Can't Uninstall to Reinstall

I'm having several problems involving Acrobat Reader, including printing Pitney Bowes shipping labels. I want to uninstall the program and reinstall it, but the uninstaller tells me that the patch package could not be opened. HELP! Any thoughts of what might be going on?

I've been trying to find my way back here to post my thanks to MichaelKazlow and Pat Williener for their recommendations. They did work and I'm back to full functionality on Adobe Reader, including being able to print Pitney Bowes shipping labels, which was the most pressing problem. I greatly appreciate your taking the time to find and post these links. You're a great resource. I don't know where I would have turned if not for the answers I received here.
Joy & light... Nancy

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