Can't uninstall version 10.? of Acrobat Reader

Some of our users have been having trouble with Acrobat Reader 10, so our IT folks were uninstalling it from our pc's. For some reason, when they removed it from my pc something wasn't uninstalled completely. I also have Acrobat Pro version 11 on my pc, but I need the reader too so I can test forms as if I was an end-user. IT was able to install version 11 of the reader, but after I use it once, my pc is locked up until I power it off. We tried the Microsoft clean-up utility and that didn't solve the problem.
Please let me know if anyone has any suggestions.
Thanks!!
Ken K. - 2191

Some things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

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