add/Remove programs.  On the CS2 Tryout I get the error stated in the original message.  When I try to uninstall CS3 I get a brief popup flash on my screen and then it disappears.  Nothing more happens.
Thanks

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