Can't unistall Quicktime - Please help

Question

Hi
I'm trying to uninstall QT because it won't work in order that I can reinstall.
Have removed what I thought was every vestige of QT but when I try to install QT v7.1.3 I get a message that I can't install becuase "I have a newer version already installed"
How can this be?
Any suggestions what might be left of QT that's stopping me and how I might get past this?
thanks

Answer 1

Try this: go to your Add/Remove programs and uninstall QuickTime (if you haven't already).
Next, manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (the file extensions won't show unless you have the Windows option to show all file extensions set).
7. Restart your computer.
Next, install a fresh copy of QuickTime into your PC, either by downloading the installer (which you may have done) or, if you're running iTunes 7, by doing a repair install of iTunes. Switch off antivirus and antispyware applications prior to the repair install.
If you're using iTunes, go into Add/Remove and select iTunes. click "Change" and then click "Repair". Otherwise, just run the iTunes 7.1.3 installer.
if the install goes through okay, restart the PC and try launching QuickTime again. Does it launch properly now?
(tip courtesy of B Noir; thanks, BN)