Can't unlock my phone using the touch screen on my LG Cosmos Touch

Hi,
I can't unlock my phone using the touch screen on my LG Cosmos Touch. Which means I can't access the calender, recent calls, and the other features on the phone. The only thing I can do is slide the phone when I need to answer a call or send a text. I'm not sure what the problem is.  I also don't want to pull the battery out and re insert it because I think if I do that, my phone will lock up permanently.  Will someone help me please?
Thanks,
Mackenzie

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
-Griff W.

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